Used Toyota hatchbacks for sale near Naval Academy, MD

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

This car has a lot of bells and whistles, some of which I don't need. The radio is a disappointment. It can't pick up a radio station 35 miles away.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

This is my second Prius. I am bullish on Toyota autos. The stereo system is awesome. I purchased this vehicle to obtain great fuel mileage. This model year's Prius generates better fuel economy than the 2007 model I previously owned. The safety features prevent accidents due to unavoidable blind spots when viewing oncoming traffic thru the side-view mirrors. Pitfalls: less rear trunk storage space than the 2007 model. The center console box has less volume. I demanded a donut spare tire when I purchased this model. Not all models have donut spare tires. I do not think this is a auto to have in a cold climate state - - yearly issue of snow/ice and below freezing temps.

Excelente servicio de Louis Velis me ayudó a comprar mi segundo carro. Muy contenta co. El servicio. Gracias don louis

I drive for Uber, and this is the perfect car for ride-share drivers. I did previously drove an Acura MDX which was more comfortable and luxurious, but at 21 mpg it just didn't make since. The dealer was surprised and asked if I was trading it for the Prius, I assured him I knew what I was doing. Turns out it is the smartest car I have ever owned and for me was a very smart purchase. Do not give it a 2nd thought if you are on the fence. I can get Luggage into the back that surprises people with the amount of space, way more that a sedan with a regular trunk, and the ride is surprisingly comfortable. I am averaging 54 mpg which is just phenomenal. As a bonus the maintenance and tires are way cheaper to maintain and replace too. These are built in Japan and it shows quality wise.

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

The Prius is the last cat you will have to buy. The reason being is that this vehicle is extremely reliable. It gets over 50 MPG & it doesn’t have any issues or problems whatsoever. I was skeptical upon purchasing this vehicle, being 6 ft. 1 & 235 lbs, but it actually is quite comfortable inside. Overall this is a rock solid vehicle, it will not disappoint you in any way. Highly recommended!

A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

The plug-in is what I really wanted. An outstand car, the battery is way to small. A full electric car is not the best choise for driving in Colo and Wy. The Prius is the best of both worlds

I follow Autumn on instagram she was so nice and knows what’s she’s talking about she let me come in on her off day and I was able to drive a way in my new Toyota Camry! Thanks again Autumn!

This is a great car. Had it for almost two years now. One of the previous reviews said it was too small for a 6.1 guy, but I am 6.2 and it is very comfortable, but if you are significantly overweight it maybe a tight fit. This car is still made in Japan and it's so much better than the junk put out by GM that's for sure. It's kind of goofy to blame the federal government for making you buy the car. Thank goodness for a federal government that is trying to clean the air and help the working man is all I can say.

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

I just retired and got my XLE 7 months ago. I was lucky to get it. Someone else decided to pass on it. I have some upgrades like the 12 inch screen and glass top. I would have never purchased a Pruis before this new model. So far, I absolutely love it. I don’t drive it like a sports car, so I am getting 53.5 to 54,5 mpg. It is amazing to spend $12 dollars on gas every two weeks instead of $30 to $40 every week like I use to. I really love the design. I have cutting edge silver. It isn’t quite as luxurious as other cars I have had but that wasn’t why I purchased it. I think it can last me the rest of my life.

Great experience at this Honda sport dealer. I bought a 2026 Honda CR-V Sport-L, and everything went very smoothly. The staff was friendly, helpful, and professional. They explained everything clearly and made the buying process easy. I love my new car and highly recommend this dealer!

Been friends with autumn since high school she’s always had a heart of gold and always have everybody’s best interest of heart. I came in told her what I need and she did just that. If you’re looking for a sales person that actually cares about you make sure you come in to see her!

I have been continually satisfied with Koons Volvo from initial purchase to service visits and customer service interactions. The very nice and Wi-Fi enabled showroom and waiting area makes it easy to wait for a service visit while cranking out work at one of the table tops. The video explanations and progress tracking all are great!

Great car. Second Prius. Touring model very comfortable on both short and long trips. Surprisingly roomy interior. The safety electronics/sensor are terrific. Reliable, and gets 54 mpg ave from day one! Would definately buy another.

The sales process was smooth, the facility is clean and the entire staff from greeting to finance were amazing. We were in and out in no time at all and there was no pressure. we have bought multiple vehicles from Devin and will do so again in the future.

terrifically sexy and fantastic redesign! getting a lot of positive feedback. complete package. perfect purchase it was hard to find and i’m grateful i found one!

I had an amazing shopping experience with these guys. Mustafa, the GM was very knowledgeable and helpful. Muhammad was a good salesman. They gave us a great deal and made the whole process seamless and easy! Highly recommended and already referred to family and friends who also got cars from them! Will definitely return here first when I'm ready to buy my next vehicle. I think I found my favorite dealer for life!

With over 65K miles on my 208 Prius, I'm getting 52 mpg over the life of the car. No major mechanical problems. I recently replaced the battery (the regular one), which I expected. The original tires had to be replaced at about 25K, which was surprising to me I hadn't realized carmakers deliberately put cheap tires on their new vehicles to keep the sticker price down. I've gotten used to the retro black-and-white dashboard, but the white color does reduce cabin heat in the summer, I suppose. Overall, I'm happy with the car because of its excellent gas mileages and overall reliability. i plan to keep it until a repair would cost than the car is worth.

Amazing experience during my used car purchase. I found my new place to purchase my cars.

I have a 2021 Prius AWD with 233,000 km. Not one issue. Starts even at -40 degrees and everything works as it should. No rattles or lose pieces. Just a solid car. I have driven through muddy roads and a foot of snow and the front air dam xxxxxxsnow and keeps going. Who needs an SUV when you’re driving one of these.

Recently I had my car in for repairs at Safford Brown Collison Department. They are top notch all the way around. Service was fantastic from start to finish. Never been involved in an accident but I am glad I went to my Honda dealer to make the repairs in a timely manner.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.