Used vehicles for sale near West Springfield, MA

Metro is the only dealership thats responded to my inquiries and they responded immediately. They’ve always followed up

Always nice people to deal with, I've never had any problems with them. I've been buying toyota from them since 1973, and I wouldn't go anywhere else. Service and sales have always been excellent 👌.

Joe Dubuc Lia Chrysler Jeep Dodge Ram Northampton Joe was very thoughtful and concerned about my problem with the stereo. He was very understanding and very pleasant to deal with licking over my experience a couple days ago with him. I would say that it was excellent and I would definitely go back for future repairs.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Effectively diagnosed the intermittent problem I was having by offering the technician to ride along. Also diagnosed an unrelated issue (tires and alignment). Charged me a price on tires that was 25% cheaper than what was quoted......a pleasant surprise.

Service dept. was great as usual. Jill Fuduric was exceptional. Kept me informed throughout the process and was available for any questions that I had.

The Honda Odyssey has held up well over the first 3 years I've owned it. It's quiet and comfortable with a good sound system. It can take corners almost as well as my high end sports cars. And, in V6 mode (not economy) it accelerates well. The only complaint is its accident avoidance system that slams on the brakes unnecessarily. If a car is a little too close behind, you may be rear ended. I liked the car so much, I bought a 2025 Honda Odyssey, too.

Kelly and Jennifer were both very helpful. The video helped me understand the problem. I left car over night and it was ready by noon. Paid a little less than expected. I trust Hoffman’s and go there for everything.

My mom got this car and it is so cool. Very comfortable. I like how the seats lean back and you can lay down and relax!

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

I recently traded in my 2014 Camry for a 2022 Subaru. I had help with it all from Amir Willoughby. He is friendly, patient and knowledgeable. From my experience, I would definitely recommend him if you are shopping for a vehicle.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

Very efficient, personally and friendly over the phone and in person especially Leslie , Jamal and Ashley.

Very profesional You can tell they value customer service I had one of the greatest experience at this Mercedes Benz dealership that I have ever had at any other one … Alex is amazing hands down the best service ever !! Thank you Alex … I also love that you can view your car getting serviced through the big glass window !!

The salesman was good. The financing process went smoothly and was well-explained. There was an issue with getting the vehicle inspected, but they resolved it.

This vehicle drives very nice. I am normally a Chevy buyer but this Ford is very nice. I was never in the Ford dealership but they really treated me well

Just bought a 2024 Ford Edge. Process was easy and staff friendly and professional. Provides and reviewed all relevant information and documentation. Would recommend this dealership to anyone.

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

The van is very practical and has been awesome for road trips. We can easily fit two car seats and 6 adults with plenty of leg room. It is very practical especially with the lower ride height that allows my parents to get in and out with ease and also the sliding doors that makes putting the kids in their car seats easy. MPG is excellent. We averaged between 35-37 mpg with the van loaded with 6 adults, 2 kids in car seats, and all of our luggage. We were set on getting an SUV before we came across the Sienna. The Sienna just made more sense for our family. It can comfortably seat 8 people, makes getting in and out easier with the sliding doors and low ride height, excellent MPG, reliable, great resale resale value. It does not require premium fuel. With the gas prices around $3.25-$3.50, fill ups are around $40. We plan to keep the van around for a long time!

Working with Ray to close the deal was amazing. He is very familiar with the vehicles and options available to the customers. He knows the material and how to get his customers to their end goal. Thank you Ray for helping us drive away with our new Truck!!!!!

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

Outstanding Great experience and knowledge of sales person. The other staff was very helpful. My new truck is awesome. Bye bye bye bye bye. Great experience

Outstanding service from the staff at Hoffman Nissan. The communication was clear and timely and they were great fixing the issue on my car

It was relatively easy to test drive the car and get everything sorted. My contact at the office Joshua was very helpful. I handled a lot of the insurance / financial stuff separately, but the dealership offered to help and seemed very trustworthy.

If you are looking for a vehicle that gets good gas mileage and long range then the Toyota Hybrid is for you. On the open road you can get over 35 miles to the gallon and go slightly over 500 miles on a tank of gas.