Reviews
Would give zero if I could.
Would give zero if I could. During an oil service, they scratched my car (not a small spot). Well they tell me to bring back in and they will repair it. Absolutely the worst mistake I made. Not only does it not match my car it’s not smooth and has bubbles in the paint. The GM Matt refuses to call me back, the service manager will not call me back either. I have reached out to the owners Jason and Kelby Locke.
Would give zero if I could.
Would give zero if I could. During an oil service, they scratched my car (not a small spot). Well they tell me to bring back in and they will repair it. Absolutely the worst mistake I made. Not only does it not match my car it’s not smooth and has bubbles in the paint. The GM Matt refuses to call me back, the service manager will not call me back either. I have reached out to the owners Jason and Kelby Locke.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We had a very good experience from the moment we stepped
We had a very good experience from the moment we stepped on the lot to the moment we left. We were buying a less expensive used car and were treated the same as if we were buying a top of the line new model. That had not been our experience at other dealers. We appreciate Appletree Hondas professionalism and courtesy.
We had a very good experience from the moment we stepped
We had a very good experience from the moment we stepped on the lot to the moment we left. We were buying a less expensive used car and were treated the same as if we were buying a top of the line new model. That had not been our experience at other dealers. We appreciate Appletree Hondas professionalism and courtesy.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Apple Tree Honda, from start to finish. We strive to treat all our customers with the same level of professionalism and courtesy, regardless of the vehicle they are purchasing. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400
We just purchased a 2025 pilot from Apple Tree.
We just purchased a 2025 pilot from Apple Tree. Our salesperson was Matt. He is a newer salesperson and he was very personable and listened to all our needs in a vehicle. The transaction was smooth and we drove home that night with a new ride. The new car manager gave us a discount to sweeten the deal. Ask for Matt if you go there, he’ll treat you right. Ray and Colleen, Weaverville
We just purchased a 2025 pilot from Apple Tree.
We just purchased a 2025 pilot from Apple Tree. Our salesperson was Matt. He is a newer salesperson and he was very personable and listened to all our needs in a vehicle. The transaction was smooth and we drove home that night with a new ride. The new car manager gave us a discount to sweeten the deal. Ask for Matt if you go there, he’ll treat you right. Ray and Colleen, Weaverville
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience at Apple Tree with Bob!
We had a great experience at Apple Tree with Bob! He answered all of our questions and was very knowledgeable. We appreciated that we did not encounter any pushy sales people like we encountered at other dealerships in the area. The Honda Pilot we were looking at had a scratch that we weren’t happy with - Bob wasn’t either so he got it fixed asap. Highly recommend!
We had a great experience at Apple Tree with Bob!
We had a great experience at Apple Tree with Bob! He answered all of our questions and was very knowledgeable. We appreciated that we did not encounter any pushy sales people like we encountered at other dealerships in the area. The Honda Pilot we were looking at had a scratch that we weren’t happy with - Bob wasn’t either so he got it fixed asap. Highly recommend!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Caroline! I'm delighted to hear you had a great experience at Apple Tree Honda with Bob. It’s wonderful that he could assist you with your questions and ensure your Honda Pilot was in top condition. I appreciate your recommendation, and we look forward to seeing you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400
We were so please with the help we received from Bob when
We were so please with the help we received from Bob when searching for and purchasing our Honda Pilot. He answered all of our questions and was very knowledgeable. Highly recommend!
We were so please with the help we received from Bob when
We were so please with the help we received from Bob when searching for and purchasing our Honda Pilot. He answered all of our questions and was very knowledgeable. Highly recommend!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No inspection done on used Volvo I bought.
No inspection done on used Volvo I bought. The computer was dead. After we got a new one, over 100 codes popped up. Had to do an $11,000 repair on engine. Very fortunate that Volvo covered it. But apple tree DID NOT inspect this car in any way, shape or form. Crooks. A/C did not even work. Could not tell because it was winter time.
No inspection done on used Volvo I bought.
No inspection done on used Volvo I bought. The computer was dead. After we got a new one, over 100 codes popped up. Had to do an $11,000 repair on engine. Very fortunate that Volvo covered it. But apple tree DID NOT inspect this car in any way, shape or form. Crooks. A/C did not even work. Could not tell because it was winter time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
terrible service at apple tree, deceitful and dishonest,
terrible service at apple tree, deceitful and dishonest, avoid this place or you will regret it
terrible service at apple tree, deceitful and dishonest,
terrible service at apple tree, deceitful and dishonest, avoid this place or you will regret it
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your concerns. I understand how important it is to have a positive experience at Apple Tree Honda. Your feedback is valuable, and I would appreciate the opportunity to discuss your experience further. Please feel free to reach out to me directly so I can address your concerns. Sincerely, Richard Lupo Service Manager 828-684-4400
Thank you Bod Davis for helping me get a Honda passport.
Thank you Bod Davis for helping me get a Honda passport. He went above and beyond and I am very pleased with my purchase!!
Thank you Bod Davis for helping me get a Honda passport.
Thank you Bod Davis for helping me get a Honda passport. He went above and beyond and I am very pleased with my purchase!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I want to thank Bob and Appletree Honda For helping and
I want to thank Bob and Appletree Honda For helping and putting me in my “ new” used car. Bob went over and above helping and guiding through the ends and outs of the sale, purchase and anything else that was needed to be done for me to able to acquire my new car. I am grateful for all his help and the kindness he showed to my pup/Fritz and I. I much appreciate every step he took for me! Thank you, Bob!!!
I want to thank Bob and Appletree Honda For helping and
I want to thank Bob and Appletree Honda For helping and putting me in my “ new” used car. Bob went over and above helping and guiding through the ends and outs of the sale, purchase and anything else that was needed to be done for me to able to acquire my new car. I am grateful for all his help and the kindness he showed to my pup/Fritz and I. I much appreciate every step he took for me! Thank you, Bob!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
And a big shout out to Zain Rigsby who managed the financial end of things for us!! I appreciate all his efforts!!!
I was an out of state buyer and recently visited
I was an out of state buyer and recently visited Appletree after calling to verify vehicle availability and online price, $17,708.00with salesman, Bob. Bob was a good guy pleasant, honest, and informative. After test drive and deciding to purchase the vehicle, Bob was told by sales manager Chris Hagelios that the vehicle price is now $18,899.00. This is the most unscrupulous behavior I have ever seen from a dealership. I'm shocked that Honda would allow such unethical behavior at a dealership, especially from a manager.. I expect to pay a premium buying a used car from a dealership, but I also expect a level of honesty, truthfulness, and ethical business practices. Stay away from this company and buy your car elsewhere.
I was an out of state buyer and recently visited
I was an out of state buyer and recently visited Appletree after calling to verify vehicle availability and online price, $17,708.00with salesman, Bob. Bob was a good guy pleasant, honest, and informative. After test drive and deciding to purchase the vehicle, Bob was told by sales manager Chris Hagelios that the vehicle price is now $18,899.00. This is the most unscrupulous behavior I have ever seen from a dealership. I'm shocked that Honda would allow such unethical behavior at a dealership, especially from a manager.. I expect to pay a premium buying a used car from a dealership, but I also expect a level of honesty, truthfulness, and ethical business practices. Stay away from this company and buy your car elsewhere.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
