Used Volkswagen ID.4 for sale near Bartlett, IL

Edgar’s customer service and hospitality has been truly incredible not only on my last visit (Saturday) but throughout the years of my car lease. He reached out on major holidays wishing me a Happy thanksgiving or a merry Christmas. You guys have an amazing asset on your team and are very lucky to have him! Even when I came back - 4 years later - he still remembered me! Truly incredible!

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Chris and Matt are all world! Love my car and our entire experience buying from them. Very responsive and dependable. Knowledgeable as well. Joey

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I had multiple problems with infotainment screen which were finally resolved with replacement at 3.5 years. Car is solid, a joy to drive ....a true tight German machine. so many nice features, handling, turning radius, quiet comfort, visabiltiy and still solid after 4 years. the software may have some needs but the car is great. I am out of warranty and kept the car. It has been dependable after replacement of the screen. The price for a new one is now too high so I purchased an extended VW warranty.

I just purchased a 2025 Honda CRV sport L Hybrid from Honda Libertyville. Davie Berdel was very patient, kind and made car buying a pleasant experience.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Great experience, great service. My overall experience was very good. I definitely recommend them. Thank you.

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Sean was amazing! He truly went above and beyond to make everything happen for us. He was patient, honest, and worked hard to get us exactly what we needed. Highly recommend him to anyone looking for a great car buying experience!

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

Antoni helped me get a great deal on BMW X5 he was really nice throughout the process and it was fast and easy.

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

I had a very positive experience at Autos of Chicago. The team was friendly, knowledgeable, and took the time to understand what I was looking for. The cars were clean, well-priced, and exactly as advertised. The buying process was quick and straightforward, with no hidden fees or surprises. I’m very happy with my purchase and would highly recommend Autos of Chicago to anyone searching for a trustworthy used car dealer.

I wqnt to thank Sean P and Alberto for helping me get a new awd suv for my family

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Great job again. Great people to and good service. Makes it easy on my schedule.

⭐⭐⭐☆☆ (3/5 Stars) I had a great initial experience with Highline Autos. The transaction was fast, smooth, and professionally handled. The team—especially Zuhair, the owner, and the young Ghalib—was responsive and knowledgeable, making the buying process straightforward and low-stress. Their professionalism and business reliability stood out during the deal. However, about a week later, I was disappointed to discover that the tires on the car I purchased were leaking. Upon inspection, it turned out that plugs had been used as a temporary fix rather than properly addressing the issue. This was unexpected and concerning, as I had hoped for greater transparency regarding the vehicle's condition. While I appreciated the efficiency and service during the sale, I hope the team takes this feedback seriously and ensures that future vehicles are fully inspected and represented. I’d encourage potential buyers to have a thorough inspection before finalizing a purchase.

Q was very helpful go see him if you’re looking to purchase a vehicle from this dealership. Recommend , recommend, recommend. Great service. Go see Q

I had a good experience at this Volkswagen location. Brian was supportive and stayed in contact while my car was worked on.