I purchased a 2004 BMW 325 xi over seven years ago from Ray Tuhro at Ridge Road Imports. The car had 89k on it at purchase and I just completed an oil change at 152k miles. No "preowned " vehicle is perfect yet I have purchased four vehicles from RR Imports and driven most to over 150k. The Suburu Legacy Wagon we purchased lasted to 230000 miles. You will not find a more honest and affable gentlman in the business at RRI and the staff employed there. A+ rating
I recently purchased my third vehicle from Ridge Road Imports. They're fair and easy to work with, making the buying process quick. The first vehicle I purchased from Ridge Road Imports I had for 13 years, so it was definitely a quality car. They were the first place I stopped when it was time to replace that vehicle, and I signed the paperwork for a newer vehicle that same day. I just traded that for something larger, and it was another pleasant experience with Ray and Elliot.
I want to thank Hector for his knowledge and friendliness in my buying experience. He took the time to go thru everything and also took the time to call back after the sale. I would recommend Hector to anyone that is looking for a new car
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
The salesman I had made promises he didn't deliver on. 1. the people that were supposed to get the referral bonus for me buying a car still haven't seen that bonus & it's been over 2 months. The sales person keeps saying he'll check on it.
2. Will also told me when I signed that as a service to all new customers the dealer will order me an extra set of keys & fab & call me when ready to pick up...now I need to take my time off work to go there on a monday between 9-9:45 am to see if the key maker has time.
I would not recommend this salesman to anyone I know.
Franks has been servicing my Ferrari for several years and is outstanding! Not just anyone can service a Ferrari - he can and does. He's the best in quality of service delivered and honesty in working with you.
I cannot say enough good things about Fox Toyota Subaru and Jamie Parker, the rep that assisted me with purchasing my Subaru. I knew exactly what I was looking for and Jamie understood that. He did not try to sway my decision one way or the other, he answered questions extremely well and knew the ins and outs of the car.
If you are looking for a helping hand as your buying your car, Jamie is your guy. There is no pressure, the customer service is fantastic, was even impressed with the coffee they had.
Highly encourage every car buyer checks out Fox Toyota Subaru.
by Penelope, Annabel and Baby Jed from Syracuse, NY
September 2, 2017
If you are in the market for a vehicle and value the importance of sincere consumer relations, Fox ¿ Toyota/Subaru delivers. I can honestly say that finding my new car was a fun and seamless experience. Taylor was very professional and personable. She cared about my needs and valued my business. Many thanks to all of the team at this dealership for the kindness and professionalism extended to my family/buying experience.
Went in a couple months back looking to buy a certified pre owned Subaru. Zach "Zip" Perun did everything he could to make sure I got the deal I needed. He was extremely helpful and knowledgeable through the entire experience. I have browsed several other places and no one was willing to work with me the way he was.
After driving the car for about 3 months, I'm thrilled with the quality of my vehicle! If it wasn't for Zip and his ability to work with me, I never would have found such a great car for a great price! Ask for Zach and you won't be disappointed!
Outstanding! I saw a SUV online that met my needs & price. The sales manager answered my questions and went out of his way to ensure I had enough information to make the trip worthwhile, hopped on a bus from Cincinnati OH to Auburn NY, was picked up at bus station by a salesman the moment I arrived. The vehicle met or even slightly exceeded my expectations, signed the paperwork, and drove it 500 miles back home. I waited 2 months to post this and can tell you the vehicle is definitely as described.
These folks are extremely customer friendly! Excellent dealer and highly recommend!!!! Wonderful to do business with you all and am planning on my next vehicle purchase.
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