Reviews
I've had the pleasure of dealing with Raymond Rhett in...
I've had the pleasure of dealing with Raymond Rhett in purchasing my last two vehicle. A true professional who never over promises, but will work his rear off ensuring satisfaction. At the same time never applying pressure in order to sell a vehicle. Professional, exceptional, courteous and extremely knowledgeable. A buyer's salesman. Kaitlyn Eich provided great service as well. Friendly as can be, she ensure all my questions were answered and walked me through every aspect of operating the vehicle. If you've got a tech question ask Kaitlyn. Extremely satisfied with my purchase and having my needs met. Thanks team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mz_kimbrough, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!
Lexus Service Visit
Great consultant. Worked with service technician to get the work done early so we could make the 78 mile ride home at a reasonable hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lsh, thank you so much for your positive comments about Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!
Lexus 200 NXT SUV service 70,000 miles
Straight forward assessment of the vehicle and recommendations for repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wa, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
Service at henrick Lexus
Tamara Tobin was super.everything at Hendrick was excellent. All employees are helpful.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Clyde Terry, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.
Tay and Linda were wonderful helping us. Used car manager...
Tay and Linda were wonderful helping us. Used car manager gave us a great deal for my 15 yr. Old. Thank to everyone there great people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jmorin0523, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!
Very professional and everyone was friendly. Was greeted...
Very professional and everyone was friendly. Was greeted in every area I entered in the dealership. I will recommend this dealership to family and friends. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tp, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We do hope we can be of assistance in the future. Take care!
Great car buying experiences
Want a great car from an honest and trustworthy dealer? Visit Michael Graber at Hendricks Lexus of Charleston! This is my 3rd Lexus that I have purchased with Michael. He works hard to find exactly what you want and goes the extra mile to make it happen for you. He goes above and beyond and makes car buying a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deana Brown, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We do hope we can be of assistance in the future. Take care!
Christopher Lowry Review
Service leader Christopher Lowry attended to every detail of our 5,000 mile service at Hendrix Lexus in Charleston, SC. The dealership is immaculate, includes large waiting rooms (or a loaner vehicle if desired) with snacks TV, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Third Lexus, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
Jared is an excellent service consultant. Excellent...
Jared is an excellent service consultant. Excellent communication from the time I made the appointment to time I pick up my car after the service was done. Very professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tes, thank you so much for your positive comments about Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.
Defective Air Bag Replacement
The dealership was undergoing expansion construction requiring temporary use of office trailers and tents which is the only reason for only 4 stars. Excellent overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello M. Grant, we appreciate you taking the time to leave us this feedback as we are very excited about our renovation! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.