New and used 2026 Volkswagen Jetta for sale near Van Nuys, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

Had a great a experience getting my new Atlas. Ash and Michelle were amazing. I would recommend friends and family.

My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.

Came in to service my Mk6 GTI, quality of service is great. They always take the extra step to make sure everything else on you vehicle is in top shape. Norman Harrold was a great help had pictures sent to me, keeps me posted with updates and great communication. Greatly appreciate it!

I have purchased 2011 Tiguan Used. Phenix and Carlos were extremely helpful. They've answered hundreds of questions very patiently. They have helped me to get a great deal. When the car needed some repairs within few weeks, Phenix and Pedro from the Service Dept acted very quickly. And they gave me a temporary car. There are few minor issues, however. The financing person does not explain anything unless you ask him. And he speaks very fast, so I had a very difficult time understanding him.... Also the customer service couldn't find my order. I had to wait about an hour at the shop to get it. Lastly, no one told me that my Tiguan 2011's rare bumper looks different than others, not in a good way. I wish someone had told me about it before I purchased it. It wasn't gonna change my mind, but I'd appreciated an explanation. I still don't know why it's different....

We've been buying cars from this dealership for years - four cars in total, and we keep coming back to them because of their prices and, most importantly, the service we receive during the buying process. Ash, the sales manager, is always smiling and makes us feel like we've known him for years. Hamid, the salesperson, is always respectful, understanding, and friendly. Can't say enough things about this team. Thank you Winn VW!

Christopher was the best! He got me the best deal out of all the Volkswagens in LA. Process was quick, easy, and overall a great experience. Everyone was very lovely and made my experience great

When we stepped in the VW dealer.We greeted and welcomed by Mr Christopher Estrada Sales man .He is Highly professional with great personality explaining everything answering our questions with smile , giving us all the options . He Makes our deal easier.Also mrs Jennifer Robinson (Sales Manger) followed us and asked if we are comfortable with everything.And Ilso Mr Berdj Hakverdian .He done a great job explaining every document we signed in detail and Smile.Thanks to all of them.

Had a great experience leasing a new Tiguan from Volkswagen Pasadena yesterday! Everyone at the dealership was very friendly and helpful. They took the time to explain every step of the leasing process and provided a very thorough review of the car and it's features before I left. I would recommend this dealership to anyone looking for a 5 star car buying experience!

Always a quick and friendly service. Staff is friendly and courteous. Easy and convenient scheduling.

Paulo and Gene made our experience perfect. Answered all questions, worked with us to make sure we got the deal that we wanted. We are very thankful. -J&H

Everyone was super friendly and very helpful! Never had such a pleasant car shopping experience ever! Even the financing part of smooth! They had the exact car we were looking for it was meant to be! Would highly recommend Winn VW! And will be coming back for our next car!

Great and quick service! Jay was a great sales representative - super helpful and made the car buying process easy and comfortable. I would highly recommend!

Vlad was wonderful and made the process so easy. Thank you for being very attentive and patient. A joy to work with and I would recommend.

There are things in this life that should be a great experience like buying a car. The team at New Century VW knows this and makes buying/leasing/maintaining vehicles easy and enjoyable. They understand your needs and go the extra mile to meet them. Carlos at New Century VW is the best. You think your guy is good? Carlos is better. Chris in Finance took great care to walk me through everything and I was in and out in no time. VW has great cars and great hospitality.