Used vehicles for sale near Brookfield, IL

I had avery good experience shopping for a new vehicle, Richard Matway my salesman was very knowledgeable and helpful.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Overall amazing experience. Really never have problems with service here. Employees are great and go the extra mile. Might need a snack bar. But waiting area is usually always empty so it is quiet and relaxing

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

We had an appointment for an oil change in mid-afternoon, and that happened to be a day when the service department was really busy. But, Nina did her best to keep things moving and keep us informed, and we were out in time to avoid rush hour on the way home.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Everything was great! Everyone was knowledgeable and always helpful, especially Rick who helped us through the whole process and got us as many deals as he could. Thank you Rick!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

We were looking for a very specific Navigator, and could not locate one locally. We found exactly what we wanted at Wickstrom, 80+ miles from our home. We connected with Tristan Metzner and set an appointment to see and drive the car. The only day we were available was her day off, but she agreed to meet with us anyway. She was very personable and definitely well-versed on Lincolns. We decided to buy the car, and I was very pleasantly surprised at how smoothly the process went. None of the back and forth that plagues the process at other dealers. I told her what I wanted on my trade and they met it. They also increased their discount on the Navigator over what we had discussed earlier. Tristan was fantastic through it all, including getting us set up with the Lincoln app and the driver settings in the car. I highly recommend Wickstrom Auto group and specifically Tristan Metzner!! They are awesome!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Westfield?s service department is awesome. My entire family love using their pickup and drop off service for service on all our vehicles. It?s simple so easy and convenient!

Great care, honest answers, transparency, great price. Fair, cordial, humble, upfront, bending over to answer our questions, detailed oriented, no pressure, great trade in value.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Outstanding! Just picked up an Ioniq 9 from out of state. The entire process was up-front, seamless and professional. The staff was exceptional - from pick up at the airport to driving off the lot! Pricing was as promised - I wish all car buying experiences could be this easy! Thanks!!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

A1 car buying experience. The salesman Denzel was great. He was friendly and very knowledgeable. Thanks so much for such a great deal.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Amazing Service one would expect when purchasing a vehicle including the amazing service department. It’s one thing to be happy with the vehicle you purchased let alone liking the salesperson involved, however what truly sets this dealership apart is its continued level of service that continues after the purchase, particularly from the Service Department. The Service Manager, Ron is truly polite and helpful and when it comes to customer service and satisfaction Jorge Quevedo is the man. This is definitely not your typical service department nor dealership as there level of quality of service separates them apart from any dealership and I would highly recommend them to anyone looking for a vehicle!

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

Bought my second Kia from them last week Trajce was my salesman for both times He got me the perfect Sorento both times If you’re looking for a car stop in and ask for Trajce.

Had the car out front ready for me when I got there. Everyone very friendly

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Don Hansen best sales person ever. Very nice people. They wash the car, full tank of gas. I test drives the car. The transaction was completed in 90 minutes.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.