Used 2021 Volkswagen Passat for sale near Lansing, MI

WOW, I was pleasantly surprised by the outstanding customer service I received from this dealership. I had initially thought it was a big-name dealership that would pressure me into getting a co-signer or putting down a large down payment. However, I was pleasantly surprised by the friendly and helpful staff, especially Lori and John. Lori went above and beyond to help me buy the car I was eyeing with a not so high down payment. I truly appreciate the effort and dedication they put into making my purchase a smooth and hassle-free experience. No co-signer was required, and the down payment was manageable.

The Passat is a solid sedan and very reliable. I like the way it drives and feels on the road. The interior is very good size with more backseat and trunk room by far. The R Line is the best

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

I love my Passat SE. My only complaint: being 6'1" I find it somewhat difficult to get in and out of the car. It sits too low. But once in the car it's most comfortable and a pleasure to drive. The driving assists and adaptive curse are marvelous. I think it's one of the nicest looking cars I've ever owned.

Excellent experience, excellent salesperson. Ace is very professional, knowledgeable, friendly, knows and understands what we want. This is our second vehicle that we purchased from Ace. He aces it every time. I wouldn?t purchase another vehicle from anyone else! Ace is excellent!

This is my 6th or 7th VW Passat - I have lost count but this car continues to go and has never let me down - I wouldn't think of purchasing a different make

It was on Saturday Memorial weekend. I spoke with Bob, who was very kind. I dropped my car off that evening. My car was seen in a timely manner, considering the holiday. I was contacted with the problem by Sue, on Tuesday, who was extremely knowledgeable and helpful. Thank you Sue!! The car was repaired the very next day. All is running smoothly. Thank you Colonial Ford of Marlborough.

Another Autonation Ford quoted $10k for repairs. Autonation Ford in Burleson did the same job and several other repairs for $3.7k. Big difference and great communication. Thanks to Courtney.

James Woost at North Coast Automall West had very great customer service and outgoing. He was very patient in helping me find my first car. I was very satisfied with the selection of cars and would recommend him.

Edgar was very easy to deal with & went out of his way to way to help. His reply to my email about the car was incredibly fast and helpful. I love my car!!!!!!

Excellent service counter (Angle) and good service. Plan on using this facility for future car service such as oil changes, general services and need repairs.

As always my experience at Gunther Volvo was outstanding. I received nothing but professional, friendly and efficient service from the staff. I especially want to shout out a high note of appreciation for Dominic Espada!!! You are awesome. Thank you for your compassion, thoughtfulness, care, honesty and clarity. Thank you Gunther Volvo for your amazing staff and professional work and most reliable service. I also thank you for the beautiful setting you provide while I wait for my car to be serviced. Someone is always stopping by to see if I'm comfortable and to make me some coffee if I'm not sure how to use the machine! Thanks so much!

AutoNation ford is the absolute best. An amazing service staff that are most courteous and kept me in the loop of progress

Ted was very helpful with helping me buy my new car, the service was great and everyone was very friendly!

Very informative and friendly. The staff helped show different options as far as the vehicle and financing.

Responsiveness to questions and concerns was unusually good. Whatever I expected to be done was done better than I expected. They brought the car to my door from Atlanta to northern South Carolina using a dedicated driver and another in a follow car. Both drivers were a very pleasant surprise. The person who drove my new car was a well dressed, well spoken, mature woman. The follow car driver was an older man equally competent and very pleasant to work with on the delivery and final paperwork. Similarly, the crew in the showtoom who I never got to meet, followed up quickly and attentively in every challenge. Great experience.

Angelo was a great listener, patient and worked for me as his customer getting me a fantastic deal. He went above and beyond to help me every step of the way.

I came to Carmax looking for to test drive a Nissan Leaf I saw on cars.com. Actually, I tried another dealership first for the same type of car, but that dealer was closed on Sunday. CarMax is open seven days a week. That’s a plus if you, like me, have weekends off. I was able to get my credit pre-approved in just minutes. It turned out the Leaf wasn’t the car for me, but it’s neighbor, a Mercedes B Class was my glass slipper. Once I had decided which car I was buying, the process was really quick and easy. The representative asked a lot of probing questions to help confirm that I had researched the car I was buying (an all electric vehicle), which made me feel like he cared that I got the right car for me. It was a good experience and I’m very happy with my car.

They made everything so easy. Got the car I never knew I wanted and I love it. Don't plan on taking it in any time soon but I know where I'll be going when I do.

Great selection of vehicles sales people were very helpful with no pressure sales tactics also had great service after the sale

I didn't buy anything from them but they were very fast in a response

i trusted kayle the manger,and he put ne with Hsl Parks,i was in good hands they helped me get the truck i wanted thank you for your honesty they i own 2 cars from the customer for life.

Excellent experience with Pacific VW, from the first meet and greet with a friendly handshake to the test-drive of several cars, price negotiation, financial transaction, and to final key handover. I particularly appreciate the help of Chris Estrada, George, and Byron for the smooth and easy sales process. I would highly recommend Pacific VW for their professionalism and attention to their clients.