Used vehicles for sale near Novi, MI

My buying experience was perfect. Mike Rey was my salesman and my transaction was perfect. The dealership is very clean and everyone there is very friendly. I would recommend Mike to anyone looking for a new or used car.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Friendly and nice and very helpful and they made it is easy to get the car I wanted

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Diane located the ideal vehicle for us prior to arriving at the dealership. She was knowledgeable, thorough & a pleasure to work with.

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

I had a very Great experience at Serra and would go back and lease again

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Top Notch. Very Professional. I bought the car. Salesman John Howze is a real professional.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

DeJuan Wiley is the best. Very helpful, he listened to everything we said and led us in the right direction. Love the vehicle.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Recently traded in a ford fusion for a Dodge Charger, Rob and Tyrone made the process super easy, this is one of the nicest dealerships I’ve ever been too, I highly recommend.

Always a good experience at this dealership. 10/10 recommend for buying new or used, and the service dept is top notch!

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Mitch was great. Worked with me well and wasnt to pushy. Great Experience and happy with my purchase.

Super knowledgeable, transparent and communicative! My best experience with a Subaru dealership, and I have experience with 3 others.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I have been a customer for quite some time. I have never had an issue or complaint.From buying a car,to having it serviced it's been a great experience.I drive the extra miles to use their service.I appreciate the staff who sign me in,the techs and mechanics.and the cashier's who check me out.Their all so friendly and professional.My thanks to all of them.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.