Used vehicles for sale near Grosse Pointe Farms, MI

Jordan D is the man to see, no matter when I stop by or have a question I’m treated as if I’m the only customer around. No matter what the issue is he handles it ASAP.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

I went here for a car..They were fast friendly and very professional. I definitely recommend this place for your next car purchase. Check them out

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

The absolute best car buying experience I’ve ever had. Started out just going to buy my wife a Durango and ended up coming back two weeks later and got myself a Ram. The amounts they gave us for both of our trade ins were very fair. They also didn’t just shop my credit application around to everyone that they use. They went with the financial institution that was offering the lowest interest rates at that time and it worked out. They answered all of my questions and I never felt pressured to make a purchase. John and Jess and the whole staff treat you like family and not just a sale. I’m sending more customers your way soon.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Very good, no pressure, honest experience. The salesman, Alex, listened to any concerns we had and acted on them. My only mixed reaction was the financing. As to the online financing, I filled it out but I don’t think the dealership looked at it and offered a local credit union financing. We wanted to put a large amount as a down payment by they advised us to get a bigger loan ; that banks wouldn’t bother with smaller loans. I question this, but didn’t know how to do this with online financing.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I traded a 2021 Telluride for the Carnival because it was more practical and versatile for transporting young children. Although they had the same trim levels, the quality of interior materials - seats, door panels, etc. - in the Telluride were superior to the Carnival. The "ride," handling and comfort of the Telluride also far exceeded that of the Carnival. I miss the Telluride but appreciate the functionally of the Carnival.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

I have a 2021 Kia Sedona EX I bought new just went over 28000 miles first oil change did mobil 1 synthetic and drove to Florida and NC coastal multiple times decent gas mileage plenty of room I don't have a problem with the rear seats but my sister has an Odyssey and the rear seats are a little easier but if you want to spend 20 grand extra for some better folding rear seats you got it better than me 5 out of 5 stars for this guy thanks 👍

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.

Quick, fast and friendly!! Facility was clean. There?s no more to say. Why do you need 25 words? OK when I submit without 25 words that?s ridiculous.

I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.

Janelle and Igor are absolutely wonderful. Janelle worked some kind of magic in order to get the payment within our budget. I called a few other dealerships to see if they could match it, and nobody could even come close and one even asked to see the numbers because they couldn't believe it. Igor was delightful and took great care of my wife and I while juggling multiple tasks. He didn't skip a step or miss a beat and I drove away confident in my understanding of our first ever EV. I will be recommending Janelle, Igor, and Matick to anyone who will listen. Bravo.

Moves the people and all the gear where ever you need to go effectively...smooth and efficient for what it is. These vehicles are big, roomy, comfortable and get the job done.

Excellent work van I have all my shelving in it plus a gang box and I can still fit my Harley in the back. And I still have room for my dog

This car meets all my needs, rides great, and I love the color! Most of all my salesman, Donnell at Fast Lane was truly a fabulous salesman!

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

Very good environment, staff were very helpful and were willing to work with what I wanted. I test drove few cars and the sales person was very patient and transparent about availability and pricing.

Is good but I believe that thevprove is a little high not crazy high but a little to much for what a can offer but great!

Great experience, very quick and really had a great experience, customer service and the sales folks were very helpful. Great popcorn helped the experience too. I really liked the Toyota experience and talking about reliability, a key attraction to Toyota.

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

The sales person, Eric Durfee, was excellent. He even came to my house and took to the dealership to pick up my new car. He was Very easy to work with and explained everything to me and answered all my questions.

Best large capacity vehicle ever, powerful agile drives more like a sports car than a Econoline. I would definitely recommend getting eco-boost though.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

This is a surprisingly great vehicle to drive. The plastic trim parts are poorly executed and rattle, but it can't be beat for drivability. It's also much cheaper to service than my prior Mercedes Sprinter

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

My biggest peeve is the tailgate isn’t powered. Ordered the top of the line mr Model sight unseen because my dealership didn’t carry them. I wanted all the bells and whistles. Powered lift gate isn’t an option. It is painful to my injured spine to lift it and manually move the rear seats. The grandkids love the 3rd seat and I love the storage space behind it. I have made a Sam’s run for the month and able to pack everything behind the 3rd seat. The inside is great for human comfort but not for shopping or I should say storing packages. To be honest, my front seats are ALL THE WAY back. I have plenty of room and that’s a lot. I don’t like being close to the steering wheel in case of an accident. I wish the slots for charging my devices weren’t so close to the driver’s cup holder. It’s too easy for liquids to Spill in them. The only other item I wish was different is I miss a hard copy manual. There are options I still don’t know how to use. My GPS is not updated because of that. I like the van. My grandkids and dogs like it. Tomorrow I will get up, remove the two blankets I have protecting them floors and spend hours vacuuming the dog hair out the fabric on the back of the seats and floors. I have leather seats but there’s still Too much surface that holds onto my Husky’s and Belgian Shepherd’s ‘Glitter’. I do have to double check my doors are locked when I leave them in the car with the AC running. I have to use the remote because the double tap of the horn alert is deceiving. It doesn’t mean the door is locked. I do appreciate how easy it is to unlock the car without having the remote in my hand. All in all, it served the reasons I purchased it. I do wish I had paid the extra money for the Sprinter. But it would not have fit in my garage nor my budget.

I’ve had 4 different minivans over the last 2 decades, 2 Mazda MPV’s, 1 Dodge Caravan and the 2009 Chrysler T&C that I bought used in 2013. The T&C wins hands down…I absolutely love it, comfortable, super sound system, Bluetooth compatibility with my cell phone, great on gas and holds a ton of stuff. Have taken it from Canada through the US and, knock on wood, I have had 0 issues with it and hope it lasts as long as I do being a senior! Wish Chrysler had not discontinued it!