Used Toyota passenger vans for sale near Apex, NC

Austin Pivetta at Mark Jacobson Toyota is AMAZING!!! He helped us during the whole process of buying a new RAV4 hybrid, even helped us setting up the car’s Bluetooth and showed us how to work with few of the many new tech details the new car has. Thank you Austin.

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

Latisha was great from start to finish. Very welcoming, clear respect to the work needed and professional.

If you are looking for a vehicle that gets good gas mileage and long range then the Toyota Hybrid is for you. On the open road you can get over 35 miles to the gallon and go slightly over 500 miles on a tank of gas.

Christian assisted me with purchasing my car. He literally helped me from the second I walked in until I drove off in my new car. He had amazing customer service and was extremely knowledgeable as well. The process was so good he made me want to buy another one just because lol I would definitely recommend this dealer to anyone. Everyone there was pleasant and not salesy or pushy at all.

This 2022 is my 3rd Sienna, after a 2001 and a 2011. I would buy it again without hesitation. A few disappointments, which seem to be the result of cost-cutting: My '11 LE had a standard roof rack, now it is an option even on the XLE, and not a common one. Through the years, the inability to easily stow or remove the 2nd row seats has been a widespread complaint. Instead of improving that feature, they made it MUCH worse, and also told you not to try! Some people buy the Odyssey for this one reason. I would not do that. Sienna is still a better van, but what about "ongoing improvement?" They took away the left hand coin box, you can no longer open the 3rd row vent windows, the convex "back-seat observation" mirror is a TOTAL joke, they got rid of the overhead sunglass storage, they don't have a 12v connection in the hatch area, they cheaped out on the factory-installed hitch (looks like an amateur add-on), and although the vehicle is rated for 3,500 lbs towing, the optional factory hitch is the lighter-rated 1.25" size, which I think is limited to 2,500 lbs. My lower-line '11 LE had none of these shortfalls. Now, at over $40k, my upscale XLE sometimes makes me feel like I lost something. Even after this list, I love the van, and have no regrets. The benefits of AWESOME dependability, 35 mpg in or out of town, 8 passenger capability, comfort, nice styling, and quiet operation outweigh any complaints. I expect to have it until it hits 250,000 miles.

This was the first dealership that could get me approved! Brett in finance was super helpful!

Great reliable cars. Bought mine at over 150k miles and it still runs like a champ. Car had been maintained regularly by the previous owner which is what is necessary to prolong its life and I intend to continue doing the same.

I had a great experience with this dealership, and I especially want to highlight Jose. He was very professional, straightforward, and honest throughout the entire process. Jose shared his knowledge with me and really put everything on the table, which made me feel informed and confident in my decision. There was no pressure at all—just clear communication and genuine help. The whole experience was smooth and stress-free. I would definitely recommend this dealership and working with Jose if you’re looking for someone you can trust

2015 limited edition. purchased used in 2020. This is my 4th Toyota Van. 2 Previa's and 2nd Sienna. Obviously love the space, reliability, comfort and safety. Issues are: As noted in the Cars.com review, the engine is very noisy at highway speed and for some highway surfaces you may not even be able to carry a conversation with your partner sitting next to you! The Stereo isn't that great maybe due to excess outside noise or electronic interference. The Gas Door stuck closed on me. I had to pry it open, now it's loose and I have to be careful in pushing it back in place. Dealer was no help regarding a recall or warranty, and body shop was talking over $1000 to only do the paint work. I did have a fuel leak thru the rubber hose where it mates with the fuel tank that I noticed because I smelled fuel driving it from the dealer where purchased. So much for the 172 pt inspection! Problem was actually a metal rib which sits against the rubber hose and slicing thru, so I hammered the rib away from the area and put a new hose on and that fixed it. Go to the sienna forum for pictures. Also added a trailer hitch from etrailer for the occasional needs. V6 Engine itself has plenty of power and is trouble free. Overall, I love the ride, interior volume and reliability. All my garage tools are collecting dust because I don't get a chance to use them! You can put more in a minivan than in most trucks and close the rear door!

Very smooth and straight forward process! My sales guy, Hunter, was great to do business with.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

We purchased the 2014 sienna SE right off the show room floor. It’s very reliable. It sat a lot the first few years as we each hod our own cars. This was a wedding gift to each other. If it sits to long the battery drains easily. It’s comfortable and faster than some sports cars. lol 0-60 7.2 seconds. That’s muscle car territory from the 1960’s. Outside body integrity is only fair. We have 90,000 miles on it. It runs like new. It’s hard on brakes. Maybe it’s my driving style. It’s good in my opinion for 300.000 miles. The v-6 engine is one of Toyota’s best long running engines. Gas mileage on a road trip is 24-25 under 70 mph. In town 18-20.

Great vehicle, love the mileage, lots of space, our 6th toyota, nice interior, great seats xlt , nice sound system, great service at the dealership, excellent sales person

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

I owned a 2014 sienna limited premium and was the best vehicle I have ever owned in my 50 years of driving, owning 16 different cars, Suvs and Vans. I purchased a 2017 Toyota Sienna Limited Premium AWD and I like it but I don't like the way it shifts, its very jerky. I did get a computer engine software update that helped very much. The engine having 40 more horse power would make me think that it would have tremendous power compaired to my 2014, but it did not. So it purchased a what call (chip your car) that connects under the dash to get more refindment in the performace, to unleash the filtered performance and it did. What a difference in performance. I purchaced the chip for 150.00 and its worth every penny. I am a performance guy especially when driving a nice van. So with the Toyota Software upgrade and my computer chip upgrade now we have a nice performace running van which my 2014 had also.

The part was on back order, so it took a long time for the repairs. Austin with customer service was terrific, constantly keeping me updated

We have the 2025 XSE AWD without leather seats. It is very comfortable to drive and ride in, has lots of power, and has many safety features. With the 3 traction (not plug in) hybrid motors we have averaged over 33 mpg (reviews claim 35/36) with combined driving using regular unleaded gas. Only downside is there is no spare tire, but instead an inflation kit.

I bought a used Ridgeline from Mark Jacobson Toyota (Pre-owned) in Durham. There was a small problem with a crack in the molding in a rear wheel well. I bought the car with the understanding that they would fix it and had it noted on the paperwork. Long story short, there was a significant underlying issue with the bumper hidden from view. Evidently it had a small dent that meant the new molding would not have fit perfectly. They could have slapped the new molding on it and called it a day but they said "they wanted to do it right" and sent it off to the body shop to get a complete bumper replacement per the Honda Dealerships recommendation. Ramzi (car salesman) kept me in the loop the entire time. I never had to chase anyone for them to honor the agreement. Picked the car up today and it looks brand new. Rare to find honorable people in the car business. If you need a used car, give Ramzi a call.

I drove a RAV4 before trading in for a Sienna, but with 3 kids who are only getting bigger, it was time for more space. I told myself I would never drive a minivan, but the Sienna's just looked so nice to me and after driving it for a month I can confidently say it doesn't even feel like I'm driving a minivan. My only regret is not getting it sooner. There is more space than we know what to do with, the auto opening doors and easy access to everything is so convenient, the kids get in and out of the car completely on their own now and they absolutely love having their own space, cup holders, and charging ports. And as any other Toyota Hybrid, the Sienna's performance is just unbeatable. I researched many other minivans before deciding on this one, but the gas mileage put it above anyone else. It is so quiet and smooth, and again, doesn't even feel like a minivan. Best vehicle purchase I've ever made!

This dealership truly goes above and beyond and will do everything they can to make sure you have a fantastic experience. Bottom line they represent the way car buying should be!

The van is very practical and has been awesome for road trips. We can easily fit two car seats and 6 adults with plenty of leg room. It is very practical especially with the lower ride height that allows my parents to get in and out with ease and also the sliding doors that makes putting the kids in their car seats easy. MPG is excellent. We averaged between 35-37 mpg with the van loaded with 6 adults, 2 kids in car seats, and all of our luggage. We were set on getting an SUV before we came across the Sienna. The Sienna just made more sense for our family. It can comfortably seat 8 people, makes getting in and out easier with the sliding doors and low ride height, excellent MPG, reliable, great resale resale value. It does not require premium fuel. With the gas prices around $3.25-$3.50, fill ups are around $40. We plan to keep the van around for a long time!

They are a hidden gym great customer service very welcoming and my sales rep Terry was a huge help made sure that I got exactly what I wanted and needed I will for sure recommend friends in need to you guys

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

There has always been a little confusion on the location of the accelerator and the brake pedal. Sometimes I think they’re too close together and sometimes the foot slips off of the brake pedal and hits the accelerator which is dangerous.

Shafee made my first purchase of the Genesis GV80 exceptionally pleasant. Shafees professional approach, knowledge, and patience is greatly appreciated.

Very professional staff -- very courteous -- extremely knowledgeable. I purchase all my vehicles from John Hiester in Lillington, NC.

Great mileage n planning on Toyota long term reliability. Plenty of power, even for light towing. Very spacious inside. AWD with electric motor is clever n works well. Suspension is great (rough roads feel smooth). But some negatives. We have LE n jumping to next trim levels is expensive unlike Kia. Folding seats are not nearly as smooth as with Chrysler. Also, our old Chrysler van drives like a smooth car but Sienna steers more like a van/truck...not bad per se, but different.

Everyone at Mark Jacobson Toyota was wonderful to work with! From Ahmad, to Shay, to the owner, we appreciated everyone’s efforts in getting my sister into a new vehicle! Thanks so much for all your hard work and efforts in seeing this deal go through!

We are Sienna fans! We've had a 2004 and now a 2014. We like the comfortable ride, intuitive controls, great visibility and the awesome reliability.

Latisha always does an awesome job of helping me get the service I need in a timely manner!

Ryan was upfront on all the service to be completed on my Camry. With an firm estimate and very knowledgeable on the work. The video of the inspection is also a welcome comfort on the status of my vehicle. Thank you for a job well done!

Today I purchased a beautiful 2014 Toyota Highlander Limited (Burgundy exterior and Almond interior). I called the dealership last week and spoke to the salesman named Will. Will answered all my questions and sent me videos and pictures of the car addressing all my concerns. He was a great help and very pleasant to work with. After driving the car home for over 200 miles, the ride was very smooth and nice. Everyone in the office were also very nice and helpful. I will definitely come to JT Auto Group when I need another car.

I traded in my Mercedes a 2017 GLE 350 LOADED for this mini-van for a 9,000 mile road trip around the USA. Best decision ever! Much more comfortable and averaged 35mpg regular unleaded and when wife drove even better. Our's is the Platinum All Wheel Drive Model. NO PROBLEMS. Didn't even need the usual new car adjustments. Everything perfect out of the gate. I have been driving for over 48 years have had NEW Mercedes, BMW, Lexus and even Chrysler, Honda Mini Vans, SUVs, etc. NOTHING holds a candle to this 2022 Toyota Sienna. More room than our old Suburban and handles way better not to mention costs half to drive. The only negative is the Mini-van stigma. Even though Toyota was shooting for more of an SUV styling, people (especially my adult kids) just don't get it. Financially, I can drive just about anything I want and this is my dream vehicle! I hope and pray folks will get over the minivan stereotype for their sake!