Used Toyota hatchbacks for sale near Mendon, NY

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

This my second Toyota Corolla hatchback se. Best car in gas mileage and reliable and safety features love for myself and for my kids. We are all in Toyota!!

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

I’m 46 and I have had many different cars but this one in particular is the best of the best, it is 2024 I live in Chicago and this car is so strong, no rust, transmission works perfect, engine is amazing and I put 300k plus miles on it DO YOU BELIEVE IT!!?? You better!!! and after all this miles a learn so much about that you need to pay attention to make their life longer. I totally recommend to have one of this.

After the unexpected death of my Husband I met with Ryan with a heavy heart and panicked feelings since we were only 10 months into our most recent lease. He and the whole crew banned together to turn our lease back and get me into a new lease that I could be comfortable with. I will always be so grateful.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

Manny was quick, professional and answered all my questions. Price was reasonable and I'm delighted with the car. Thanks!

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

Sam helped me change my mind about visiting a car dealership. His knowledge about the cars he was offering showed he cares about presenting the dealership in the best possible light.

The Prius is the last cat you will have to buy. The reason being is that this vehicle is extremely reliable. It gets over 50 MPG & it doesn’t have any issues or problems whatsoever. I was skeptical upon purchasing this vehicle, being 6 ft. 1 & 235 lbs, but it actually is quite comfortable inside. Overall this is a rock solid vehicle, it will not disappoint you in any way. Highly recommended!

They were very kind, thorough and professional. They took my car in right on time and did an excellent job t job!

This car has been excellent with all the safety features available. Purchasing it was also easy with the help of Paul at AutoNation Toyota in Corpus Christi, TX. Would recommend anyone looking for a car to go there.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

The service department are excellent, friendly and efficient. The waiting area is pleasant, with decent coffee available for free. Sales were very good too. Not too pushy, I ended up with a car I am delighted by. Well done West Herr Toyota of Canandaigua!

I just retired and got my XLE 7 months ago. I was lucky to get it. Someone else decided to pass on it. I have some upgrades like the 12 inch screen and glass top. I would have never purchased a Pruis before this new model. So far, I absolutely love it. I don’t drive it like a sports car, so I am getting 53.5 to 54,5 mpg. It is amazing to spend $12 dollars on gas every two weeks instead of $30 to $40 every week like I use to. I really love the design. I have cutting edge silver. It isn’t quite as luxurious as other cars I have had but that wasn’t why I purchased it. I think it can last me the rest of my life.

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

I owned a 2020 Corolla Hatchback 6 Speed Manual for 18 months and it was one of the best cars I’ve ever owned. It is easily one of the best looking Corollas ever made and one of the best looking affordable cars on the market today. You can’t go wrong with this car in terms of reliability, comfort, or affordability; it’s a Toyota it will last longer than expected every time. While the interior is definitely simple it comes with the territory of a small affordable car. I can’t speak for the automatic, but the manual was smooth and honestly made the car fun to drive. I would highly recommend this car and I am sad that they discontinued the manual for the 2.0l FWD hatchback. I would buy a new one tomorrow if it were still available. The only reason I sold mine is because at the time I was able to make a profit. Currently on the hunt for a used manual model.

Karen and DJ helped my husband and myself get into a 2017 van and it was the easiest experience we have ever had. We had been looking on and off for over a year but when our old van decided to really quit we needed something fast and they sure made the process enjoyable and easy. We can’t thank them enough, we love our new van!

I really love and enjoy all of the features on my Corolla XSE 2020 Toyota 4-door Sedan now s9 alots now too so's too now.

El dealer en general tiene muy buen servicio, es súper eficiente todo el equipo de trabajo, pero el vendedor Albert es especialmente atento, paciente, te brinda opciones, y te alerta sobre las promociones, Habla Español además, lo que te hace sentir cómodo cuando puedes establecer la comunicación en tu propio idioma, al hacer una compra tan importante, y conoce muy bien su trabajo. Muy complacida con el servicio.

A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!

Dealership was great, our salesman, Landon was great. The financing is terrible. Going to refinance ASAP. Offered 19%, credit union is offering 5.5%😁 😭

We love the prius after owning a 2007 model. The 2015 is a step up and we got it at a good price for low mileage to hold us until plug-in mile range improves.

Very helpful in finding a used car my family was looking for. Took a little time but was worth the wait.

The plug-in is what I really wanted. An outstand car, the battery is way to small. A full electric car is not the best choise for driving in Colo and Wy. The Prius is the best of both worlds

If you’re looking for wide selection of used clean vehicles that come with a 30 day warranty please stop out to Stoneroadauto and see Mike.

I have a 2013 Prius. It has 129k on it. This is by far the most reliable & efficient vehicle. I had only had to change the oil & that is it. It regularly gets approximately 55/60 MPG. I absolutely love this vehicle & would not hesitate to get another Prius.

Very good customer service and very nice! Maritza was so kind and helpful, if I ever need another car I definitely will buy from here again.

Bought a used 2021 as I was getting bored of driving a Toyota minivan for work after a lot of research. I got the SE with auto. It’s small fun and surprisingly comfortable. I needed a compromise between comfort reliability efficiency and performance and this was it. Not the fastest to 60 but power available with no hesitation. 10 air bags and safety features are welcome as well.

What caught my attention was their amazing range of great cars. All or at least the cars I have viewed had great milage. When I had my personal mechanic inspect the used car that I was in the process of purchasing, I was amazed to find out that the car did not have any problems AT All! Not even any tiny problems. Ever since the first time my girlfriend and I stepped onto the lot, Oftum and Joyce have been amazing dealers, resources, and help. I honestly can say I have made friends that truly care. Such honest people as well (Oftum helped me find the cheapest APR rate for my credit score). As this was my first time purchasing a vehicle from a dealer, he helped me from the time I stepped on the lot to helping me drop off the car I purchased from the lot to my apartment (Because there were 2 vehicles and only 1 me.) Never thought I would have such a great car purchase experience as a first time buyer. I thought dealers were nothing but scam artists but not them, they truly care. Fell in love with my new car before and after purchase. Would highly recommend them to future vehicle buyers.

7 years old and I've never had a single mechanical issue. Just maintain it per factory specs. Great gas mileage. Not a car to pick up chicks with.:0)==-)