Used full-size trucks for sale near Dover, NH

I've not been to the lot yet so can't rate anything but customer service. And their customer service is A . By far, the nicest and most honest dealership I've ever spoken to.

I had a base 2018 LT for just over 4 years. I bought it used off a lease buy back. I loved the truck, and if I didn’t end up needing a bigger back seat, for car seats, I’d probably still have it. I thought the ride was bouncy, almost too bouncy. I had no issues mechanically. The antenna was stuck and I marred it up trying to replace it. And the sunglasses holder started falling. The tpms sensors failed. But no big issues. That’s why I give it 4 of 5.

This is our second Jeep from Poulin. Our salesman, John Riordan is a great guy to deal with. The service department is excellent to deal with and is a big reason we came back for our second Jeep from Poulin. I would highly recommend Poulin.

I bought the 1500 Ram with the EcoDiesel engine the second day I had it the engine light came on took it in had exhaust problems had a recall so they fixed it that was.in 2019 since then had other recalls done waited over a year to get the high pressure fuel pump recall done it took almost three day no loaner got it back put about three hundred miles on it local miles one morning got in it it would not start took it back the had it for about three more day then said they found water in the fuel and now I would have to pay 12000 dollars to get the same new fuel pump replaced

I found the elusive trim level of Jeep I wanted here and was unsure of how negotiations would go. I was more than satisfied with every aspect of my purchasing experience. My salesperson Johnny was extremely knowledgeable and the sales manager Jim was incredibly flexible. The whole process was low stress and I left with my dream Grand Cherokee. Thanks Key Auto!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

My wife and I traded my truck in right after our daughter traded in her car, Bob LaBrie took care of us, he was honest and worked hard to put us in cars that worked best for us…

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

I bought my first real car at merchants and it was a great and educational experience, Damien Gutierrez sold me the car and he was amazing and explained everything so well and i felt very comfortable with the whole process, he was honest and made sure i didn’t feel any pressure, he was also incredibly quick with the entire process it took up little of my time and i was in my new car quickly.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Killian is an awesome sales associate. He is professional and knowledgeable. Purchased a beautiful white Pacifica Limited right off the showroom floor.

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

Very professional and accommodating car was very clean they do a very good detailing before delivery

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I like to thank Tim Jr and the service department for helping me with tires for my truck. As always was greeted with great customer service and the service tech did a great job . Thanks again Tim and team great experience every time.

i like the power and comfort of this truck. the fuel mileage is excellent and the comfort was very good on the 600 mile ride home.

Ron was very friendly and worked hard to help us get into a car we could afford and is reliable! I would highly suggest anyone that needs a car to go to Merchats and ask for Ron Semons!

My service rep was prompt and he explained the situation to me. Hoping this solves the issue with my Colorado, as this has happened before with my 2018 Colorado.

Any reviews on this vehicle is not correct. We are first owners and it’s been an excellent truck. We hate to see it go !

Fast and smooth no hassles didn?t try to oversell me. Anything pleasure to work with would definitely recommend the dealership to any of my friends

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

Matt at Tim's truck capital was awesome to work with. He answered all my questions and was willing to work with me being an out of state purchase. I found a truck in state instead, but I'd definitely work with Matt again if I need another work truck. Great business with a great selection of trucks

This truck has a jerk when changing gears sometimes. I enjoy the truck overall easy to handle and comfortable. Drive with ease sight is good when driving.

5 star! Best car buying experience! All the models I wanted to test drive were ready for me, my salesperson was knowledgeable and helpful. Transparent, fair pricing.

I own a 2023 Sierra 1500 Elevation equipped with the 2.7L TurboMax, and it’s been outstanding. It currently has 23,000 flawless miles. I’ll admit, I was skeptical of the 2.7 at first, but I jumped in feet-first and have never looked back. Living in Colorado, I regularly tow a 5,000-pound travel trailer through the Rockies with zero performance issues. The truck pulls confidently, handles grades with ease, and still delivers impressive fuel economy—23–24 mpg on the highway and about 18 mpg in town. I couldn’t be happier with this setup. If there is a negative to mention, that would be that after three years of ownership, the black wheels havent grown on me, and Im beginning to hate em. :) Lastly, the mpg while towing drops to 9mpg which is similar to that of a V8. All said, its been a great truck. :)

I had driven 7 Jeep’s between NH and MA at 7 dealerships. Aristedes was the only person that really knew the Jeep; he was the only one to point out there are radio controls on the backside of the steering wheel. Aristedes no pressure knowledge about the vehicle approach makes him the best car shopping experience ever. When I heard Poulin was being Key I called looking to find out if I was going to want this new dealership...there were three things I wanted to know...is Aristedes still there? Cuz my car salesperson is more like a friend and I can still call and ask him anything. Is Jeremy there? Cuz when you can actually look forward to talking to your service guy he is something special. Do I still have Jill? My powerhouse technician that makes tossing my wheels around look easy (trust me the guys will tell you it’s not) and meticulous attention to detail makes my the customer side of getting your car serviced simple. I am 45 minutes away from them and I always take my Jeep back because I don’t want to deal with anyone else.

Stong engine and smooth! Highly recommend for familys or someone who likes a smooth truck. Purchased new and have had zero issues since then. Love it!

Great experience. We were waited on right away. We had a knowledgeable salesperson named Kevin.. The dealership had a large quantity of cars to choose from. Good experience.

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

Great inventory selection, Knowledgeable staff, Easy to work with. some follow through, eager to earn business

Love this car. I wish there was more to the interior though, as it is pretty plain and nothing extraordinary. If they had the bigger infotainment screen for the front bench seat it would have a gotten that one. This car over all is great bang for the buck.

Everyone I spoke with from my initial phone inquiry to the final review of the car were very friendly and professional. Almando provided exceptional customer service throughout the entire process and the Sales Manager Steve took the time to check in periodically. I could not have asked for a better experience.

Got the duramax diesel and getting 24 city and 32 highway is very good. Truck drives nice and is very comfortable. My 2 issues with this truck is the backup camera at night is useless (very dark) and interior lighting is not very good. You would have thought a 78k truck would have footwell lights, but it doesn’t.

Amanda Brown is an excellent representative to work with. She is knowledgeable about the vehicles and she is a great communicator. I would recommend anyone looking for a BMW to work with her. Haley helped us with the settings in our new vehicles and she was very helpful as well. They both should be promoted.

Great truck to own. The 2023 GMC Sierra Denali with the 6.2L engine delivers excellent power, smooth performance, and a refined driving experience. The ride quality, interior comfort, and overall build quality are outstanding. I have had no issues whatsoever, and it has been a reliable, enjoyable vehicle from day one. I would highly recommend it to anyone looking for a premium full-size truck.

I got hit in a snow storm and pushed into oncoming traffic then hit by a 60,000 lbs snow plow. Truck was totaled had to be cut out of it because all the doors were stuck but I walked away with minor bruising from the seat belt. Just got my new 2026 last week. Definitely recommend for safety and 24 mpg on the highway with the twin turbo hurricane and plenty of power.

Honestly I was just looking around at cars the the next thing I know I was talking to Big Mike. He was great I had to change my pick up day at a moments notice because of my job and he was very accommodating!!

Awesome Power, Exhaust Brake, Modified Exhaust System, 3.42 Rear end, 4-Wheel Drive, 6ft bed, 6 Speed Automatic Transmission, Aluminum Wheels, Anti-Spin Differential Rear Axle, and much more...