Used vehicles for sale near Silver Spring, MD

Steven Ball was my sales person for the purchase of a used RAV4. I have to say I was impressed with the knowledge, Efficiency, hard work, speed, and general reliability of Steven to execute. He also has a highly efficient team around him. My experience was quite good. The same day I looked at the car. I drove the car home.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I had a 10 plus rating with Salesman Alex. He and the finance manager Brian, also wasa 10plus, were extremely courteous, knowledgeable, patient and all about professionalism in the purchase of my new vehicle. I drove 156 miles to buy and I'd do it again. Thanks for your hospitality!!

Great experience at this dealership. Everyone was great and made the car buying process seem easy!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I've been coming to JLR South Shore for years and have always received impeccable service. They have taken great care of my 2019 Discovery Sport. Jordan is a great employee and they are lucky to have him as well. Have also spoken with the dealer (Kirk) a few times and he's a funny and humble guy, didn't even realize he ran the place

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

It was so easy to get a car, something I could afford and not a junker. It's been years since I could afford to do this and I'm very happy with the choice and the ease of financing. Thank you and I highly recommend this dealership. Akom was the best.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Drove an hour to check out a fresh trade in. John P. was great to work with and we came to a fair deal!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I had a vehicle shipped from this location. There was no direct contact with the dealer

The best dealership ive ever dealt with in many years. Outstanding customer service. Worked hard in making a deal , not just run my crédit and never call back when not getting approved.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Thank you Ryan and Mason for making my purchase so easy! You both took care all of my concerns and issues. I would definitely recommend your services, and I will be back! 😊 Cindy

Loved my experience. Loved being updated on my car, the video was awesome. The waiting room was well stocked

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

What a great store to buy and service your new jeep!! These guys are the best around!!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I had an exceptional experience selling my car through Custom Cars West. I started with a Kelley Blue Book value assessment and requested contact from interested dealers, and Shawn responded almost immediately. He called me right away to walk through the process, then stopped by the very next morning to see the car. He came fully prepared, was incredibly knowledgeable, and made the entire experience feel easy and straightforward. Within just a few minutes, we agreed on a more-than-fair price, completed all the paperwork, and he wrote me a check on the spot. The car was picked up the very next business day. This was — by far — the quickest, easiest, and best car-selling experience I’ve ever had. Shawn was thoughtful, kind, professional, and clearly knows what he’s doing. I truly couldn’t recommend Custom Cars West more highly. We’re planning an upcoming international move and will be selling one more car in the next couple of months — and I’ll absolutely be calling Shawn again without hesitation.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Visiting from Wyoming and car broke down. This was a week before Christmas. Service manager Dylan was able to get it check it out right away. Bad news, the engine needed major repairs. Sales man Kevin was excellent, was able to get us into another car quickly and without any hassle. Great service, picked up car 2 days later and was able to finish our visit and make it home as scheduled. They understood our problems and worked with us without any issues, even since we were stranded from out of state. Would recommend.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

This was my serving time purchasing from Auto Boutique and I was just as pleased as the first time. The car was in great condition, well maintained and cared for and priced reasonably. The quality is amazing. The dealership is friendly, knowledgeable and easy to complete my transaction.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Sales associates where friendly,knowledgeable and listened to my concerns about the car good experience

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

My car sales person, Leena Help me find the perfect car and I couldn’t be happier with the service that she provided to me will be coming back for more cars in the future!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

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We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!