Used vehicles for sale near Lake in the Hills, IL

best i have had buying a car and i do not like buying cars at dealer

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Great service. Excellent seller Jorge Rodriguez helped us with all our needs. He's a great representative! They offer a nice discount and a great APR for the loan in our truck.

Shelley Barr was the very best salesperson I have ever dealt with and I have purchased lots of vehicles!!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I have been buying cars from Nelson Automotive for years. When I first arrived on the lot years ago. I was driving a real xxxxx., unfortunately my credit was on the same level. Eric and his staff were amazing! Over the years my credit has vastly improved and frankly, I can purchase a car from any dealer. The reason I keep coming back, is the honest way Nelson Automotive does business. Additionally, the last to cars I purchased were a 2010 Camry, which now has 246,000 miles and a 2014 Toyota Corolla, which has 197,000 miles. Besides regular oil changes and several set of tires and brake pads. I have never had to spend another penny on these cars. I can't promise you will have the same experience, but I will never purchase a car from another dealer. By the way Eric, I am long over for another two!! See you soon :)

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

I have purchased many trucks over the last 35 years. I have never had a purchase go as smoothly and efficiently as this one! Kunes is good! Very professional, responsive, polite, fair and communicative. Great trade in value on my truck and very fair price on the new one. Love it!!! Thanks to Dan and all his effort.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Super helpful with getting me a car i love and getting the price down to a manageable amount. Also helped me work out connecting my phone's map to the screen for the drive home. Awesome service

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Great dealers to work with. No pressure and no crazy dealer fees like so many places I have been to. Free 3 month warranty too.

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.

I recently purchased a 2014 Acura ILX from Nelson. This was my first ever completely online purchase, so I was very nervous. Gary made the process very easy and straight forward. Paid for my car on a Tuesday via a wire transfer, she was in my driveway on Thursday morning. Couldn't be happier with the car and the service. I'm sure I annoyed Gary with all of my questions and picture requests, but he was great.

This is the perfect van for my large family. Comfortable, stylish, and easy to drive. More than enough space for passengers and all our stuff!

Great experience with Wickstrom Ford & Salesman Chris. Thank you for making it easy to buy our Explorer.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Everyone was nice, friendly and did the oil change in a short period of time. I am happy to trust that the work needed for my vehicle was done with the utmost professionalism. Especially pleased with surprise at the end. Thanks for another good experience. Would recommend this dealership. I will be moving and am disappointed that I will be too far away to continue servicing at this dealership.

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

Got there early for an oil change. Kelly at the service desk got me right in and in under an hour, she brought me my keys and I was back in my car. Fastest oil change ever! Kelly answered the few questions I had. The facility is brand new and designed for customer comfort. Everyone is friendly and helpful without being overbearing and car salesman-y. I had a pleasant experience. I?ll go back.

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

I recently purchased a car here, and Dan made the car-buying process quick and easy. He was honest, attentive, and helpful every step of the way. I bought a highly special used car, and Dan's knowledge and guidance made me feel confident throughout the process. I'm very happy with my new car and the service I received. I would definitely recommend Dan and this dealership to anyone in the market for a vehicle.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

The quail and price for my breaks nobody can bite it the staff nd the service director are super professionals Also the location is very close from home

Kurt was awesome to work with! Beautiful car! Thanks, I’ll be back for the vet!

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Had a pleasantly friendly and professional experience in my initial dealing with this dealership. Found the overall quality of service and entire service offering to be a top notch, Tier 1, Class A organization.

I just purchased a certified outback turbo and I love the car. The buying experience was very smooth and my salesman Santi took care of everything from the test drive, trade in, and final closing. First time I have ever felt confident enough about a place to just walk in and purchase. Keep up the good work you all!

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.