Used Volkswagen Jetta for sale near Forney, TX

Great customer service from Shelly. Took the time to explain my problem and had a service tech speak to me as well.

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

Excellent customer service by Bryan Cabrera in the Service Department. Dealership was being remodeled but every attempt was made to make guests and customers comfortable.

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

The 2023 Jetta S and Jetta Sport are just about the best value you can find in a new car these days. Sure, you can buy a Hyundai or a Kia for a little less, but the Jetta is so much more car. I know from experience. I test drove the 2023 Kia Forte, Hyundai Elantra, Honda Civic, and Toyota Corolla. And the Jetta stood out with a level of quality that those other cars just didn't seem to have. If you need the latest technology, and a huge touchscreen, buy one of those other cars. The Jetta has a smaller screen. But I like that the Jetta still have knobs and buttons for the A/C and basic radio controls. The Jetta is also offered without driver assist features if you want to save some money. I bought my 2023 Jetta Sport without lane keep assist and all those extra features I don't like, because I pay attention when I drive. This knocked off a nice bit of money. After driving all those new cars, the Jetta had room where I needed it, comfort, and a level of quality I just didn't feel in the other cars, so I bought it. And I am very happy with my purchase.

Nicholas helped us in the purchase of our car. He was friendly, knowledgeable and very approachable. He made the purchasing process seamless. The staff never rushed us and were friendly even though we were there until after hours.

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.

Mike White provided exceptional service. Truly enjoyed working with him. Great start to a New Year.

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

I have owned 2 VW Jetta's both FANTASTIC dependable automobiles. The 2021 Jetta is such a pleasure to drive with its roomy interior and superb handling. It's fabulous gas milage of 40 highway/ 30 mpg city driving, the 1.4 L Turbo charged engine makes it a peppy car. The lane change assist on the side mirrors is quite a plus. It's a beautiful automobile inside and out. The full color touch screen has Blue tooth, Android Auto, Apple Car Play even a USB port. Has a great back-up camera, anti-lock brakes, multi-control steering wheel, keyless entry just to name a few of the cars features. What more could you want in a car? I have NEVER had a issue with either of my Jetta's. You will look forward to driving this automobile. Factory warranty because its such a well built automobile. It was very affordable for such a great car with features normally found on much more expensive automobiles.

Over at preowned at trophy Nissan Mesquite I had the pleasure talking to Shelby perfect 10 helpful gorgeous and you can only get 12 stars out of 10. She fixed me up with a part. I never got with my car free so thank you Shelby. I wish I could spend more time with you cause you were a joy. Keep up the good work. You made me very happy so I hope when they read this, it lets them know how good you are. Thank you again so much, Shelby.

Excellent car buying experience. They had what i wanted and got me a deal on a 2016 mustang gt. I love mustangs. This is my fourth one.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

At this service dept.it is always nice,they are very nice and kind take care of you on a timely basic,I do appreciate them so much.

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

This vehicle met the needs we were looking for. Drives well has sport mode for when I’m in a nascar driver mood! All around pretty good vehicle.

Two experiences selling a car here in the last few years and got a quick, VERY fair price for our used cars. Ask for Zevar. He is super fast, professional and personable. You won’t regret it.

I am very happy with my purchase! Hard to find a sedan with a manual transmission that still has all the bells and whistles these days.

Positive experience buying a car for my son. Our seller was sellers so attentive and Professional. Plus, I spoke with him in Spanish.

Well I am blown away! The owner personally reached out to me about what I was looking for and wanted. Expressed his excitement and willingness to help me find what I want and need. I have stopped looking elsewhere and will with out a doubt complete my purchase with them. Very friendly and willing to go the distance to obtain my business and make me feel welcomed and relaxed. Thank you Ivan for your personal care and attention to me as a person first!

This car is great value for the price smooth ride heated seats it's low mileage very nice car I'm extremely happy with this choice and the extra options

Cilo my salesman spent 3 hours with me to make sure the whole car buying process is understood. Car fax said a previous Dmg and he showed me the exact repairs they did. I am happy and they were very transparent on everything. I buy a car every 5or 6 years and I will be at central in the further

I found the vehicle I wanted online, sent a text after hours on a Sunday and received a reply immediately the next morning. I made an appointment for the following day at 10am. I fell in love with the vehicle It was a no hassle experience, salesman did all the paperwork and all I did was go in and signed the papers and drove off with my vehicle.

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

I love to that this app have everything your looking for all in one spot

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.