Used Toyota hatchbacks for sale near Mitchellville, MD

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

Leasing this car. Expected to wait a couple of months but received a notification that a car matching my specifications would be available the next week. The car met most of my requirements. The price of the lease was considerably more than I expected to pay but I agreed to the terms. Two months after taking possession of the vehicle, the brake actuator failed and I lost use of the vehicle for two weeks. Of course, the repair of the brake actuator was under warranty! The miles per gallon are what I have come to expect from a Toyota Corolla - better than 40 mpg on the freeway, a little less on surface streets. I replaced the standard interior rear view mirror with the one that has a built in Universal garage door opener because there was not a convenient place to mount the garage door opener that I had used with two previous Toyota Corolla leases. The thing I like about this 2022 Toyota Corolla: good gas mileage, bright headlights, good interior space. Things I do not like: cheap plastic rear trunk wing that broke in drive through car wash, black out lettering that standout on the greyish body color, unlit driver side lock/unlock buttons that are hard to locate in the dark when getting out of the car.

Easy and trustworthy. We bought both cars there and would do it again. Highly recommend

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

This was our first time purchasing a car at Sheehy, and the best car buying experience we’ve EVER had. Our salesperson, Bret was friendly, attentive, knowledgeable, and transparent. He went above and beyond to accommodate our needs at an extremely competitive price. Our finance person was equally as friendly, accommodating and knowledgeable. In the past, the car buying experience has taken all day. We were in and out in 2 hours! Sheehy will be our first stop the next time we need to purchase or lease a vehicle.

My 2010 Prius with the solar panel package has been the best car I’ve ever owned. At 180k miles it drives like a dream and I’ve never had to replace anything besides the brakes. If I drive right I actually get 60-85 mpg. It’s a really wonderful car. I expect another 50 to 100k more miles out of it.

The facility was comfortable and clean. The Service rep did an outstanding job of updating me on my vehicle in a timely manner. Excellent customer service!

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

The plug-in is what I really wanted. An outstand car, the battery is way to small. A full electric car is not the best choise for driving in Colo and Wy. The Prius is the best of both worlds

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

I love my new Prius. It is elegant in appearance, fun to drive, and easy to plug in and recharge. Since I began charging it I haven't used any gas. I love the safety features.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

We love the prius after owning a 2007 model. The 2015 is a step up and we got it at a good price for low mileage to hold us until plug-in mile range improves.

a major reason I buy from Fitzgerald is because of the service of Steve Winkler; the best; efficient; and a delightful guy

I purchased my 2018 Prius Prime Advanced back in March of 2018 and have never had a problem with the vehicle. I work only 7 miles from my home and usually go 3 months on a tank of gas and average 165-175 mpg. I will say I use non ethanol gas in the vehicle since it sits in the tank for an extend period of time. I did change the tires after 50K only because of the tire noise but other than that I do the oil changes every 10k since the gas engine doesn't come on that often. People say what about your electric bill ? I charge on off peak times and can't tell a difference in our power bill.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

We have had the 2021 Prius Prime since April and have about 1600 miles on it,we have not used a 1/2 tank of gas as yet.We charge our Prius every day.Love the ride and the sporty look.Had to find one in the area ,took us about a month to get it and it was worth the wait.

Outstanding customer service by care advisor Mr. Leon, he is very knowledgeable, efficient and pleasant to deal with. It has been great experience for car service. Thank you so much. Usama Abdelghany

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

I purchased a brand-new Toyota Prius Prime XLE plug-in just a month ago on February 2022. The very first thing that I noticed was that the car feel swell-built, i.e., top quality. I wanted a plug-in car so that I can charge the hybrid battery using the solar panels on my home’s roof. A full charge for my Prius Prime using 120v takes about 5 hours from no charge to a full charge. The full charge allows the Prius Prime to run completely on electricity for 25 miles; after that, the hybrid components of gas and electric take over. EPA rates the Toyota Prius Prime plug-in at 133 miles per gallon. I only drive about 6,000 miles a year. After one month the car is getting 200 mpg. I always drive in ECO mode. The interior looks good and feels like it is top quality. The suspension feels solid. I like that the front panel displays mpg automatically, which encourages me to drive conscientiously. Additionally the front panel displays a numerical rating ( of the quality of my driving with respect to ecological value and I like that. The sound/music system is an important component of a car for me. The Toyota Prius Prime sound system is pretty good – I would rate it as a B+/A-. I like that the car comes with free two years of maintenance! The MSRP was reasonable. Mine was $31,284 (February 2022). I had to pay $2500 above MSRP. I would have preferred to pay MSRP. Some Toyota dealers are charging $4,000 to $8,000 above MSRP and that is price gouging that I do not respect. One dealer charges no markup, but they did not have a new XLE car available for several months. I plug in my car every other night to preserve hybrid battery life. An expert recommended this practice. It is OK to charge the hybrid battery every night but, I was told, that will shorten the life-expectancy of the hybrid battery. Before I purchased the Toyota Prius Prime, I called the owner of a local repair shop that works only on hybrid cars (there are many hybrid car manufacturers). I wanted his independent, unbiased opinion of which hybrid car, plug-in or otherwise, was the best and most reliable. He strongly recommended that the Toyota Prius was the best, either the regular hybrid (Prius) or the plug-in (Prius Prime). My opinions are based on driving the Toyota Prius Prime plug-in for only a month. What is important is how well the car will hold up, that is, will it be reliable with minimal repairs and how long the hybrid battery will last. Toyota’s warranty for the hybrid battery is 10 years or 150,000 miles, whichever comes first. Note: The Toyota Prius Prime has three models: LE, XLE, and Limited. I chose the mid-priced XLE. Bad: The only built-in music streaming is Sirius, which is free for 3 months then $10 a month. Sirius is good but I prefer but Spotify for music streaming. Unfortunately, I have to have my smart phone attached to use non-Sirius music streaming services. The car has a pad on which we can place the smartphone, but my phone has a case which prevents that from working (phone case is too large). So I have to use a cord to connect my smartphone and that is irritating. One day I may forget to remove the smartphone and someone might break my car’s window and steal it. I wish that Toyota would make adjustments so Spotify and other music streaming devices can play without a smartphone. Also, I wish Toyota would adjust the pad so that a smartphone and case can activate without having to plug in with a wire connector. I traded-in a Camry through Toyota Financial, but they claim they have no record of my pay-off. There is no reasonable excuse for a one-month delay in clearing the Camry payoff. So my recommendation to folks considering buy a new or used Toyota, try to get financing via some financial institution other than Toyota Financial.

My initial visit to Waldorf TOYOTA was for a recall. I made an appointment and arrived promptly. Upon arrival, I was given a 20-mile checkup and a fix for a minor issue. I was also contacted regarding the status of my vehicle. Later, I was informed that the vehicle was ready for pickup. Overall, my experience at Waldorf TOYOTA was great. I have no complaints about the atmosphere or the politeness of the staff. The coffee was also excellent, thanks to Waldorf TOYOTA.

They made the experience easy, no hassle and peace of mind. My car had a good run and better off with dealer sell back instead of private sale.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I have a 2021 Prius AWD with 233,000 km. Not one issue. Starts even at -40 degrees and everything works as it should. No rattles or lose pieces. Just a solid car. I have driven through muddy roads and a foot of snow and the front air dam xxxxxxsnow and keeps going. Who needs an SUV when you’re driving one of these.

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.

This car meets all my needs. I especially like the new safety features like parking sensors, automatic parking, blind spot monitoring, lane departure alert, pre-collision system, a rear cross traffic alert and a cruise control which will slow the car down when the vehicle in front of you slows down. Since I have owned it for only a month, I cannot comment on maintenance or repairs.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

The car has met all our needs. Fantastic gas mileage. Easy to charge for next day trip. Car looks like a small sporty sedan like car.