2015-2016 Audi Q3 Key Issue
CARS.COM — Vehicles affected by service bulletin:
- 2015 Audi Q3
- 2016 Audi Q3
The problem: When the key is in the center of the console storage area under the climate control module, one of the following messages appears in the instrument cluster’s driver info display:
- Key not in vehicle
- Remote key not recognized
This is due to the remote key being too close to the Aerial 1 receiver for Access and Start Authorization, which is under the center console area, directly under the climate control module.
Corrective action: Dealers will perform a software update in the Keyless Control Unit to eliminate this problem.
Warranty info: This service bulletin is being done free of charge under Audi’s new-vehicle warranty.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service campaign. You can also call Audi at 888-237-2834 or NHTSA at 888-327-4236. Reference TSB No. 961503.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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