Used vehicles for sale near Fulton, MD

From start to finish, everyone was amazing. I've never had a sales associate sit and explain all the features and controls of the vehicle before you left the parking lot. You usually have to sit there for an hour and try to figure out how to drive your car or to turn the lights on or off not in this case everything was covered! I felt comfortable, confident and welcomed every step of the experience in the buying process I couldn't recommend them more!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Was a nice easy transaction, clear communication, and upfront pricing. They offer the traditional extended warranty, aftermarket parts, etc but was an option not a high-pressure sales tactic. Great to deal with, would buy again.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Everyone knows how stressful car shoping can be but the staff at this location helped me get the job done. Yong He was super helpful and patient He answered all my questions and gave me helpful information on choosing between cars and making my final decision.

I like the no hassle and no pressure selling and pricing model. Good customer service and the salesperson was fairly knowledgeable. We were able to test drive two cars in less than 30 minutes.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Absolutely the best dealer hands down. I have bought at least 6 cars from Impex and every single time they exceeded my expectations. I can’t say enough good things.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I hv nothing but great things to say about the help I received from youll however because of the car being a retitled car my credit union won't finance it. If you had another car that's not as such please let me know.

Tristan was very helpful and understanding along the whole buying process. I couldn’t have been helped more.

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

CarMax does fine, but a little cumbersome since they are so big. Daniel and JJ were very helpful. Cars.com, however, is slow on removing cars from their pages. Twice I went to CarMax to see a car, because Cars.com emailed me that the car I wanted was still available, at that location. Both times it had been previously sold. Frustrating when you’re looking for a specific model.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

The team at Don Franklin was very professional and very helpful. Noah Roe was our first contact and was so friendly and Knowledgeable that helped make our decision

Great service from our sales agent who took the necessary time to help us thru all the process (even in Spanish). Great support from all the staff and excellent facilities.

Visiting from Wyoming and car broke down. This was a week before Christmas. Service manager Dylan was able to get it check it out right away. Bad news, the engine needed major repairs. Sales man Kevin was excellent, was able to get us into another car quickly and without any hassle. Great service, picked up car 2 days later and was able to finish our visit and make it home as scheduled. They understood our problems and worked with us without any issues, even since we were stranded from out of state. Would recommend.

Didn't purchase a car here, but the salesperson was very good at letting us test drive multiple cars to help narrow down our decision.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

This is how a dealership should be, fair, honest and most of all no over sale. I service my car there, when it wasn't done correctly, which happens they bent over backwards to make sure it was repaired correctly and made sure I was completely satisfied.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Best car buying experience I?ve ever had! Everyone was very knowledgeable and kind. Never felt pressured during the process. I love my new car and am so happy with the whole experience : )

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Jon in the service department was great!! Recommend 10 out of 10?He was great to work with and was able to fix our vehicle before we left on vacation!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Only problem. They praise. My car too low. If they raise my car appraisal. I will make a deal.

We’ve been coming to Balise for a number of years and Joe Papa in Service has been great. Always giving us sound advice and helping us when we needed some work. Great communication provided and my boys loved the little treats he gave them when he helped me out during a service appointment. He makes it an easy decision with where to go when we need some work done! Thanks Joe.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.