Hendrick Lexus Charleston

I purchased a pre-owned Porsche from Hendrick Lexus Charleston. The entire experience was excellent. The employees were extremely helpful and friendly. I would highly recommend this dealership to anyone looking to purchase or service a car.

I have purchased 8 vehicles from this dealership and every experience has been amazing! Service is quick and efficient and the staff is very friendly!

Excellent Service. From check-in to check-out everyone was very helpful and pleasant. A special "shout out to Jared Young.. I also very much appreciate the diligent precautions taken due the pandemic. Thank you

My wife and I just purchased a 2014 Lexus RX350. My hat goes off to Sumter (our Sales Associate) and the rest of the staff. This was a very pleasant buying experience for us. Thank you Sumter!!

Hey I really enjoyed and appreciated the service that I received at Hendrick Lexus Charleston. As usual Jared Young and his team made my experience easy,stress free and enjoyable everytime! Thanks again Jared you guy's rock!

Great experience having my car checked out. Buying used car from dealership enables this experience. Very happy.

Had a regularly scheduled major service today on my ES350 and was very pleased with the quick turnaround and excellent care by Jared Young. I have been going to Hendrick for years and have never had a bad experience

Linda was very through and covered everything I needed to know. She was very thoughtful and attended to any of our questions! A great gal that’s why we came back and bought another Lexus the next week!

I recently purchased a vehicle at this dealership and had multiple issues. Although the salesperson tried to be helpful, I found the dealership to be unprofessional and unresponsive. The finance manager got visible upset with me when I would not agree to his up-sell warranties on the vehicle. This is not a dealership that offers customer satisfaction. I expected more from a Lexus dealership and would never go back there to purchase another vehicle.

Scheduled service appointment for oil change and to have fuel pump replaced as part of a recall. I had to keep calling back to check if the recall part was in stock. I finally got confirmation it was in. I brought my vehicle in and was told it had too much gas in it to change the fuel pump out. This should have been communicated to me before I brought it in. Now I have to schedule another appointment to have this done and make sure I only have a 1/4 tank of gas when I bring it in. Too much of an hassle to get service on a recall.