Used Toyota SUVs for sale near Mount Morris, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Brandon at Boker was awesome. He made the online car buying experience seamless, comfortable, and smooth. Greatly appreciate all his help. We will be sending business his way. Thank you Brandon.

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

The car has been great with one glaring exception. The 2023 Rav 4 navigation system and manuals explaining it are far from easily understood by some of us with advanced degrees and years of experience in writing and interpreting complicated financial documents. The 2023 Nav screen is as much a distraction as driving while using a mobile phone a highly discouraged practice., perhaps more dangerous. Our 2028 Rav 4's Nav system and manual were easily understood. intuitively structured and easily used during our drives and with a safe screen. Somehow the 2023 version escaped those virtuous characteristics and is one that has made me start to consider trading our 2023 in after 7 months.

This was my third vehicle purchased from Ken Nelson. The price was fair, the procedure went well, everyone was polite and professional. The sales rep, Chris Morgan, spent several months looking for a vehicle that would fit my needs. With his patience, one was found. I highly recommend Chris to anyone looking for a new or used vehicle. He did a great job finding mine. I'm happy with the purchase and driving the vehicle is quite an experience with all the new technology on it.

I’m very pleased with my Highlander Hybrid. My driving skills have improved due to all the technology that “speaks” to me as I drive. I feel safe on the road that contains so many large trucks. I get between 34-35 mpg. Not only have I easily packed my Mom’s wheelchair and other medical equipment, plus family luggage, there’s been plenty of room for a small circular oak table & 4 chairs!! The Highlander is , by far, the best car I’ve owned!

The salesman worked with me thru text messages and answered all my questions. I was apprived fir a loan quickly thru their finance dept. The salesman picked me up and drove me to dealership. I was abke to drive the vehicle then. The finance gentleman was very thorough and efficient. The experience was all very positive and I would recommend buying from this dealership.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Fantastic dealership to work with. They got me the car I wanted and worked with me.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

We had a very good experience at Ken Nelson. Austin was very helpful with a no pressure approach. We would recommend buying your next vehicle from them.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Going through a tough time with divorce wife keeping car staff was great getting me the finances I needed and into a car I needed thank you

The transmission failed at 112,000 miles and it costs me $8500 to repair. I expect Toyota Highlander transmission would last at least 200,000 miles but I found out that the transmission is not made in Japan like my old Highlander, but it was made in the USA. People who buy Toyota expect major components such as engine, transmission, are made in Japan with zero defects, but when major components are made in the USA, quality suffers.

My sister and I had a great experience purchasing her vehicle from Ken Nelson with help from Eric, our salesman. The first car she wanted was sold before we got there and he asked enough questions to understand what she needed and located a different one that was perfect for her. The whole experience was top notch from making the initial appointment to finalizing the paperwork.

Overall a great vehicle. I recommend sitting in the front passenger seat before buying. If you are 5'8" or more you will hit your head getting in and out as seat is high and can not be adjusted on the XLE model.

I am a fan of Toyotas and this new Sequoia hits all the buttons for style performance & technology yeah it’s a little pricey but compared to the other big SUVs in the market, I think it’s reasonable.

2023 Highlander Hybrid greatly improved over the 2009 model. Over 37+ miles per gallon , smoother quieter ride than our 2009 which we enjoyed until finding how improved the 2023 models are plus the safety features.

5 months and about 4,500 miles on the car so far. Decent gas mileage from 35 to 41 mpg. The 41 numbers came when it was new and summertime. Haven't gotten over 38 in the winter. Comfortable inside. I would like to have more knobs and buttons and less touch screen. Software is occasionally glitchy on the touchscreen. I wish the car would go more than 3 or 4 blocks in electric mode. I would prefer a hybrid that goes 20 miles or so on electric power but the Venza is okay. If you go more than about 15 mph, the EV mode turns off. Plenty of headroom inside but I have to duck down a lot to get into the driver's seat and I am a short person. So far the mpg are the same no matter if I drive 55 or 70. That's unusual in my experience.

Found a great deal on an Explorer and I knew I had to make it mine! Came to Dixon and Gigi was awesome!! 10/10 would recommend

I love everything about my 2017 TRD PRO Cement Gray 4Runner "except" the ENTUNE system. The Quick Text message system only works 1 out of 20 times. Not very useful when hands free safety is concerned. Dealer R&Red the Entune system, however replacement Entune has same problem. Not happy as this adds to the danger of handling a phone instead of using the Entune Quick Text while driving. The Entune system Quick Text didn't work with either of my new Samsung or Moto Android phones even after I changed phone carriers. Also the right side touch screen buttons on the original Entune system failed as well. Very disappointed Toyota. This was my second 4runner purchase. Other than the Entune system, a perfect vehicle IMO.

It’s a great practical car. No frills, reliable, and spacious. Very efficient given its size and space. Is it going to win any competitions for speed and luxury? No. But will it get you from A to B with a bunch of space, slowly sipping on gasoline? Yes!

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.