Used Toyota hatchbacks for sale near Kannapolis, NC

Fit me in for inspection and let me schedule service for my wife's car

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

I brought my Honda in for service and worked with Glen Barker. He was great to work with, professional and very nice. He went over everything with me in detail and I appreciated that. I will make sure to see him moving forward.

My 2010 Prius with the solar panel package has been the best car I’ve ever owned. At 180k miles it drives like a dream and I’ve never had to replace anything besides the brakes. If I drive right I actually get 60-85 mpg. It’s a really wonderful car. I expect another 50 to 100k more miles out of it.

Great experience at Honda Cars in Concord. Worked with Daniel Farkas and he was very friendly and very laid back. He made a stressful experience not so stressful. He was willing to show me anything I wanted in the rain. Definitely recommend working with him.

This is by far my favorite Prius. This my fourth Prius as well. Best looking and handling. I love the color . The interior and all the latest technology is great.

Lake Norman Imfinity has excellent customer service attentive caring informative and engaging. Clean facility where you don?t mind waiting on your car. You will not be disappointed.

This was my 2CD purchase ,very pleased with the staff and the overall experience. I traded my existing vehicle no problems and purchased the new one .did some online and in person .thanks to randy barber ,and j Scott

This car has been excellent with all the safety features available. Purchasing it was also easy with the help of Paul at AutoNation Toyota in Corpus Christi, TX. Would recommend anyone looking for a car to go there.

Fantastic service and personnel. Nice, clean waiting area and quick, high quality repairs as requested. Highly recommend this dealership based on my previous experiences here!!!

I just retired and got my XLE 7 months ago. I was lucky to get it. Someone else decided to pass on it. I have some upgrades like the 12 inch screen and glass top. I would have never purchased a Pruis before this new model. So far, I absolutely love it. I don’t drive it like a sports car, so I am getting 53.5 to 54,5 mpg. It is amazing to spend $12 dollars on gas every two weeks instead of $30 to $40 every week like I use to. I really love the design. I have cutting edge silver. It isn’t quite as luxurious as other cars I have had but that wasn’t why I purchased it. I think it can last me the rest of my life.

George and Jack were great throughout the entire car buying experience! Very happy to have purchased a vehicle from here

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Great job by the service team - repaired my tire and I was off driving again. Stefanie Brunner did a great job...with a small weekend crew.!!!

terrifically sexy and fantastic redesign! getting a lot of positive feedback. complete package. perfect purchase it was hard to find and i’m grateful i found one!

I will have to say Dustin Mullinax knows cars and gives exceptional sales service! If you are looking for a car Dustin is who you want! Highly recommend!

This is the most amazing vehicle I’ve ever owned! I love everything about it. The new style is sporty looking and has class. It’s fun to drive and the gas mileage is awesome! The more I drive it the more I love it.

They staff here is helpful, informative & professional. I came in for one car and bought a different one. They were patient and it was an easy process.

Unlike prior versions of the Prius, my 2024 Prius is a REAL car. It has plenty of power (196 hp), handles very well, and looks sharp (eliciting many positive comments). I am getting gas mileage between 45 and 55 MPG, with one reading in excess of 60 MPG on the highway at 60 MPH and cruise control on. Downside is that the rear seat may be too small for large adults and the trunk is on the smaller side, but the rear seats fold, so not a problem for most shopping forays. BTW, I am 6'4" tall and have over an inch and one-half headroom. I consider this a great automobile if you don't need an SUV. Good work Toyota!

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

This is the first car I ever bought that seems to be perfect. The price is proba ly the best value out there for a new car as well. It's fast, comfortable, gets amazing gas mileage and it looks like a sports car.

Lake Norman dealership was awesome to deal with on the purchase of a new vehicle with a trade in. Garret Williams is experienced and treated us with respect and was great to deal with.

This car was purchased as a gift for my son to use to travel to his job out of town. He has a lease and I didn’t want him to rack up miles on his other car/lease. As a previous Prius owner, I know he would love another Prius to use daily. After this reliable vehicle is paid off, I plan to buy one for my other son and then a new one for myself! We love the hybrids in our family!

This car is very economical. Great gas mileage and very easy to maintain. Be certain to change the oil and filter. Rotate tires and check the brakes every 10K miles. Realize what this car is all about - it is not a high performance car but for transportation inexpensive cost per mile it is SUPER.

Great experience with an Honest Dealership!!! The Salesman Nadim and Sales Associate Genevieve made every easy of me.

I bought a new a 2008 Matrix XR in September 2007. I still have it. It is nearly 18 years old and runs great. I do regular synthetic oil changes every 4500 miles. And have Toyota do routine maintenance as per owners manual. It is a 4 speed Automatic with all safety features that are important. I plan on keeping another 18 years if it keeps going.

I just had the best experience in the service department that I’ve had in ten years. Harrison was the best, kindest, most wonderful Service Manager I’ve ever had, and I’ll be requesting him from now on. My technician Taylor also went above and beyond to fix something that has been broken on my car for years, without being asked. I actually cried. Thank you both for taking such great care of me and my car. With service like that, I won’t be going anywhere else, and strongly recommend them to anyone.

This is my second Prius. I am bullish on Toyota autos. The stereo system is awesome. I purchased this vehicle to obtain great fuel mileage. This model year's Prius generates better fuel economy than the 2007 model I previously owned. The safety features prevent accidents due to unavoidable blind spots when viewing oncoming traffic thru the side-view mirrors. Pitfalls: less rear trunk storage space than the 2007 model. The center console box has less volume. I demanded a donut spare tire when I purchased this model. Not all models have donut spare tires. I do not think this is a auto to have in a cold climate state - - yearly issue of snow/ice and below freezing temps.

Very accessible and open. Although the car I originally was interested in was ultimately not sellable, staff was open and forthright. Thanks for the straightforward approach!

I purchased my 2018 Prius Prime Advanced back in March of 2018 and have never had a problem with the vehicle. I work only 7 miles from my home and usually go 3 months on a tank of gas and average 165-175 mpg. I will say I use non ethanol gas in the vehicle since it sits in the tank for an extend period of time. I did change the tires after 50K only because of the tire noise but other than that I do the oil changes every 10k since the gas engine doesn't come on that often. People say what about your electric bill ? I charge on off peak times and can't tell a difference in our power bill.

Ask for Tony. Polite and courteous through out the buying process. Lots to choose from. No pressure sales.

This car saved me today from a car accident. I fell asleep behind the wheel and the alarm system woke me up when I got too close to the car in front of me. I had just enough time to break. This system can save a life. I am so thankful for who designed this car. Fabulous work. Very reliable, elegant, fun to drive.

I cannot express enough gratitude for the outstanding service we received from Blake Bridges, the Service Manager at Victory Chevrolet. Our recent road trip from Florida to North Carolina took an unexpected turn when our vehicle broke down, leaving us stranded. From the moment we contacted Victory Chevrolet, Blake was instrumental in getting our vehicle diagnosed and repaired with incredible speed and efficiency. He understood the urgency of our situation, being far from home, and went above and beyond to ensure we were back on the road as quickly as possible. His communication was excellent, keeping us informed every step of the way and easing our worries. Blake's professionalism, empathy, and dedication to customer service are truly exceptional. If you're looking for a service manager who genuinely cares and delivers top-notch results, look no further than Blake Bridges at Victory Chevrolet. He deserves every one of these five stars and more!

Purchased a former Enterprise rental Carolla with 60K on the odometer. Overall it meets all the buzz about Toyota reliability. Other than a Battery and oil changes it's been good to me. Occasionally drive it as an Uber and it gives good service.. you actually earn money instead of putting all your earnings back into the tank. The only issues I hate is the low front end that occasionally scrapes the asphalt coming in and out of steep driveways and dips in Oklahoma roads.. and the main console is finiky connecting with my phone in Android auto.