238,000-Plus Ford Explorers Recalled for Rollaway Risk
By Patrick Masterson
October 13, 2023
Share
2021 Ford Explorer Timberline | Cars.com photo by Aaron Bragman
The latest recall from Ford concerns its popular mid-size three-row SUV, the Explorer. More than 238,300 such vehicles are affected by an issue that could cause a rollaway.
The affected population are all model-year 2020-22 Explorers. The rear-axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. Such disconnection can result in a loss of drive power or a rollaway if the parking brake is not applied, increasing the risk of a crash.
To resolve the issue, dealers will replace the subframe bushing and rear-axle bolt. They will also inspect the rear-axle cover for damage near the location of the bolt hole and replace it with a new cover if damage is found. All repairs will be done for free, and Ford will begin notifying owners Nov. 6. Those with further questions in the meantime can call Ford at 866-436-7332 (Ford’s number for this recall is 23S55), the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236, or visit its website to check their vehicle identification number and learn more.
Cars.com’s Editorial department is your source for automotive news and reviews. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments.
Chief Copy Editor
Patrick Masterson
Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go.