Used Volkswagen cars for sale near Thomaston, NY

I think that the current group of advisors is excellent, courteous, knowledgeable and helpful. It is a stressful job with lots of demands but never once did i feel ignored. We should remember that a bit of politeness and good attitude goes a long way.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Great ppl and dealership!! After visiting tons of other lots where no one came close to this level of helpfulness and friendliness. We bought a car from here and so happy w/ everything!!

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

My husband and I could not be happier with the service we received at VW in Fair Lawn, NJ. Right from the beginning to the end, everything went smoothly. I highly recommend them. JOSE MALDONADO was our Sales Rep. He was GREAT to work with...go see him!!! He is very personable, knowledgeable and helpful. There was absolutely NO pressure from him...he took his time with us and answered all of our questions. There is nothing worse than looking for a new car, going into a car dealership and feeling the intense pressure from the sales representative, and there was none of that. We also want to give a "Shout Out" to Tina, Don & Jason. Thank you for everything! We felt like we have know all of you before. It was hands down the best time we ever had purchasing a car. We enjoyed our conversations and laughs. We love our new Tiguan! Go see the VW Team in Fair Lawn, NJ...you won't regret it!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Miguel fue reco.endsdo por u a amiga y compre un jeta 2019 muy buen servicio de todos

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

I bought a new 2020 Honda Accord sport from them. Ron and his whole team made the process super easy. Was in and out in an hour and picked the car up later the same day. Would buy again from them.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Wonderful sales people and lots of vehicle choices, especially CPO BMW X5. Highly highly recommended.

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

Richard made our experience a wonderful one; he was patient, knowledgeable, responsive and accommodating. We couldn’t have been more pleased with our purchase or the service!

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

Lexus of Freeport has been helping me for years with their honest, reliable work often giving me loaner cars and a great car wash as well. I would only trust my car with them.

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

The sales man treated me like a person and let me drive, look or take apart what they had available. There was no pressure to buy or make the sale, they just wanted to make sure I would be happy with what ever I bought. A few hours later I drove away with a CPO car for my wife.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

We were very pleased with our experience at Honda of Tenafly. It had been 2 weeks that we were very actively looking for a pre-owned BMW X1. I saw the advertisement of Honda of Tenafly on Friday for a new entry they got matching exactly our requirements. The listing had no pictures as they had no chance to take some yet (nothing sketchy as someone could think). My first contact with them was via text and I have to admit that it was not a successful experience. I would not bother with that system and call directly the dealership. We spoke to Denise that answer all our questions and set-up an appointment for us. Arriving at the dealership we were treated by one of the salesperson, Lydia - very nice and professional. She located the car and brought it for us. The car was not even in the dealership lot yet as they just had finished inspection and were in the process of cleaning it. That stopped everything for us to see it. It was perfect! The car was a trade in with a perfect Carfax - one owner, low mileage, regular maintenance by a local BMW dealership - PERFECT! We decided to go for it! The dealer’s fees were minimum and it was a very transparent process. We didn’t have our checks on us so they allowed us to make a deposit via credit card ($5,000 max on cc per transaction), leave with the car and gave us a few days to bring back a check of the remaining amount. In overall, we are very happy with the process and we would highly recommend to deal with Lydia! She answered all of our questions and was very helpful.

Such a great overall car. 2.0 turbo, almost beat a sedan BMW in a race..LOL. Very very comfortable, They have ACTUAL HVAC, into the back 3RD row so they aren't always hot or cold. They are very quiet inside or driving around. Smooth like a Lexus. Recommend now my whole family has a ATLAS

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

I got interested in this car when I rented it for a couple of days while conducting business out of town. I discovered that it suited my auto needs 100 percent, and at such a reasonable price. I am of a certain age and I find it more of a challenge to get in and out of cars. I don't like climbing up into and sliding down out of trucks and SUV. I don't like bending the slipping into sedans and having to pull myself out of them. The Tiguan comes closest to walking into the driver's sit and walking out. As for stowage, the stowage in the rear also is at perfect mid-thigh level, minimizing bending and lifting. So comfort was of highest priority. But economy comes in a close second, and so far the MPG is great. So is the pickup; it's plenty peppy.

Mr.Jacques Dermenjian, Highly recommend to anyone who is seeking to finance/lease an Infiniti that's the guy to deal with he’s not your typical salesman very professional, not pushy let the product sale it self.

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

i was happy with the service. Everyone was friendly and helpful the first I stopped in. They acted the same way when I came back and leased the car.

My Grandmother loves her new Atlas 2.0T, its also easy to get in and out of for Her and Gramps, and great mpg with the 2.0T, and power is very plenty for a tiny engine

The Jack Daniels dealership has been extremely helpful! I explained to them my exact needs and they did exactly that! I went in on the 23rd of August and had my car by the 24th their service is amazing and very fast and very accommodating to your personal needs and wants. Personally, I sat with Scott and he was one of the most helpful people I've ever met so thank you to him and to Jack Daniel's for being an amazing dealership!

Love the size and room. Even the third row is roomy enough for 2 adults with headroom. Comfortable ride with good visibility. I’m enjoying the Atlas SE with v6 and 4 motion

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

Meets all my needs. Plenty of room. Very nice ride for long distance. My wife and kids love them. I highly recommend it to you and your family.

I leased a 2021 Hynudai Sonata SEL with Frances Estrada and she was a phenomenal help. She made my client experience with City World Hyundai a 10/10, she was professional, helpful, patient, and highly knowledgeable on the vehicles and its features, I recommend her for ALL sales, she definitely made me feel comfortable with the decision I made.

It’s a great car for a family. I have 2 toddlers, and the extra room is awesome. I love this care more than my 2020 Kia Sorento by far.