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Bergstrom Imports on Victory Lane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)
Visit Bergstrom Imports on Victory Lane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 243-7294 (920) 243-7294
Used (920) 268-0192 (920) 268-0192
Service (920) 268-0794 (920) 268-0794

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great and helpful associates

Felt comfortable with the associates. They made me feel appreciated and explained everything when asked. I felt like I knew what was happening and what everything meant. Very thorough associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service; so easy to work with Bergstrom's

We worked with Cindy Kirk (second time) and were very pleased. She is knowledgeable about the vehicles and always goes out of her way to make the customer happy - we appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer service

Jim was great... Kept me informed at all times. Loaned me a rental for the time my vehicle was being taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

The whole experience was excellent!. From the second I drove in to the second I drove out. JJ Martin, the technician, and the person that took care of me with the loaner were all excellent. JJ was extremely knowledgeable and professional, yet personal and friendly. Much, Much better than I was ever treated at Russ Darrow Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service general

Very simple from making an appointment to getting a clean car that was washed and DRIED ( NO water spots )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

I love the express service. It is really nice to just be able to pull up and get an oil change, etc. without having to have an appointment or wait in line for hours. The staff is very courteous, friendly, and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, friendly, and professional

I always feel respected and important whenever I bring my vehicle in for service. Very friendly and they keep you informed of the progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and amazing car

I really appreciated all the information that I received. Staff was very resourceful and asking my questions accordingly. Appeared all the helpful information and taking the time out of their day to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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oil change

Very Customer friendly - every Bergstrom employee you passed either on the way to the lounge or in the hallway.. said 'hi'...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

My car needed an expensive repair. They gave me a car to drive while my car was being repaired.Customer service is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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