Used Volkswagen cars for sale near Pavilion, NY

I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Karen and DJ helped my husband and myself get into a 2017 van and it was the easiest experience we have ever had. We had been looking on and off for over a year but when our old van decided to really quit we needed something fast and they sure made the process enjoyable and easy. We can’t thank them enough, we love our new van!

Such a great overall car. 2.0 turbo, almost beat a sedan BMW in a race..LOL. Very very comfortable, They have ACTUAL HVAC, into the back 3RD row so they aren't always hot or cold. They are very quiet inside or driving around. Smooth like a Lexus. Recommend now my whole family has a ATLAS

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Stephen is always accommodating and very pleasant to deal with he has exceptional customer servicing skills and strives to thoroughly please his customers. He is a great asset to the West Herr organization and can be counted on to have consistency throughout all of his servicing efforts.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Got everything taken care of while I was there for a recall issue. Appreciate that they were able to do necessary work without having to make another appointment.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Andrew at the Alden store made buying my new car very painless. Though there were some hiccups in the process, not directly the dealers fault, Andrew made sure to keep me updated and got my car to me as soon as possible.

Best car I’ve ever owned. I bought it used with 10k miles for $17.5k in 2018. I’ve drove for Lyft for 2 years and recently drove it from California to South Carolina. It’s has never broke down, had to replace the tires a few times but nothing but basic maintenance. I’m at 112k miles and going strong. One small accident the other 2 cars were totaled mine had minor damage on the front driver side. I love my VW.

I have leased many cars in the past but this experience with Evan and Russell at Vision Hyundai of Henrietta was by far the most pleasant, stress free experience ever. Evan never put any pressure on me and came up with a deal that far outweighed even my best expectations! He is an honest, kind young man and has earned my business for life! Thank you Evan and Russell and the entire team at Vision for such exceptional service!

The BEST daily driver I own a 17’ S, and I love it. Holds all my stuff, holds 2 dogs, can put a ski box on top, and best of all, it shares a platform with the GTI. I’ve put many performance parts on and it makes this thing a blast to drive. All while getting me to 150k+ with zero major issues! (Owned for 50k)

Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked up the next day. My wife loves the new minivan.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

Very comfortable drive, leg room for 4 big adults, lots of tech features to assist driving. Also fuel economy close to 40 mpg, and visibility is very helpful when highway is packed

I have not bought from the dealer but there is a great selection and the owner of the dealership is who you deal with . I’ve looked at several cars there for my daughter . Just waiting for the right one .

I got the SE V6, which handles very well. This is not a fast car from 0-to 60 in x seconds, because it is a heavy vehicle, but once it reaches cruise speed it is very responsive with good acceleration to pass comfortably in the freeway and will not slow you down in hill country. One minor detail was the phone wireless charging, not charging properly, I just removed the rubber cover, and it works perfectly, so I guess it is too thick. The wireless infotainment requires few seconds to get properly connected, so just be patient, because once it is connected it works just fine. After backing up, the camera stays on for few seconds, after switching to drive mode, but this dissapears once it it reaches 20mph , and at the same time the doors autolock. It is a nice safety feature. Mine has the ceiling moonroof, which is very nice. It is a reliable vehicle with proper handling for it's size with plenty of cargo and passenger space.

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

I bought the 22 model in Apr of 22 and had it about a year and the ac compressor went out. It took them a couple of months to get one and when they did they found that it had metal shavings all in the lines so they had to replace everything in the circuit. They gave us a loaner car for two weeks and so far it’s been working fine. Have had a couple of software updates so far but no other issues. Have just turned 10,000 miles. The transmission is jerky so I basically drive it around in sport mode to keep it from dropping into the highway gear. Overall we like it

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

I had a wonderful experience working with Joe Hess and William Nichols at Bob Johnson Nissan. Both were very helpful and kind in helping me find the r perfect vehicle for me! I will be a repeat customer of theirs!

Volkswagen has an ongoing issue with the blender actuator in the dash for your vents. They have no idea about it yet I went to all the brand new cars on the line. They still are coming out like that. 2022 Volkswagen Taos se

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Always entertaining to drive, accommodating rear seat and trunk, costs less than the hatchback GTI. Smooth cars fast and Comfortable. Along with being more affordable and The 2021 Volkswagen Jetta GLI has the same amazing driving attributes that make the Golf GTI a smash hit, and that earned it an Editors' Choice award. Although the hatchback has a nicer interior, it's actually the sedan that's more practical, thanks to its roomier back seat and bigger trunk. Both VWs boast a potent 228-hp turbocharged four-cylinder that mates to either an engaging manual transmission or a quicker-shifting automatic. The having a bigger back seat, the Jetta GLI sedan has the same performance acumen as the Golf GTI hatchback.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

Bought it brand new. Overall not bad but has some flaws in ergonomics. Cheap plastic that doesnt stay in place. Had to glue gas tank door plate to prevent it from coming off. Little bit underpowered for a turbo. Windows control in weird place, never can get the right bottom without looking. Transmission always shifts like it cant pick the gear it wants to be in. May upshift and downshift at the same time which feels like you get kicked in the rear.

Great Dealership. Nice trucks and I always get a great deal. Honest salesman. The service department is great too! highly recommend White Horse to all my friends

Look, if you dont know about the virtues of the GTI, you really need to go drive one. This is the total package, a great combination of speed, handling and practicality. This is the mature, grown up way to inject enthusiasm into your daily commute, while still being able to show up at your In-laws place and look respectable. They'll never know that you can blow the doors off a lot of boy racers on the way there. Bottom line: If youre looking for a car that will make runs to Costco and then put a smile on your face on the back roads home, this is your best bet.

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

Hey my guy I can tell you exactly what's wrong with it and the oil pump isn't it. It's 1 or 2 problems and those are going to be either your balance shafts have worn out and seized up or you intake cam phaser has worn out. But being it's not starting anymore I'm willing to bet money it's your balance shafts. Had the same problem with my 2.0T "Red Warning Oil pressure shut engine off light"

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.