Used vehicles for sale near Elmwood Park, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Amazing Service one would expect when purchasing a vehicle including the amazing service department. It’s one thing to be happy with the vehicle you purchased let alone liking the salesperson involved, however what truly sets this dealership apart is its continued level of service that continues after the purchase, particularly from the Service Department. The Service Manager, Ron is truly polite and helpful and when it comes to customer service and satisfaction Jorge Quevedo is the man. This is definitely not your typical service department nor dealership as there level of quality of service separates them apart from any dealership and I would highly recommend them to anyone looking for a vehicle!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Yulia helped me out today and I’m very satisfied with my purchase. My very First purchase of a car and everything was just perfect. The staff there are amazing people. This place is where to go if you’re looking for a good car.

It was like 3 and 1/2 hours from hitting the door to driving away in my new car. Darryl was a chill and knowledgeable sales guy. No pressure. Finance guy Chris was also a chill experience. The web team was quick and responsive. I was very pleased with the dealer experience.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Great communication from the sales consultant. We got responses both during and after business hours

I'm very satisfied with the service and the time of delivery as well as the explanation of the service advisor.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

We recently purchased a Ford Expedition at Wickstrom and I was surprised to find it was a very positive car buying experience. Chris was great to work with—easygoing, straightforward, and never pushy. He took the time to walk my wife and me through all the features of the Expedition in great detail. He took the time to come with us as we took a long test drive to our home and made sure the car fit in our garage. Overall, it felt like a relaxed and professional experience from start to finish. Chris was a pleasure to deal with, and we appreciated his knowledge and approach.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Everyone at family Hyundai are great people and great service Thansk to all of them for their help

JSON helped me out today t south oak and personally edge my vehicle thank you

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Had the car out front ready for me when I got there. Everyone very friendly

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I recently bought a car from Old Orchard Nissan, and honestly, the whole experience was way better than I expected—especially thanks to Tony.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

As always , I have a good experience with this dealer They are fast , efficient and always get Treated great. This is the place for all my Service on my 2022 Equinox.

Took my Chevy Trax in for its first oil change and the staff was very nice and helpful. George showed me how to use my credit card points to help pay for the oil change. Great service!

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

I had my Outlander serviced at this location and they were able to help us out with great discounts and promotion deals. I am very grateful and highly recommend coming to this location for car services.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I have shopped and purchased here many times because I?m always treated right. Great deal, great folks to deal with. I would recommend them.