Used vehicles for sale near West Newbury, MA

Great service super fast! Very easy to make an appointment very convenient and accommodating I highly recommend it Great customer service!!!!! Will be back again

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I bought my first real car at merchants and it was a great and educational experience, Damien Gutierrez sold me the car and he was amazing and explained everything so well and i felt very comfortable with the whole process, he was honest and made sure i didn’t feel any pressure, he was also incredibly quick with the entire process it took up little of my time and i was in my new car quickly.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Ron was very friendly and worked hard to help us get into a car we could afford and is reliable! I would highly suggest anyone that needs a car to go to Merchats and ask for Ron Semons!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

The staff addressed my questions and concerns. They quickly repaired any minor issues which were noticed with the car. Overall it was a seamless experience.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Mark and team at Portsmouth used ford were excellent to work with, accommodating and took care of the few questions and concerns I had. I would recommend and buy there again!

GUI was very kind and amazing even with a couple of challenges they were able to get me a car that I am very happy with Did they have a little bit of a hassle with the financing department but they brought someone else on and they did an amazing job

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

A+ great dealership and they disclose everything about the vehicle and are up front about it. Highly recommend this dealership if you’re in the market for a new Kia.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

One of the most positive purchasing experiences. Jaycob gave superior customer service and worked hard to ensure no long haggling. I would definitely recommend him!

Great service. From the first call to the last conversation. They made e me feel comfortable. Took care of everything I needed and more. They were patiant with me and my issue! Best in the business!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Amazing experience. I'd recommend anyone looking for a car to try CarMax first... There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars. Put it this way, it was great enough experience for me to come online and leave reviews all over!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I wanted to take this time to thank David Bettinger my sales consultant @ Portsmouth Ford Used Car Center. From the first encounter Dave was friendly and professionally. I had done my own research on the car I was looking for and he did a great job listening and showing me exactly what I had asked for. I liked that it was easy and stress free and there was no back and forth. I had not purchased a car on my own and I appreciated the input he provided but also allowed me to make this decision without any pressure. This was a great experience and I am thankful to have such a nice person help me out. Thank you Dave you were the best. Michele McElreath

Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.

Had a great experience with David @ Dover Honda. From my first request online to the availability of a car to finding the exact model and actual delivery, David and everyone else was responsive and easy to work with. Would recommend and purchase from Dover Honda again.

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

Rafael helped us out when I was looking for a new truck. Great experience and gave us the best deal.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

Really good mechanics did much prep work, And Bill Murphy got me the monthly payments I was looking for. The owner introduced himself which I thought was nice. And all other stayed after hours to make sure all the paperwork was completed.

Beautiful vehicle just what I need. And the dealership was excellent to deal with. I would recommend them highly. From the sales guy to the financial department everybody was excellent to deal with.

Honestly I was just looking around at cars the the next thing I know I was talking to Big Mike. He was great I had to change my pick up day at a moments notice because of my job and he was very accommodating!!

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone