Used cars for sale near Waltham, MA

I purchased my car a few weeks ago from Imperial Ford, and I am extremely happy with both my vehicle and the service I received. The customer service was outstanding—very kind, caring, and professional. All of my questions were answered, and my concerns were addressed with patience and care. I truly appreciated the guidance I received throughout the entire process. I highly recommend Imperial Ford.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

always happy with the service and people .go over and above for the customer. Have never had a problem. there seems to be little or no customer service today except for Granite Subaru. Service department and Jamie were wonderful made me confident about driving will always be my choice. will recommend them to my friends.

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

I had a great service advisor named Tom Chase. Smart, energetic, nice personality. Came in for oil change, but Tom recommended a couple other things also. My RAV is over 10 years old and I want to get long life out of it. That's why I bring it to the experts at IRA. And I like the complimentary Uber.

Just got a new 2025 Tacoma SR5 in the blue slush color. I love my new Taco and Temecula Toyota gave me a smoking deal on lt. I looked around at some other trucks. The Jeep Gladiator was kind of nice but they are having major problems with them. The Nissan frontier is a nice looking truck, but you don’t see many on the road. There must be a reason for that. lol. Ford was not willing to deal on the F150 price. I’ve had a few Toyotas and Lexus and they run for ever with no problems.

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

Owned a 2018 Chevy Tahoe premier for about a year got it at 68k miles currently at 91k planning to keep this car forever have been keeping up with the maintenance replaced the heater hoses, magna ride struts in the front no major major issues with the Tahoe so far love it

We recently bought a car here (again) at the Chevy dealership. Our sales rep Shawn was great and made it a pleasant experience - highly recommend. Not our first car from here and definitely not the last.

Love this car. I wish there was more to the interior though, as it is pretty plain and nothing extraordinary. If they had the bigger infotainment screen for the front bench seat it would have a gotten that one. This car over all is great bang for the buck.

Great to do business with,very helpful and informative.would buy again from them when the time comes

One of the top 3 best SUVs in the market by far, only rivaled by RR and Bentley. The quality is flawless; it drives like a car but with the comfort of a luxury SUV. Best of both worlds. I have a 911 and I am shocked how fantastic is the driving experience of the Cayenne

At my most recent visit to Imperial Toyota in Milford, Ma, Curtis Jones was my service advisor. I am a senior citizen, and I stopped in without an appointment because I had an indicator light that I was worried about. Curtis was so helpful!! He was friendly, patient, supportive and able to get my problem resolved. What a relief!

Best mid size truck hands down!! Very reliable and handling is incredible. The V6 in this truck is a beast! Bullet proof!!!! Plenty of power for this truck 👍 it’s not a race car, it’s a beast of a 4X4 and has enough power to get the job done.

Mike provides great customer service knowledgeable staff and helpful. Flexible financing larger inventory thorough reconditioned.

The Honda civic is an amazing car! Honda is a reliable car that you can trust. I’m really happy with it. I’ll recommend it to anyone.

Gavin R is the best salesperson, our family just bought two cars from him, no hassle transactions with both

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Nabil is the best! I had the pleasure of buying a 2023 Traverse from him this week. The process could not have been any easier. If you’re in the market for a vehicle, he’s your guy!

I have a 2023 Tahoe after driving a Mercedes ML350. Husband wanted something bigger. While I really like my Tahoe, I do have a few complaints. The side mirror moves to a weird position inside the case every time I start the car and the preset button does not move it back, I have to reset it manually. I have had this "fixed" once only for it to start doing it again. I hate the auto stop option and am trying to train myself to push the button to turn it off whenever I get in it. The breaks squeal when stopping, I absolutely hate it! Was told since break pads used to be asbestos so they do not use them anymore and now it is metal on metal and living in a humid area makes them rust and that's what make them squeal. Was told to hard stop every so often to knock of the rust. What??? And my biggest complaint, it will not read my text messages to me without and internet plan. Why will it connect to my phone for calls, maps and music but won't read messages?? One of the biggest causes of wrecks, people trying to text while driving. Just one more way to get more money from us as if we didn't pay a fortune for the vehicle itself.

Great sales and finance teams made my car purchase fast and easy. I have bought several cars from this dealer and highly recommend them to my friends, family and co-workers.

my sixth tahoe /trade i every two years .love this vehicle/cant wait to order my 2026.not cheap but a lot of vehicle for the money comparing to others in its class

Ike was wonderful to work with! Very easy to talk to and made the process of purchasing a car super easy! I would highly recommend him to anyone looking to get a new vehicle

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Kelsey and Ahmad were a pleasure to deal with purchasing my pre-owned Ram 1500. The buying process was efficient smooth and straightforward. Follow up minor warranty work within the first 30 days was also addressed without issue free car wash after a visit is a nice touch.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

Nicholas was very pleasant and easy to deal with. He listened to what we were looking for and was very accommodating no pressure and supportive.

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

I got my first piece of action in this beast and I’m about 6’7 taking this on the highway was a blast dealership was super respectful and helpful with the purchase

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

I bought a 2019 Tacoma with 89k. So far performance is fantastic and can definitely experience the quality build. This has made me skeptical of the reviews about poor engine build and transmission problems like hunting for gears. Can't pretty much dispel the proven track record of the 2019 as one of Toyota best build of the year. As for the transmission, it is still the best performing and reliable 6 speed transmission as compared to the other brands with high failure rates. One of the reason I stick with Toyota because I once had another brand manufacturer bought new and as soon as it hit over 100k, transmission problems or some solenoid problem. As for the engine, the dealer even included a lifetime engine warranty. That just tells me, they never expect the engine to fail. the review with the engine knocking sounds like an another brand car. it just doesn't happen to a toyota.

Curtis was Unbelievable! My Landcruiser was handled and all details were fixed in a quick fashion!

I just feel awesome driving my ORP 4 Runner , so much versatility, capability, reliability and it looks cool! It’s a bit pricey but resale is usually solid.

Had the great pleasure of working with Paul Macchi to purchase my new Malibu, car wasnt checked in with the dealership, brand new arrival. brought to my attention and i purchased. good guy with common sense approach to selling and completing the deal. Thank you very much Paul

Let me start by saying I have the AT4 model with the Duramax 3.0L diesel. I had a 2024 Elevation with the 5.3L V-8 that I bought to pull my 22’ camper. While the Elevation pulled my camper fine it drank the gas like it was on a binge. And with a 26 gallon gas tank it seemed I was filling up every couple of hours. After one trip to Nova Scotia I knew something had to change. I pulled my camper out west to Yellowstone and back through Arizona. It pulled like a champ and fillups were a lot more manageable. Even driving the speed limit out west I still got four to five mpg better than with the gasser. I liked the Elevation but I love the AT4. Way nicer ride and great handling. I get 30 per gallon of diesel on the highway if I drive the speed limit but I got it to tow with. I added a Titian replacement fuel tank so I have 43 gallons instead of the 26 it came with.