Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
New owner, but seems super solid
by Percy311 from Omaha NE
January 3, 2019
What more do you have to say?
It’s the Tesla Model3 5 years before it ever arrived and it’s actually $35k new!
I scored a 2 year old top trim SEL for $18k and couldn’t be happier!
Jamie Hayes assisted us with our purchase. We weren't planning on a new car. We had a 2010 VW Jetta TDI. Fun. What's more fun? A 2014 Jetta TDI. Smoother shifting. Tighter hold to the road. No lack of power. Jamie walked the lot back and forth. No pressure. We had pizza served while our paperwork was done. Only comment, but not really a negative, is that sales AND management should spend more time learning every feature of the cars they sell. There was a bit of, "I'm new to VW", than I expected. Friendly and generally efficient. Ask for Jamie.
Great ev with added perks
by Double e-dub from Buellton, ca
December 20, 2018
We chose the 2015 as a CPO because the base model cane with the navigation, quick charge package, and higher charge rate std, which is an upgrade after 2016. Limestone grey is a great color, and many of the best colors were discontinued after 2016. Great simple fun car and affordable in the 14-16k range cpo.
The Best Car Buying Experience in San Diego County
by Terry in Carlsbad from CARLSBAD
August 13, 2018
I have been a Honda owner since 1981. I've owned them all. When it came time for a new one I looked at what was being offered but nothing satisfied me. I liked the looks and apparent utility of the Golf Sportwagen. One test drive and I was hooked. But really it was the staff at Cook VW that really made the switch so easy. Annie, Steve, Allison and all the the staff were just great people to work with. 100% professionals. No pressure. No surprises at contract time. Fair trade in value. No haggling. They knew what I was looking for and they got it for me at a great price. I test drove Honda's and VWs all over SD County and hands down this is the only dealer I'll be seeing for future purchases and service. Not familiar with VWs? Start here when thinking about buying your next car.
Fun Car to drive
by cranberries02 from Crystal Lake, IL
October 22, 2018
This all-electric car is fun to drive, comfortable, and has lots of fun features! ( So many that I am still learning about!) We knew we wanted electric, and I love the Volkwagen that I had, so this was the perfect car for us. It seats 4 comfortably, 5 is a little tight but do-able.
Just left Herman Cook this afternoon with a pre-owned Jetta 2016. Today's purchase was my third trip to Herman Cook over the past two weeks. It was a big decision for us to purchase a VW after having been Toyota owners for so many years. I appreciate the fact that the sales team honored our need to test drive multiple cars and make multiple trips to the dealership to arrive at our decision. No one was pushy or tried to contact us with a sales pitch in the interim. We worked with both Frank and Jodi, who both demonstrated knowledge of the VW product line and honest feedback about all of the pre-owned inventory of which we were interested. I'm a neurotic shopper who asks lots of questions and who test drove seven different cars on the lot; Frank and Jodi were patient and resourceful in the process.
The purchase was no-haggle. Rightly so. Look for yourself and you'll see that Herman Cook's vehicles are priced well below other dealerships in San Diego County, Orange County and San Bernardino County. The pre-owned, certified Jetta we purchased was priced at about $1500 lower than the lowest priced comparable vehicle listed elsewhere.
One of the reasons we chose to purchase a VW is that we live locally in Encinitas and want to have a trustworthy/convenient place where we could take it for maintenance. We clearly found the right automotive home in this dealership.
Perfect around town car - Zero Emissions
by Chris_in_SB from Santa Barbara, CA
June 25, 2018
Although the range is only around 90 miles on a single charge, this vehicle is perfect for around town. Takes 8 hrs to fully charge vehicle using a 110V outlet. Very comfortable and reliable. Build quality is outstanding.
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