Used Volvo XC60 B5 AWD Plus for sale near Hackensack, NJ

I called the service department as soon as my engine light went on. My Service Manager Frank Russo told me to bring it right in. Thankfully I did as one of the cylinders in my engine blew. I had my Jeep returned within 48hrs.

Smooth comfortable ride, good acceleration and numerous safety features give me confidence that I made the right choice and will enjoy my car for years to come.

I never thought i would be writing a positive review about a car dealership after being burned in the past, however my experience here at glen cove volvo has been nothing short of great. Jehovani is a great worker who doesnt try to scam or bs customers with any shady antics. I appreciate his honesty and service towards my sale. Although, i did buy an Acura from a volvo dealer, im pretty confident in my purchase and the smooth transaction from the dealer reassured me even more.

I have had a great experience here. The Sales team was extremely patient and did not push us to make a purchase. They made us feel welcome and comfortable. Service is great as well. They always accommodate our requests and respond with an option that is convenient to us. Premm was great. He spoke with me and understood our concerns and provided immediate assistance in making sure that the issues with the car were handled and addressed right away.

I have driven Volvos for a very long time. My 2002 V70XC was my absolute favorite. I just donated it. My first impression was the dealer and I went with one closest to my home. My big mistake. THE CAR - for an SUV the seats sit very low and are not very adjustable. The gear shift functionality is very difficult to get used to - and all the alarms. Being a mechanical engineer, I liked, no, loved the older Volvos for their functionality and interior space. The XC60 has very little cargo space. There are too many bells and whistles you need to QR scan the visor for the manual! The mpg are pitiful - I am getting maybe 15 mpg, with little pick up- the 4 liter engine is not as good as the predecessors. I was worried about the no "cold weather package" - all volvos anywhere have the same battery and the sales guy had no idea what cold cranking meant. HOWEVER, I must say when we had an ice storm and the car was a solid piece of ice the doors opened and the car started right up. BUT it did take 30 minutes + to warm up the windshield to get rid of the ice. AND my hands were so cold trying to scrape the ice off - they were too cold for the display to read my touch! The sales rep was so proud of the heated windshield wipers (?) -I prefer being able to raise the wipers during a snow storm. Here you have to put the wipers in maintenance mode and then move them out. Too many steps to get basics done (and have warm hands). I also can't stand the smudged touch screen from all the swiping and touching. Just looks dirty. BTW don't buy accessories from the dealer. I wanted rails for the top and they were asking $800 list but I could get them for $500. You can buy them from amazon or Volvo direct for $200. It's a Volvo and I have high expectations. I think it is an expensive car and I have not owned it long enough to determine value.

At a different Volvo dealership, my car was sitting waiting for service from the 13th. Prestige Volvo kept giving me extended wait times despite me calling to get a rough lead time before getting my car towed there. On the 29th I ran out of patience. Smythe and a few other Volvo dealerships have told me that they can see it on the same day or next if I get it towed there. I've had a good experience at Smythe with my old 99 S80, so I chose them. My car was seen the same day. The difference in service was night and day. I received a digital sign off on the work to be done, along with a video of things to look out for. I couldn't believe it. Meanwhile, I would probably still be waiting around for my car to be seen at the other dealership. I don't know what their issue was, and it no longer matters. I won't be back there ever. Thanks to everyone at Smythe!

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

I am extremely happy with the maintenance service and the sales department especially Mr Stacy Hopson. I have bring leasing my cars ever since 2016 and I have been very satisfied satisfied with the entire dealership.

Excellent customer service, Chioke the service advisor was top notch, attentive and very knowledgeable. Will return for service in the future.

I have been a Kundert Volvo customer for a very long time, my focus for that relationship has been customer service, both in the Sales and Service/ Maintenance areas. Specific to Service/Maintenance, they approach my issues as a team and with a level of concern that I find to be unique to their group. Thank-you

They were able to offer me a loaner vehicle as well as deliver my new car to my home. I have never been more impressed with a car dealership in all the years of ownership and leasing

got a recall notice in the mail for my 2025 Volvo XC60 Ultra, scheduled an appointment, showed up for my appointment, I was done in Less than an Hour. That is why I purchased my Volvo at Kundert Volvo. They are dedicated in not only selling you a vehicle but making sure it is serviced in a timely, accurate manner.

Chioke was very helpful and assisted me even past closing time for the service department. He went above and beyond assisting me with my problems.