Used cars for sale near Vails Gate, NY

I had an extraordinary experience at the Honda in Tarrytown. Initially, I received poor service from a Honda dealership in New Rochelle. I inquired on buying out my lease and the previous dealership stopped showing interest in helping me. I felt so defeated and stressed after receiving discouraging emails from the New Rochelle dealership. I took a few days to brainstorm on where to go next. I decided to call the Honda in Tarrytown dealership and expressed my concerns to the finance manager Jose. Jose was empathetic and apologetic about my experience at the previous dealership. He assured me that I would be treated with care. He stood true to his word. I spoke with one of the salesmen Anthony who was very professional and helpful. I made an appointment with him on Sunday to discuss financing options. Due to unfortunate personal circumstances, Anthony could not be present for our appointment. I did not mind and completely understand. When I walked in on Sunday, all staff members were so welcoming and friendly. Offered me water, tea, or coffee. I had the opportunity to sit with a kind gentleman, Bobby Zimmer. I was very nervous walking in, and Bobby has to be one of the kindest salesmen I have ever met! He put my mind at ease. He certainly was genuine, addressed my concerns, and was very detailed with me providing me with paperwork so I understood the process fully. Although I did not buy a new car, he made me feel equally as important as someone who was. This means so much to me. I also want to give a shout out to business manager, Carlos who was equally as helpful and kind. I could not stop thanking them. I got approved for financing and officially bought out my car! It felt like a huge weight was lifted from my shoulders! I have to write, if you are someone who wants to deal with an honest dealership who truly cares about providing great customer service then Honda in Tarrytown is the dealership for you! I would recommend them to everyone I know. Go see Bobby in Honda in Tarrytown! Thank you so much to everyone there for making a little customer like me feel important and valued! I will certainly do business with you folks in the future! :)

I had a 21 TLX advanced with the 2.0 L four-cylinder turbo and in 2023 I traded it for the TLX type S. What a shockingly different car. Granted the car probably has about 75 hp less than it should from the factory but, it’s easy to tune and mine is in the 435 hp range now. It was a great car to begin with and now it’s even better. There are a couple nagging issues with it: the brakes rattle, the Brembo brakes upfront, the pads on the inside, rattle like a bad ball joint whenever you hit a bump. The dealer couldn’t fix the problem and Acura told them “that’s the way it is, they are performance brakes“ well that’s a bunch of hog wash so I fixed it myself. Just an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that IJust an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that I am concerned about: the rear suspension plug for the adaptive suspension can get corroded over overtime and the entire car needs to be stripped apart to replace a wire harness. I haven’t had an issue with this, but I did grease my rear plugs just to be on the safe side. And these cars are known to have transfer case issues, resulting in a transmission replacement. Again, I haven’t had that issue, but the car only has 9000 miles on it. Just things that I am concerned about long-term as it seems Honda/Acura reliability, even though better than anything out there, isn’t what it used to be. But this is a fantastic car! And I would absolutely buy it again.

I didn’t end up dealing with them but they were quick to respond my inquiries about the vehicle I was interested on. They even let me know to NOT come to my appointment when my car went under a “pending” offer which saved me the trip. Unlike other dealers that I experience during my search that were even posting fake adds to good to be true just to get ones attention and then the old: -sorry we sold it- but not until I was already there wasting precious time. I will recommend Tarrytown Honda, they were profesional, respectful and polite even though we only exchanged a few phone calls. Thank you.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.