Used Toyota hatchbacks for sale near Villa Park, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This is a great car! I love the features, esp the sport function, which gives you a boost if you need to jump on it. Obviously, some people don't use this feature or don't know what it does. When getting on the freeway, I always use it, then simply turn it off when necessary. I usually get about 34-36 mpg on long trips and around town about 28-32mpg. The one and only complaint I have is that it is too low to the ground and sometimes it's very difficult to get in. If I move the driver's seat back, it makes it easier. I am the original owner of a 2017. The other features i like are the backup camera, electric side view mirrors, speak feature to make calls, the interior is gorgeous, the hatchback. I just really love this car. I have never had a problem with it. If you're looking for a reliable car, this is it!

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

Excellent, Great economical vehicle over 40 mpg All highway use.It's move's a little on a windy day,but still over 40mpg @68-70mph. It works great for me as i commute 155miles per day.

Extremely efficient, polite answered all my questions actually took very good care of me Steven and Casey were wonderful

I just retired and got my XLE 7 months ago. I was lucky to get it. Someone else decided to pass on it. I have some upgrades like the 12 inch screen and glass top. I would have never purchased a Pruis before this new model. So far, I absolutely love it. I don’t drive it like a sports car, so I am getting 53.5 to 54,5 mpg. It is amazing to spend $12 dollars on gas every two weeks instead of $30 to $40 every week like I use to. I really love the design. I have cutting edge silver. It isn’t quite as luxurious as other cars I have had but that wasn’t why I purchased it. I think it can last me the rest of my life.

I had a very pleasant experience at McGrath Toyota because of my Service Rep Evan. Not only was he personable and friendly, Evan also had infinite kindness, patience and understanding. I will definitely be back, because even though Dealerships are usually more expensive, the stellar customer service that Evan displayed is absolutely priceless and makes it all worth it. All Dealerships and mechanics offer the same things-- part and repairs-- the one and only difference being customer service, the way a person is treated, and Evan of McGrath Toyota just won his team the first place trophy.

Decent but not outstanding. Had a problem with the passenger side motor mount causing a rattle that was fixed under warranty at the 5000 mi service. The part was backordered, so there are probably more than a few with this problem. A discoloration of the dash appeared by 2000 miles. Since it read "Toy" it was likely from the factory. There is still a small bubble in the rear window tint film. It drives well. I like the automation now that I'm used to it. It brakes too hard using adaptive cruise control when traffic slows down, but I guess the radar is doing as well as it can. It's not particularly comfortable, but Toyotas aren't known for that. Had to turn the driver's headrest around, as it pushes my head too far forward. I think that's required by law. The infotainment center works fine. They started using a new one after the 2024 debacle. I bought the car to keep it for a few hundred thousand miles. We'll see.

Highly recommend Larry Williams at Toyota of Lincolnwood. He's patient, caring, and knows his stuff. He was very helpful in assisting us in getting a specific car we wanted. Great at explaining all the car's perks too.

A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!

Experience was awesome Angel Lugo is very good at what he does.good orientaciónal person.helped me understand some questions I’ve had I was very satisfied with his professionalism

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

We had a fantastic experience working with Lance at Countryside Nissan! He was honest, helpful, and truly went above and beyond to accommodate us—especially since we were driving in from 3 hours away. The SUV was exactly as described, runs like a dream, and was priced very fairly. Everyone at the dealership treated us with kindness and respect, which made the whole process smooth and enjoyable. We couldn’t be happier with our purchase and will 100% shop at Countryside Nissan again. Thank you for making this such a positive experience!

7 years old and I've never had a single mechanical issue. Just maintain it per factory specs. Great gas mileage. Not a car to pick up chicks with.:0)==-)

Thank you to Mike Alwin and the Bill Jacobs service team for getting me in with a last-minute emergency and getting my car back to me later that day great service all around

The Prius is the last cat you will have to buy. The reason being is that this vehicle is extremely reliable. It gets over 50 MPG & it doesn’t have any issues or problems whatsoever. I was skeptical upon purchasing this vehicle, being 6 ft. 1 & 235 lbs, but it actually is quite comfortable inside. Overall this is a rock solid vehicle, it will not disappoint you in any way. Highly recommended!

Great service, knowledgeable reps (Verina was knowledgeable and pretty), friendly, wonderful amenities like free car wash and courtesy shuttle service within a short radius for going out while you wait for your car to be serviced. They used to have complimentary donuts years ago on weekends, but I?m sure that got expensive to keep up. But their level of service has not been reached by other service departments I?ve (unfortunately) experienced. Perhaps it?s because that?s where I bought my vehicle and they know my car (and me) well?or perhaps they?re just good at what they do.

this is the third prius we have bought new. '01, '06 and '16. each time the car was a little larger, engine a little more powerful and better fuel economy each time. each has been very dependable - none have never left us broken down on roadside after total of around 410,000 miles of driving them. original tires are low rolling resistance, so make sure you get low rolling resistance tires when replacing the tires as they make big difference in mpg. my truck is more comfortable, but it weighs over 6000 lbs and gets 10 mpg, so only use it when necessary. have taken the prius on 5000 mile trips with no discomforts to speak of. (i am 6-1, 250#) another car i have has much better performance, but it passes everything but gas stations. all in all, even though i have 7 cars, the prius is my daily driver and the '16 has averaged about 55 mpg overall. just wish it was available in a convertible :)

I had an amazing experience at this Toyota dealership! From the moment I walked in, everyone was friendly and professional. A big shoutout to Luis Varela who helped me find the perfect car. He was knowledgeable, patient, and really listened to what I was looking for. Thanks to Luis, I drove away in a great car that fits my needs and budget perfectly. I highly recommend this dealership—and be sure to ask for Luis!

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

The car rides great and with the plug in feature gives me an extra 25 miles gas free every time I plug in. The instrumentation is a little complicated but once you learn there are many features that are very helpful. Voice activated calling and GPS are my two favorite and also charging my phone wirelessly.

Everything worked out great, the service was done on schedule and they kept me informed of the progress throughout.

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

I have owned mine for 8 years and 73,000 miles and I still love it. I am getting about 56-58 mpg tank average in the summer and 45-50mpg in the winter due to colder temperatures and using the heat often, affecting battery-only usage. Cruises on the highway great, and is perfect around town. Blue Streak Metallic paint has held up great, no clear coat damage and still feels great after a clay bar/ polish. I just have some rock chips on the hood, but they haven't started rusting and have been there for many years. Pretty comfortable considering it's size and wheelbase, it's nice and quiet too. I like that it has an actual gear selector and handbrake unlike the "regular" prius with it's little knob thing and foot brake. Interior has held up great, easy to clean the fabric seats, and all the buttons and tech work perfectly. I was able to unplug the speaker that makes the annoying hybrid sound at low speed, so now it's silent in EV mode which is great. I always recommend them to my friends, and most have never heard of a Prius C. I'd like a 4runner or something cool with more cargo space, but I can't get over their gas mileage under 20 mpgs. Think I'll just keep my Prius C lol.

Very nice people. I very much appreciate the service and the help throughout the car buying process. Thank you

This car has been fantastic at getting me around. Totally dependable, great handling and fantastic gas mileage (1 tank of gas costing roughly $30.00 gets me 420 miles down the road! Great car!!!

Great site with an excellent selection of cars. The entire process was smooth and hassle-free, and I was able to buy with complete confidence. I highly recommend this site to anyone looking for a quality vehicle.

This car meets all my needs. I especially like the new safety features like parking sensors, automatic parking, blind spot monitoring, lane departure alert, pre-collision system, a rear cross traffic alert and a cruise control which will slow the car down when the vehicle in front of you slows down. Since I have owned it for only a month, I cannot comment on maintenance or repairs.

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

I absolutely recommend this car if you need a workhorse to drive you back and forth and not to die on you. A couple things about this car --- 200k miles with multiple total-loss level accidents because my jobs at the time had me on the road most days. Still running strong. I just took it on an interstate road trip and it doesn't miss a beat. This car is hard to kill. I don't know how this thing was built by Toyota but it is seriously impressive value for the money. Worth literally every penny for what I've squeezed out of it so far. Cons: the disrespect you get is insane. I've driven other cars and the hate that this car receives in particular is laughable. Also the performance is ridiculously bad, which everyone knows. One way to sum this up, I had a friend of mine once say, "It's hard to look another man in the eye while getting out of a Prius."

The process was easy, the staff were pleasant and nice, and the service was efficient. Thank you Kelvin

I drive for Uber, and this is the perfect car for ride-share drivers. I did previously drove an Acura MDX which was more comfortable and luxurious, but at 21 mpg it just didn't make since. The dealer was surprised and asked if I was trading it for the Prius, I assured him I knew what I was doing. Turns out it is the smartest car I have ever owned and for me was a very smart purchase. Do not give it a 2nd thought if you are on the fence. I can get Luggage into the back that surprises people with the amount of space, way more that a sedan with a regular trunk, and the ride is surprisingly comfortable. I am averaging 54 mpg which is just phenomenal. As a bonus the maintenance and tires are way cheaper to maintain and replace too. These are built in Japan and it shows quality wise.

The experience was outstanding, the salesman answered all of my questions and made the process of purchasing this vehicle a pleasurable experience.

A straight forward economy car to save money but it is very comfortable and fun to drive because it's so light. The gas savings at almost 50mpg are amazing.