Used Volkswagen cars for sale near Lyons, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I like the interior of the car it has a nice finish, the outside is very nice. I think this is a very compatible car for anyone !

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Thanks, Kristen, for making my car buying experience enjoyable! You were extremely helpful, knowledgeable and patient. My overall experience was satisfying from beginning to end.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

I love going to the Autobarn Volkswagen of Countryside! I have purchased 2 cars from Adrian, but the entire team is so fantastic to work with. The service department is very kind and thoughtful, as well as prompt. They will also give you a ride anywhere that you need to go if you are waiting for an extended period of time. If you are looking to purchase a car or just want a great place to get your car serviced, I would highly recommend Autobarn Volkswagen of Countryside!

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

Great service. Excellent seller Jorge Rodriguez helped us with all our needs. He's a great representative! They offer a nice discount and a great APR for the loan in our truck.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Really don’t like going through this process but this dealership made it so easy. Very happy!

Matt at Ganley Volkswagen was wonderful to work with and we negotiated our lease in a very efficient matter. We are a repeat customer and will keep coming back!

Great experience, Patrycja (our sales associate) was great. We purchased a 2023 Tesla model Y

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

VERY HAPPY with the car except for the embarrassing horn LOL and the fact that the car is smarter than I am technologically speaking. I'm learning new options all the time.

I had a great experience working with Edgar at Volkswagen. He was patient, knowledgeable, and genuinely focused on helping me find the right car rather than pushing a sale. He walked me through every step of the process, answered all my questions clearly, and made everything feel easy and stress-free. If you’re shopping for a VW, ask for Edgar — he makes the whole experience smooth, transparent, and enjoyable. Highly recommend!

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

I really liked this car, the car is easy to control, accelerates quickly when compared with others. Comfortable and plenty of space inside. I moved from a KIA sedan, and I can say that you get used to the dimensions of the car very easily and quickly. And compared to the KIA, the build quality of the car is felt, and that it is made of metal.

Went in looking for a used Honda Civic hatchback and Jessie came in helped me out. He went above and beyond for us cool guy and great car salesman. Got it done quick and went home with what I came in looking for, quick and easy thanks to that man. Everyone in there is great overall experience 10/10!!

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

Luis T. Was very kind and helpful throughout the process, he was willing to negotiate with me and my situation!! He was excellent

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Best car I’ve ever owned. I bought it used with 10k miles for $17.5k in 2018. I’ve drove for Lyft for 2 years and recently drove it from California to South Carolina. It’s has never broke down, had to replace the tires a few times but nothing but basic maintenance. I’m at 112k miles and going strong. One small accident the other 2 cars were totaled mine had minor damage on the front driver side. I love my VW.

Purchased a car here, the dealership was nice all the employees were nice and helpful, "shouts" out to Moises Alvarez he made my car purchase simply with his expertise and ability to explain every question and concern I had with no hesitation, no aggressiveness or pushy salesmanship I would definitely recommend this dealership to anyone!

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Looking for a particular car (year/model) and the dealership was very helpful. I hope they find a car for me - I’d like to give them my business. They’re local and it would be convenient to service my car there.

Got it when VW had a 6-year warranty. Have had no problems. Reliable, fun to drive. Pano and 3rd row. An excellent family car and well appointed German engineering.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.

Wanted something roomy and sporty looking and found it in the Atlas! Very sleek and smooth riding. My salesperson, Hector Enriquez, at Street Volkswagen is the best! This is my 3rd car to buy from him!

I would like to thank the service dept for the team of people who solved my problem with my 2014 corolla. Josh and Daniel gave me the best service I have ever had since i owned my car . I am truly grateful. RB

Alexander and MJ were wonderful to deal with. We got a great deal and had a wonderful experience. They followed through on everything that was promised . I would highly recommend them to anyone looking to purchase a vehicle.

We wanted a Audi Q3 but all the dealers in the state had only loaded models. Being in our 70's, we weren't interested in technology, appearance, performance, or off-road add-on packages. The Tiguan SEL-R has all the features we want that a Q3 Premium Plus has. Sure, the Tiguan won't match the Q3's performance or looks. but it is close enough. And it has more interior room than a Q5.

I recently purchased a car here, and Dan made the car-buying process quick and easy. He was honest, attentive, and helpful every step of the way. I bought a highly special used car, and Dan's knowledge and guidance made me feel confident throughout the process. I'm very happy with my new car and the service I received. I would definitely recommend Dan and this dealership to anyone in the market for a vehicle.

the car met al my needs...love the 3rd row seating....Rodo was fantastic work with as well and made the entire transaction super easy. highly recommend!