Used Volkswagen Jetta for sale near Baltimore, MD

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Hello John, I'm so glad that you're back with Heritage VW. Thanks for doing a GREAT job getting me into my 2024 Atlas yesterday. You really made my day. You've always worked with my family in getting us an payment that we can afford monthly. My sister is going to be seeing you soon. Please keep up the good work with your excellent customer service. *********

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

My daughter Brendy was able to leave the dealership with the SUV she wanted!! SUV in excellent condition! No lies, no games and no gimmicks 😊The price range she needed and the right payment. We want to give a big shout out to Nehemiah (salesman ) He is patient, cordial and excellent customer service skills. The team works together to achieve the goal!! Thank you for everything!!

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Great place to purchase a car.George did a great job.He was very helpful and had the car ready to go the day I had a appointment.I would buy from Hertz again.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

We have purchased four cars from Jones in the last 18 months. I would highly recommend seeing Athena Torres, she’s amazing!

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.

This is my 2nd Mk6 Jetta. The first one I leased had zero issues with it. It was a 2017 1.4t S trim. My current Jetta a 2016 Sport 1.8t trim is a great vehicle! I bought it in 2019 as a CPO with 38k miles and now it has 127,500 miles and counting! Has give me zero problems. All I’ve done was kept up with its regular maintenance. I’ve used it to get around town and for long trips. Great on gas, roomy, nice backup camera and Apple CarPlay still works with the factory head unit! It also has VW’s built in Navigation system and Sirius XM which has come in handy a few times. The trunk is spacious with rear seats that fold down. The center rear seat comes with an arm rest and a pass through to the trunk. I also love the heated two tones white and black leatherette seats that come with the Sport trim. Driving wise, it handles great with good acceleration for a compact sedan. Easy to park as well!

Liam was great and got me through quick. Sawyer was fantastic and took great care of my car. I would highly recommend this dealership and the service department.

Was a quick and easy experience. No hidden fees, no hassle, and was up front from the beginning. I got a good deal without spending hours to get it. Will do buisness there again.

Great sales team, Our Sales Rep was Austin. Great guy . He went Above & Beyond to make our experience go smooth. we love our new car. Thank You Austin . We will be back shortly to buy another car.

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

Anyone can sell a car, but it’s how you handle the challenges that truly sets someone apart. Mike and Mohammed went above and beyond selling me my new SUV. They stayed true to their word from start to finish and delivered on every promise with complete integrity and honesty throughout the entire process. I can’t recommend them highly enough. If you’re in the market for your next vehicle, these are the guys to see!

I have owned 2 VW Jetta's both FANTASTIC dependable automobiles. The 2021 Jetta is such a pleasure to drive with its roomy interior and superb handling. It's fabulous gas milage of 40 highway/ 30 mpg city driving, the 1.4 L Turbo charged engine makes it a peppy car. The lane change assist on the side mirrors is quite a plus. It's a beautiful automobile inside and out. The full color touch screen has Blue tooth, Android Auto, Apple Car Play even a USB port. Has a great back-up camera, anti-lock brakes, multi-control steering wheel, keyless entry just to name a few of the cars features. What more could you want in a car? I have NEVER had a issue with either of my Jetta's. You will look forward to driving this automobile. Factory warranty because its such a well built automobile. It was very affordable for such a great car with features normally found on much more expensive automobiles.

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

The car looks great 7800 + miles price was right - but found a defective spoiler the convertible roof doesn’t operate noisy windshield squealing noise middle air vents (no heat or air) bottom line for only 57000 + miles it has some issues

I love this car. Spacious, smooth, safer, economical both fuel and maintenance. I have owned this car from 2015 brand new, 10 years down the line and I’m still happy and won’t trade it for any other car. Done over 220000kms and still going strong. Kudos to VW in the Jetta 2015 model. No regrets.

After speaking with Charles Wicks and reviewing my options online, I went to Heritage Volkswagen still not sure if I would make a purchase. Once I arrived and sat down with Melissa Cole, I knew I was purchasing a new car that day, which I did. I bought the 2024 Tiguan and she took the time to show me the features of the car and even set some things up while I was finishing my paperwork with Harrison Faecher, who made sure I understood all of the numbers before signing. Thank you Melissa, Charles and Harrison for the wonderful service!!!

Awesome dealership. Billy Wilson was a knowledgeable sales rep. I got a decent deal on a near perfect 2022 id4 pro S. Bravo!