Used Volvo V60 Cross Country for sale near Hackensack, NJ

I have had a great experience here. The Sales team was extremely patient and did not push us to make a purchase. They made us feel welcome and comfortable. Service is great as well. They always accommodate our requests and respond with an option that is convenient to us. Premm was great. He spoke with me and understood our concerns and provided immediate assistance in making sure that the issues with the car were handled and addressed right away.

Benjamin went above and beyond for my long distance purchase from southern New England. He accommodated all my requests by completely inspecting the car and providing additional pictures down to microscopic details. When we arrived we were pleasantly pleased with the accuracy and description of the vehicle which met our expectations. I highly recommend Benjamin for ease of transaction and the dealership for a pleasant experience for our used car purchase.

My experience with purchasing a car at Nielsen Ford in Morristown was excellent! After seeing an advertisement on Facebook for a 2024 Ford Edge Titanium SUV, I stopped by the dealership and Orhun Varol was the salesman who helped me. From the Test Drive to the negotiating selling my current car to Nielsen Ford, Mr. Varol kept things going smoothly. He took the time to answer all my questions. I drove out of the dealership a few hours later in my new car, thanks to my excellent salesman Ohrun Varol. A+++

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

At a different Volvo dealership, my car was sitting waiting for service from the 13th. Prestige Volvo kept giving me extended wait times despite me calling to get a rough lead time before getting my car towed there. On the 29th I ran out of patience. Smythe and a few other Volvo dealerships have told me that they can see it on the same day or next if I get it towed there. I've had a good experience at Smythe with my old 99 S80, so I chose them. My car was seen the same day. The difference in service was night and day. I received a digital sign off on the work to be done, along with a video of things to look out for. I couldn't believe it. Meanwhile, I would probably still be waiting around for my car to be seen at the other dealership. I don't know what their issue was, and it no longer matters. I won't be back there ever. Thanks to everyone at Smythe!

As a long-time customer, I've seen this entity improve substantially under it's relatively new management. My most recent service visit (scheduled annual maintenance) was particularly gratifying. Antonio has handled me in the past, and he made me feel as if he knew me personally, even though it's been a year since we last interacted. He is thoroughly professional, and he is an excellent ambassador for a company that delivers on the promise of superb service, which one hopes for when paying for Volvo - I was well taken care of - and it's highly appreciated - especially during these stressful times. We're currently living upstate, but I preferred to take care of this in Manhattan, instead of establishing a new relationship with an upstate dealer, and I am glad I did so.

They were excellent with scheduling transportation and their work was awesome. I would go back every time I recommend them.

I recently had my Polestar 2 repaired at Prestige. Jay, who heads up the garage, was responsive, professional and straight about what needed to be done. His estimates of cost and time were accurate, and he went out of his way to get the car to/from the garage easy for me. It was truly appreciated. If I am ever unfortunate enough to need repairs again, I will not hesitate to return. THANK YOU!

I have been going to Prestige Volvo since the late 80’s. They have been so helpful to me. They answer all of my questions without making me feel like I am “old” and unaware of issues….they explain everything…they help me to organize anything that needs to be done first….iI am so glad that i am connected to Prestige….

Ryan Entwistle was great very happy with our transaction and the effectiveness of his process. Thank you!

Great experience with Ron Landstrom - fourth Volvo purchased with him and at Prestige Volvo. Ron is dedicated to his clients. Very knowledgeable and professional We wouldn’t go anywhere else