Used Volkswagen Passat for sale near Oak Point, TX

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

The Passat is a solid sedan and very reliable. I like the way it drives and feels on the road. The interior is very good size with more backseat and trunk room by far. The R Line is the best

I appreciate Daniel for his customer-oriented approach to sales. No pressure. Asked and noted what I was looking for. Did not try to talk me into something else. Took the time to listen!!

Great value for your money. Surpassed toyota canary for price and value. Only downside small 6.5 screen other than that the gas mileage is through the roof.

Trinity made our buying experience quick, smooth, and stress-free. His customer service was outstanding, and he worked hard to secure a great deal for us. After visiting several dealerships, the exceptional level of service at Hendrick truly set them apart and made our decision easy. Thank you, Trinity, for all your help and for following up to ensure everything was taken care of.

I bought a 2014 VW Passat SE in 2014 Brand New. I have done all the recommended maintenance on the car since I bought it and I have never had it break on me. I just hit 100k last month. I was driving down the highway a few weeks ago and I hit what appeared to be a piece of concrete or asphalt in the road. It made a loud thud under my car and I immediately lost power and the car turned off. I had it towed to the dealership. Whatever I hit took out my fuel pump that is inside the gas tank. They charged me $2100 to fix it. So I can tell you first hand these cars are reliable if you do all the maintenance like you are supposed to. But when they do Break, they cost way more than they should to fix them!

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.

Our 2022 VW Passat Limited Edition is proving to be a fine family car. It is comfortable, fuel efficient and has lots of safety technology. We are so glad we bought one.

I love my Passat SE. My only complaint: being 6'1" I find it somewhat difficult to get in and out of the car. It sits too low. But once in the car it's most comfortable and a pleasure to drive. The driving assists and adaptive curse are marvelous. I think it's one of the nicest looking cars I've ever owned.

Bob Rovnack provided a very positive experience for my Daughter Meredith and me. Buying her first car should be exciting and Bob made the buying process meet our expectations. We will do business with them again.

Tommy was super helpful! Gave a lot of info and got into a reliable Civic

Bought a 2016 CPO with about 65k miles. (Never had to use the warranty). 1.8 L turbo engine has surprising low end torque and lots of highway passing HP. GREAT MPG! Lots of leg room for all passengers. A really great road trip car. Lost it in a crash @ 110k :(

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

This is my 6th or 7th VW Passat - I have lost count but this car continues to go and has never let me down - I wouldn't think of purchasing a different make

Bo was super informative on our car purchase! There was a issue with the air conditioner fan and he made sure to get that taken care of before we left the lot! He went over all the paperwork and handled our tags, inspection and all the other small hassles when buying a car! The price was excellent for the car and it was clean and well maintained. He offered a free CARFAX as well! I highly recommend Shock Motors to anyone on the market!

Very comfortable drive, leg room for 4 big adults, lots of tech features to assist driving. Also fuel economy close to 40 mpg, and visibility is very helpful when highway is packed

Was at the dealership to buy a 2018 Mitsubishi Eclipse Cross for my daughter. Though the sale didn’t go through, the professional and friendly attitude of the staff were quite commendable. Good location too, in Dallas.

We drove over 100 miles to get to Carricks becaus they were on of a few dealers which had the one year, make and model that I was seeking. The car was just as advertised, clean and ready to drive. Thanks James Taylor for great service.

This was one of my favorite cars I test drove, but also one of the base models. It has a huge trunk and tons of room for a car seat or 2. Gets an average of 38-40mpg which is awesome for my driving to and from work.

Positive experience buying a car for my son. Our seller was sellers so attentive and Professional. Plus, I spoke with him in Spanish.

To all the "whiners" out there (detailing mechanical issues) "after" 100,000 miles. You don't let ANY brand of car go without "scheduled maintenance at or around 90-100,000 miles. Look at your maintenance book that came with the car. (ALL) cars have an expensive scheduled maintenance plan. If you buy a new 2024 its gonna have a $100-300 inspection and a mechanic bill of $150-175/Hr labor before parts. Some of you sound like you're suppose to be able to buy a perfect car that will never need maintenance. Really??? sheeesh. Buy an extended warranty and a new(er) car. You're the worst kind of driver to review any car. This brand is often nicknamed the "million mile" car bc it can go that far with "scheduled maintenance" of the engine wear items and oil changes. Can your Honda or Hydaui go that far??? I challenge you as a 4 VW car owner from the 2006-2014 to beat this brand of engine on highway mpg and engine longevity. Go do your homework and stop whining. My 2006 VW diesel still going at 325,000 and my 2014 Passat Tdi still going at 147,000 with the engine pistons and rings just getting seated at 90000-100,000 miles. You don't know what that means but as a diesel tech I can tell you it means it just getting its first break in period on its longevity of the engine parts. Farfenugen baby. Go VW!!!

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

After over 78000 miles, nothing but regular maintenance. Trip from Atlanta to Ohio, 40 mpg. In town mileage 31-32 mpg. Had a 2014 and it was a great car as well. Paid $16,999 on sale in 2017 on Passat S. Best car in 55 years of driving.

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

The best car I have ever owned! Not kidding! Very excellent reliability and low cost maintenance. Great mileage. I plan on running it for at least 200,000 miles.

Very helpful with pre visit questions and did a good job showing his car with respect to performance , condition, and accessories.

My 2016 Passat SE was purchased new and has not let us down. Our only expenses have been oil changes, replacing a battery and a set of tires due to age. Very good value & driver, a shame VW stopped its production.

I had been looking for months for a 2088 Lincoln Navigator. Auto Place had the one i was looking for. Chocolate White, fully loaded and under 100k miles. Mark took it home so I could come to his home on Sunday morning to see it. Mark is very professional and we made a deal in his own driveway on a handshake. picked the car up Saturday and we love it.

Reliable, 50 MPG. Difficult to beat the MPG and comfort. I have owned Mercedes, and Lexus. For the money, comfort, size and MPG, the TDI Passat does not have a rival

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

I am surprise after 51,596 and the heating core needs replacing? This does not seem normal, my nissian was over 180,000 miles before something happen to the heat. There has been a problem with this car from the beginning. When it was brand new (which I bought it with 16 miles?? brand new out of the show room) I had some problem with the air summer of 2016. The sales man told me to cut it Off and turn it back on. And it has been working but occasional I had to make that adjustment. I am not sure if this had anything to do with the heater coil. I talked to the service advisor and he had seen several core replacement. I was wondering if there was a RECALL. Please let me know as soon as possible. Thank you

Dear Clay Cooley Volkswagen of Richardson, Thank you for your excellent service that I received on Saturday July 13, 2024. The professionalism and attentiveness shown during my car service was truly remarkable. I wanted to express my sincerest gratitude for “DJ”, his knowledge, professionalism, and politeness made the service smooth and stress-free. “DJ” exceeded my expectations, and I’m grateful for his exceptional service. Gerald Whitfield Rowlett, Texas

Trinity was very helpful and super nice. This is second time I go with him and he made the whole process very easy for me. Very happy w my ID4 and the Taos I got for my daughter.

Bought it brand new. Overall not bad but has some flaws in ergonomics. Cheap plastic that doesnt stay in place. Had to glue gas tank door plate to prevent it from coming off. Little bit underpowered for a turbo. Windows control in weird place, never can get the right bottom without looking. Transmission always shifts like it cant pick the gear it wants to be in. May upshift and downshift at the same time which feels like you get kicked in the rear.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!