BMW of Westlake

(4,904 reviews)
24690 Sperry Dr, Westlake, OH 44145
Visit BMW of Westlake
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 18 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (440) 499-5412 (440) 499-5412
Used (440) 499-6754 (440) 499-6754
Service (440) 809-8993 (440) 809-8993

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2003.
BMW of Westlake has been serving Northeast Ohio since 1999 and we have been an official BMW Franchise since 1986. BMW of Westlake is celebrating our 35th Anniversary in 2021 and is proud to be an automotive leader in our community. Since opening our doors BMW of Westlake has maintained a solid commitment to you our customers offering the widest selection of BMW vehicles and ease of purchase. Whether you are in the market to purchase a new BMW a Certified Pre-Owned BMW or if you need financing options we'll help you find the perfect BMW for you! Please feel free to contact us at 440- 499-6754 if you have any questions.
BMW of Westlake maintains a solid commitment to you our customers.

Photos & Videos

Service center

Phone number (440) 809-8993

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
See all service & repair info

Meet our employees

Mike Niedzwiecki headshot
Mike Niedzwiecki
Business Manager
(827 reviews) certified badge
Kelly Cavanagh headshot
Kelly Cavanagh
BMW Client Advisor
(170 reviews) certified badge
Brittaney Quick headshot
Brittaney Quick
Service Location Manager
(761 reviews) certified badge
Cory McConville headshot
Cory McConville
Service Advisor
(500 reviews) certified badge
John Cordell headshot
John Cordell
Service Director
(317 reviews) certified badge
Andrew Shaw headshot
Andrew Shaw
BMW Service Advisor
(263 reviews) certified badge
Mathew Povroznik headshot
Mathew Povroznik
BMW Service Advisor
(258 reviews) certified badge
Jared Jeschelnig headshot
Jared Jeschelnig
BMW Sales Manager
(152 reviews) certified badge
Ken Delk headshot
Ken Delk
Senior Client Advisor
(413 reviews)
John Caruso headshot
John Caruso
Client Advisor
(377 reviews)
Dirk Steffen headshot
Dirk Steffen
BMW Genius
(235 reviews)
John Redden headshot
John Redden
BMW Client Advisor
(136 reviews)
Ian Filo headshot
Ian Filo
BMW Product Genius
(134 reviews)
Mike Delczeg headshot
Mike Delczeg
BMW Product Genius
(36 reviews)
Tom Tunnell headshot
Tom Tunnell
Parts Manager
(35 reviews)
Don Cepek headshot
Don Cepek
Parts Advisor
(34 reviews)
Chris Czaplenski headshot
Chris Czaplenski
Parts Manager
(18 reviews)
Adam Moon headshot
Adam Moon
General Manager
(222 reviews)
Jimmy Laumer headshot
Jimmy Laumer
BMW Client Advisor
(142 reviews)
Tony Hildebrandt headshot
Tony Hildebrandt
Client Advisor
(22 reviews)
Jerry Mancini headshot
Jerry Mancini
Client Advisor
(386 reviews)
Robert Strecker headshot
Robert Strecker
New Car Manager
(271 reviews)
Nez Faraj headshot
Nez Faraj
BMW Client Advisor
(224 reviews)
Jeff Hughes headshot
Jeff Hughes
Marketing
(143 reviews)
Cameron LaPorte headshot
Cameron LaPorte
Parts
(24 reviews)

Reviews

(4,904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Westlake from DealerRater.

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I love this dealership and Cory is the best l love him

September 15, 2025
By Brandi Roby on DealerRater

Verified Customer

I love this dealership and Cory is the best l love him Cory is very professional and helpful - everyone is polite and professional there

I love this dealership and Cory is the best l love him

September 15, 2025
By Brandi Roby on DealerRater

Verified Customer

I love this dealership and Cory is the best l love him Cory is very professional and helpful - everyone is polite and professional there

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They always help me out and fix my car, right Matt at

September 15, 2025
By CHICO540i on DealerRater

Verified Customer

They always help me out and fix my car, right Matt at service always helps me make the right choices

They always help me out and fix my car, right Matt at

September 15, 2025
By CHICO540i on DealerRater

Verified Customer

They always help me out and fix my car, right Matt at service always helps me make the right choices

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
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Absolute trash.

September 15, 2025
By Chad Gerzeny on DealerRater

Verified Customer

Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID THEM!

Absolute trash.

September 15, 2025
By Chad Gerzeny on DealerRater

Verified Customer

Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID THEM!

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
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Prompt and courteous service!

September 15, 2025
By TINA.MAMALLIS on DealerRater

Verified Customer

Prompt and courteous service! Kept in touch with me throughout my service experience. Very pleased!

Prompt and courteous service!

September 15, 2025
By TINA.MAMALLIS on DealerRater

Verified Customer

Prompt and courteous service! Kept in touch with me throughout my service experience. Very pleased!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
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Always a great experience with Brittany at BMW of

September 14, 2025
By FPALMERJR on DealerRater

Verified Customer

Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them.

Always a great experience with Brittany at BMW of

September 14, 2025
By FPALMERJR on DealerRater

Verified Customer

Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them.

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Fred, we are so happy to read such a great review about BMW of Westlake!

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Nez was easy to work with, helpful and responsive.

September 13, 2025
By RV14 on DealerRater

Verified Customer

Nez was easy to work with, helpful and responsive. He was professional and focused on my needs.

Nez was easy to work with, helpful and responsive.

September 13, 2025
By RV14 on DealerRater

Verified Customer

Nez was easy to work with, helpful and responsive. He was professional and focused on my needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback!

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Ken Delk made us feel very relaxed.

September 12, 2025
By Tstudioglass on DealerRater

Ken Delk made us feel very relaxed. The whole process was a very pleasant experience.

Ken Delk made us feel very relaxed.

September 12, 2025
By Tstudioglass on DealerRater

Ken Delk made us feel very relaxed. The whole process was a very pleasant experience.

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

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Service at BMW Westlake is completed professionally and

September 12, 2025
By ANDREW.SCOTT.MARTIN on DealerRater

Verified Customer

Service at BMW Westlake is completed professionally and in a timely manner. Online payment is fast and easy.

Service at BMW Westlake is completed professionally and

September 12, 2025
By ANDREW.SCOTT.MARTIN on DealerRater

Verified Customer

Service at BMW Westlake is completed professionally and in a timely manner. Online payment is fast and easy.

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Andrew, thank you; we appreciate your feedback!

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Brittaney was amazing.

September 12, 2025
By Sasha Klim on DealerRater

Verified Customer

Brittaney was amazing. Truly. Her professionalism and transparency made this the most enjoyable dealership experience I’ve ever had. She solely has won my business over any other BMW dealer. Whatever she gets paid, increase it.

Brittaney was amazing.

September 12, 2025
By Sasha Klim on DealerRater

Verified Customer

Brittaney was amazing. Truly. Her professionalism and transparency made this the most enjoyable dealership experience I’ve ever had. She solely has won my business over any other BMW dealer. Whatever she gets paid, increase it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Sasha, we are so pleased you enjoyed your visit to BMW of Westlake!

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The service and hospitality was amazing.

September 12, 2025
By mpwillock on DealerRater

Verified Customer

The service and hospitality was amazing. I would recommend it for anyone looking for a new vehicle or BMW.

The service and hospitality was amazing.

September 12, 2025
By mpwillock on DealerRater

Verified Customer

The service and hospitality was amazing. I would recommend it for anyone looking for a new vehicle or BMW.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

Dealer response

We are very happy to have provided you with such a positive experience!

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