Used Toyota hatchbacks for sale near Columbia, TN

I returned to Car Max in Franklin, as I had questions for service re: the 2020 Jeep Wrangler I purchased a few weeks ago from this location. Justin helped me unhook a cable in order to get the top off the Jeep…. It was user error vs issue with the Jeep :). He helped me reset the oil life indicator, and popped the sun visor into proper place. He was all about service with a great attitude. This simple experience gave me an even more positive opinion of Car Max. Thanks!

We love the prius after owning a 2007 model. The 2015 is a step up and we got it at a good price for low mileage to hold us until plug-in mile range improves.

This was my first experience purchasing from this dealership, and I must say it was exceptional from beginning to end. I especially want to highlight the outstanding service provided by the sales representative, Jose. He was not only professional and knowledgeable but also incredibly attentive to my needs and responsive to all of my questions. His approach made the entire process feel easy and enjoyable. Buying this particular vehicle was a long-time goal of mine, and I couldn’t be more thrilled to now have it in my driveway. The car’s condition exceeded my expectations, and I truly appreciate the care and transparency demonstrated throughout the process. I had purchased this car unseen from out of state and the whole process couldn't have gone more smoothly. Thank you again for a fantastic experience. I look forward to working with your team again in the future. Warm regards

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Love the service and how they keep me updated on everything that’s going on with my vehicle. The staff is so friendly and helpful. Would definitely recommend!

This car has good trunk size sleek styling amazing JBL sound and even in hybrid I am getting 57 miles to My dream car. Comfy powerful and great mileage . 58mpg

Had an excellent purchasing experience on a 2019 Porsche Speedster, my wife saw the car and fell in love, I sat down and worked out the perfect deal with the 111 team. Their follow-up was excellent on the few remaining items that needed resolution. Thank you again, I’ll be back to make more purchases.