Used vehicles for sale near Smyrna, TN

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I worked with two salesman, Roy Roberts and Jordan Clayton, both did an outstanding job! Jordan started working wth me and helped negotiate the purchase price of my new truck, as well as the trade of my old truck. He was not a high pressure salesman, and was a pleasure to work with. When we could get to my numbers, Lawrence Martin (Manager) stepped in to make it all happen. Then Roy stepped in to finish up with the sales process and assisted me with tranfering some accessories from my old truck to my new truck. It was a GREAT experience, I highly recommend Waltrip GMC! Don't forget to ask for Roy and or Jordan!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

The level of professionalism and politeness goes beyond any expectation I had. They were patient and willing to work hard for my needs. Matt and Shawn were willing to go out of their way to help me and communicate any concerns that I had. Highly recommend!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Kasie Estevez (dealer @carmax) is a godsend. She took everything into consideration. the longevity of the car, the service costs, the insurance and just about everything else you can think of. I came in with a car picked out and money in hand, ready to buy. Easy commission for anyone, but instead she looked out for me and helped me find a better, more reliable, and cheaper car. 10/10

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Cameron found the truck I’ve been wanting for 2 years! He let me know as soon as it rolled off the delivery truck and held it until I got there! I can’t say enough great things about him! Super sweet, extremely helpful and knowledgeable.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Henry Beeler was GREAT! Not pushy at all. Felt like we’d known each other for years. Very knowledgeable. Very attentive. Listened more than he talked.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Everyone we worked with was great but Joe was spectacular to work with. He was genuinely excited for me to get my first Jeep and

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

It was great. Thank you. This is why I don?t do reviews because why do I need at least 25 words. Very annoying so please make this eliminate that requirement!

By far the easiest purchase ive made in 30 years, found my dream truck, Liz Haley and Rodney Sweeney did a great job getting me the deal i needed to make it happen. see them for your car buying needs you will be well taken care of.

Overall a great experience. Preston was very knowledgeable of the K4 and walked me thru all the perks.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Went in looking for a quality car that wouldn’t break the budget and found exactly that. A 2016 Toyota Camry. Not only was Dylan very helpful and courteous throughout the whole process, but was very transparent and even offered some great advice regarding future finance and warranty options. Would buy another car from here.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I am a repeat customer! The sales man was very informative and kind (which is rare these days!) they stand behind their word and their cars. Thank You for treating my son like the adult he is!

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

Once again it was a very pleasant experience working with Anna Williams. She kept me updated on the progress of my oil change. Anna also reminded me of upcoming maintenance for my car. 10 Stars ✨

it has 3 charge ares and a lot of seats for my family i have a wife and 12 children so we fit in the van perfect

Autumn Ayres were the most professional sales person we have ever had in buying a new car. We will be back there for any future automobile purchases.

New tires and brakes, service done. Three row with removable back benches for cargo space also. great color combination. Four cylinder with turbo power fuel efficient.

The vehicle service went very well. The service personnel were friendly and responsive. That is where it stopped. The advisor had a chip on his shoulder and showed by his actions. The waiting area was cold with no one available to fix it.

Its excellent for familys with kids!! u can remove the whole middle row too. Super comfy, love the 2nd row captains chairs. the tv is a life saver, and i would super recommend this! im a dad of 5 so its perfect. I only am rating this bcs i love odysseys and the seller is super nice. Have actually 2 odysseys at home!

The visit to the facility was for a routine vehicle service and inspection. the work was done very timely and all the employees were very courteous,

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

John Gillespie was great to work with. No pressure at all. Gave me a fair price on my trade in. He was very helpful. The buying process was easy. Justen work with us, got all paper work together for us to sign very quickly. Everyone we came in contact with were very friendly. Great place to buy a car or truck.

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.