Used Toyota hatchbacks for sale near Glendale Heights, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This is a great car! I love the features, esp the sport function, which gives you a boost if you need to jump on it. Obviously, some people don't use this feature or don't know what it does. When getting on the freeway, I always use it, then simply turn it off when necessary. I usually get about 34-36 mpg on long trips and around town about 28-32mpg. The one and only complaint I have is that it is too low to the ground and sometimes it's very difficult to get in. If I move the driver's seat back, it makes it easier. I am the original owner of a 2017. The other features i like are the backup camera, electric side view mirrors, speak feature to make calls, the interior is gorgeous, the hatchback. I just really love this car. I have never had a problem with it. If you're looking for a reliable car, this is it!

Juan was excellent to work with, we quickly agreed on a price, the vehicle was cleaned and ready to go by the time the paperwork was complete. Highly recommend.

Purchased a former Enterprise rental Carolla with 60K on the odometer. Overall it meets all the buzz about Toyota reliability. Other than a Battery and oil changes it's been good to me. Occasionally drive it as an Uber and it gives good service.. you actually earn money instead of putting all your earnings back into the tank. The only issues I hate is the low front end that occasionally scrapes the asphalt coming in and out of steep driveways and dips in Oklahoma roads.. and the main console is finiky connecting with my phone in Android auto.

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

I have a 2021 Prius AWD with 233,000 km. Not one issue. Starts even at -40 degrees and everything works as it should. No rattles or lose pieces. Just a solid car. I have driven through muddy roads and a foot of snow and the front air dam xxxxxxsnow and keeps going. Who needs an SUV when you’re driving one of these.

Steve Arnold is always honest and happy to explain what my vehicle service needs are. I trust the Oak Brook Toyota service department. I have purchased multiple vehicles at Oakbrook Toyota over the years. I wouldn't go anywhere else for any of my vehicle purchases or vehicle maintenance and repairs.

Leasing this car. Expected to wait a couple of months but received a notification that a car matching my specifications would be available the next week. The car met most of my requirements. The price of the lease was considerably more than I expected to pay but I agreed to the terms. Two months after taking possession of the vehicle, the brake actuator failed and I lost use of the vehicle for two weeks. Of course, the repair of the brake actuator was under warranty! The miles per gallon are what I have come to expect from a Toyota Corolla - better than 40 mpg on the freeway, a little less on surface streets. I replaced the standard interior rear view mirror with the one that has a built in Universal garage door opener because there was not a convenient place to mount the garage door opener that I had used with two previous Toyota Corolla leases. The thing I like about this 2022 Toyota Corolla: good gas mileage, bright headlights, good interior space. Things I do not like: cheap plastic rear trunk wing that broke in drive through car wash, black out lettering that standout on the greyish body color, unlit driver side lock/unlock buttons that are hard to locate in the dark when getting out of the car.

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.

Good driving car with many safety features. This is not a car for big people. The lady who is driving it loved the car and is excited about owning it and having it forany years.

My name is frank dichristofano and I own a 2015. On August 7th I needed routine maintenance done to my vehicle. So I always I had the work done at mcgrath honda of elgin . Because they are the best Honda dealership. There have the service department and they are always very professional and courteous and put the needs of the there customers first. When my vehicle is being work on I know my car is in hands. Because there mechanics are the best and they always such an outstanding job with my vehicle. So thank you to everyone at McGrath Honda!!

I give 5 stars to Autonation Toyota of cerritos sales personAli Rahimi, he made the purchase process go smooth and we feel we got the car w/ features we wanted Thank you Mr. Tahimi, and sales manager Juan Guzman

Highly recommend Larry Williams at Toyota of Lincolnwood. He's patient, caring, and knows his stuff. He was very helpful in assisting us in getting a specific car we wanted. Great at explaining all the car's perks too.

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

I had a very pleasant experience at McGrath Toyota because of my Service Rep Evan. Not only was he personable and friendly, Evan also had infinite kindness, patience and understanding. I will definitely be back, because even though Dealerships are usually more expensive, the stellar customer service that Evan displayed is absolutely priceless and makes it all worth it. All Dealerships and mechanics offer the same things-- part and repairs-- the one and only difference being customer service, the way a person is treated, and Evan of McGrath Toyota just won his team the first place trophy.

Decent but not outstanding. Had a problem with the passenger side motor mount causing a rattle that was fixed under warranty at the 5000 mi service. The part was backordered, so there are probably more than a few with this problem. A discoloration of the dash appeared by 2000 miles. Since it read "Toy" it was likely from the factory. There is still a small bubble in the rear window tint film. It drives well. I like the automation now that I'm used to it. It brakes too hard using adaptive cruise control when traffic slows down, but I guess the radar is doing as well as it can. It's not particularly comfortable, but Toyotas aren't known for that. Had to turn the driver's headrest around, as it pushes my head too far forward. I think that's required by law. The infotainment center works fine. They started using a new one after the 2024 debacle. I bought the car to keep it for a few hundred thousand miles. We'll see.

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

The car rides great and with the plug in feature gives me an extra 25 miles gas free every time I plug in. The instrumentation is a little complicated but once you learn there are many features that are very helpful. Voice activated calling and GPS are my two favorite and also charging my phone wirelessly.

Everything worked out great, the service was done on schedule and they kept me informed of the progress throughout.

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

I have loved my Prius C. I have never had one complaint. Zero problems. Zero headaches. Comfortable, convenient, reliable. Every time. Not only that, but you cannot BEAT the fuel costs!

Very nice people. I very much appreciate the service and the help throughout the car buying process. Thank you

It is the perfect car for Uber. It's very comfortable and gets great mileage. It's super quiet and has excellent trunk space. We love our new little car.

The experience was outstanding, the salesman answered all of my questions and made the process of purchasing this vehicle a pleasurable experience.

A straight forward economy car to save money but it is very comfortable and fun to drive because it's so light. The gas savings at almost 50mpg are amazing.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

This car is great for the price! I got it for $12k with all the taxes and fees. It is a 2015 but has almost 100,000 miles. It has been great! The little battery did die on me which cost me $500 to fix, just because I wasn't sure if it was the big prius battery or not, as I am new to the prius owning business. So I was just recommend reading up on everything you can about the prius so you are fully prepared. I like the C because I like little size, I love the trunk cover (it keeps everything from becoming sunbleached, since I live in Florida), I love how easy it is to park, AND I AM COMPLETELY IN LOVE WITH THE ORANGE EXTERIOR COLOR!! It makes me so happy everytime I see it. I also made sure to get one with the touchscreen on the inside. It makes me feel like I am in a really expensive car, but I didn't have to pay the expensive price. I only have the C II though, and I wish I could have gotten the III or IV. The III would have navigation built in which would have been nice and the IV usually has leather seats, I think they are heated, and a sunroof, which is what I really wanted. But my Prius C II has everything that I need and I couldn't be happier. It makes me feel like a successful, fun person!

Pleasant buying experience, good location, salesman answered all my questions. They had good inventory of products.

I daily the prius C 2 and it's just the perfect car. It's small and light enough to just zip through traffic and the instant torque from the electric engine can get you where you need to go quick. The handling is tight and responsive and the wheel is nice and smooth. Nimble, light, and forgiving is how I would describe the drive feel. The car can fit quite a bit of cargo for its size if the seats are folded down. I moved all of my stuff cross country in it and honesty could have fit more than I brougt. Otherwise, it can comfortably move 3 passengers + driver without much issue. The only thing it can't do is haul a bunch of luggage and people at the same time. When you baby it, you'll get mpg near 50, so fuel costs are a nonissue. It's never broken down and never had any issues that weren't my fault. It's the perfect car and I would recommend it to anyone who was open minded about driving a small car.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

I've never had a car so technically advanced. I am convinced that if I asked it nicely, it would make me a cup of coffee and rub my feet. It will take a long time before I unlock all its mysteries.

Very kind courteous helpful. We've bought other cars from the car store. If your looking for a decent used car this is the place. Very clean inside the building. Great people

The Prius is the last cat you will have to buy. The reason being is that this vehicle is extremely reliable. It gets over 50 MPG & it doesn’t have any issues or problems whatsoever. I was skeptical upon purchasing this vehicle, being 6 ft. 1 & 235 lbs, but it actually is quite comfortable inside. Overall this is a rock solid vehicle, it will not disappoint you in any way. Highly recommended!