Used Volkswagen ID.4 for sale near Walnut, CA

Exceptional customer service from Rudy and Sarah! My appointment time was kept and my car was returned at the promised time. I definitely recommend Rusnak Audi Pasadena

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

Esteban , peter, alex B and Sang ngo helped us out alot. Thanks to them we were able to drove home with a new car

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

Paul Cox is an excellent technical advisor. I feel grateful of having his excellent service.

I had multiple problems with infotainment screen which were finally resolved with replacement at 3.5 years. Car is solid, a joy to drive ....a true tight German machine. so many nice features, handling, turning radius, quiet comfort, visabiltiy and still solid after 4 years. the software may have some needs but the car is great. I am out of warranty and kept the car. It has been dependable after replacement of the screen. The price for a new one is now too high so I purchased an extended VW warranty.

Professional and superb customer service. Was dealing with a check engine light. They go out the way to make sure customer is taken care off.

I always have the very best experience in everything provided. Customer Service, follow ups and all of my concerns were all addressed the best way. Will Hamilton went out of his way to make sure everything was addressed in a timely manner. The supervisor Eric Badillo seriously has an amazing team and also makes sure that everything is addressed and provided. I am very impressed, as Customer Service is so neglected and nice to see that such a big dealership makes it it's priority. Thank you

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Yes I do recommend buying at this location📍 Chris Kelly helped me trade in and got my Volkswagen Tiguan i was so happy 😊 the processed was quick 2 hours that's it. I came home with my tiguan my kids loves it though.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Ordered a Dodge 3500. And am waiting for it to be transported. The ill trade my car for a truck.

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Very happy... will buy from there again when it's time to purchase another car

I was really happy with the service. Norman kept me updated the whole time and gave me the coupon that saved 15%. Now I feel a lot safer because I know my car is in excellent condition.

Had a great experience leasing a new Tiguan from Volkswagen Pasadena yesterday! Everyone at the dealership was very friendly and helpful. They took the time to explain every step of the leasing process and provided a very thorough review of the car and it's features before I left. I would recommend this dealership to anyone looking for a 5 star car buying experience!

Everyone has done the best job I?ve ever seen, Steve, Jesus , H�ctor and the gang did nothing close then a marvelous job, thank y?all?s and God Bless!

George was our sales guy and he was awesome and efficient. Made the buying experience very easy. Answered all of my questions. I would recommend this dealership to anyone.

This car has been, without a doubt, the best vehicle I've ever owned. From its reliable performance to its comfortable interior, every aspect of this car has exceeded my expectations. The engine is powerful yet fuel-efficient, making long drives both enjoyable and economical. The handling is smooth, and the ride quality is superb, even on rough roads.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

I want to commen on our salesmen, Chase Morris. He was so helpful and work very hard to make the situation easy for us. Janet Lanoil.

I never even thought about an electric vehicle I did not think I could afford it so I went to the dealership and they had the ID for xxxxxx2021 for a deal that I could afford. I took it. I must say I love this car and a lot of ways it’s very comfortable. It looks great. It’s well made it is fun there are a few things I don’t like the cap where you plug-in the electric fell off and the driver side vent. My biggest issue with this car is the range it irks me to end it says 260 mile range I get you’re probably never get that but I’d like to get close. The most this car has ever got is 205 miles average about 189 to 200 mile range and this is not acceptable. I am in sales 250 mile range is great but to get less than 200 is not acceptable. Specially, over the car is this expensive. The color I love but underneath the door that panel gets very dull very quickly. It is also stressful because there’s not enough rapid chargers in Los Angeles. Part of the reason is I cannot have a charger at my apartment, so I have to struggle and try to find a rapid charger and there’s not enough of those around. Accommodate everyone. The infrastructure is building more level two chargers, which we don’t need. We need rapid chargers. I seen people almost fight overcharging stations. If I had to do this over again, I would’ve not bought this car at this time because of the lack of the charging stations but I actually do love it and I don’t think I’ll ever go back to gasoline again.

Excellent Customer Service provided by Ricardo(Rick)Perez, He is very knowledgeable and professional, he made me feel at ease and allowed me to question anything I didn?t understand. overall experience ?AWESOME? also Excellent Customer Service provided by Service Manager Mr.Lee,very welcoming and kind.