Used Volkswagen Jetta for sale near Brookfield, IL

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

I had a good experience working with Mohammad to lease a new vehicle. He showed us several options to test drive and was able to get us a great vehicle in our price range!

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

The entire process was very easy. I would recommend this dealership to anyone looking for a great experience.

I've owned VW's off and on for years. My first Jetta was purchased in the 90's. Good car. It was nimble, comfortable and had really good gas mileage. It was different from the "Bug" and "Bus" but quite pleasing to own and look at. My current Jetta is a 2020 model year and I enjoy its looks, comfort, mileage and nimbleness. Volkswagens are truly the "peoples car".

Keith Coleman has been helpful with trying to meet the desires of those he come in contact. The service obtained for my family members were to travel in the areas for basic daily needs.

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

Great service. Mechanic found a bubble in my tire. Very thankful because I was going on a trip next day. Thanks.

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

Good experience here while purchasing my car. Everyone I worked with was nice and caring

Everyone i dealt with at the dealership was very welcoming. They were also quick and efficient getting me into my new vehicle.

Jacobs is always great to work with. I will continue to buy only BMW’s and service here with Jacob.

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

Excellent experience for a first time car buyer! Sales Executive that worked with (Lucio Herrera) was patient, reasonable, and surprisingly relatable! Highly recommended his services.

Very happy with Jonathan and the service he provided

I got the SE model which I now regret. No SiriusXM radio, no navigation and no trip mirage and the only thing it counts is Miles, no quarter, half etc. Cannot give a person accurate directions. I don’t like the moon roof cover. It’s just glass and a shade no metal line outside of car so in NC in the summer I could cook an egg in it I believe. No excuse not to out SiriusXM in it. I had 2012 Jetta SEL that I absolutely loved it had all this one doesn’t but someone ran into me and totaled it in 2020 or I’d still have it. This one falls short of it.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

Edgar and the team was very helpful and professional. They worked to get me the best deal possible and the process was entirely no pressure and I left with exactly what I wanted. I would highly recommend City VW of Chicago.

When looking for a new vehicle contact Rocky! He is the man for all your car needs. He’s very good at his job and he makes sure you leave the dealership satisfied with your purchase and with a great deal. Wether you’re in the market for a new or used vehicle he will help find exactly what you’re shopping for. Recommend 10/10

This car is a great looking car and has a great warranty. I was very impressed with all the features. The interior is extremely SEXY!!!

The most amazing experience. John pays such attention to detail. He is the most wonderful person to work with The service is exemplary because of him! I Cant not rave about his service high enough.

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

Adam and Jorge and Jonathan helped with our 2 cars bought today thank you guys

I have an excellent experience with the staff, and strongly recommend this dealership. Noonya was my sales person, and she did a great job. I'm satisfied with the new car.

My husband and I leased a beautiful Accord at McGrath Honda in St Charles and had an excellent experience. Our sales person, Jordan Shoufer was extremely efficient and helped us through the whole process. I would gladly recommend this dealer and especially Jordan to anyone.

This Jetta is very smooth, interior luxurious, amenities are a great treat! It has a very smooth line and simple in design. I know I will very happy driving this car and I feel well protected due to its sturdy and body.