Reviews
Write a reviewGreat and helpful associates
Felt comfortable with the associates. They made me feel appreciated and explained everything when asked. I felt like I knew what was happening and what everything meant. Very thorough associates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service; so easy to work with Bergstrom's
We worked with Cindy Kirk (second time) and were very pleased. She is knowledgeable about the vehicles and always goes out of her way to make the customer happy - we appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer service
Jim was great... Kept me informed at all times. Loaned me a rental for the time my vehicle was being taken care of
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
The whole experience was excellent!. From the second I drove in to the second I drove out. JJ Martin, the technician, and the person that took care of me with the loaner were all excellent. JJ was extremely knowledgeable and professional, yet personal and friendly. Much, Much better than I was ever treated at Russ Darrow Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service general
Very simple from making an appointment to getting a clean car that was washed and DRIED ( NO water spots )
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
I love the express service. It is really nice to just be able to pull up and get an oil change, etc. without having to have an appointment or wait in line for hours. The staff is very courteous, friendly, and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, friendly, and professional
I always feel respected and important whenever I bring my vehicle in for service. Very friendly and they keep you informed of the progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and amazing car
I really appreciated all the information that I received. Staff was very resourceful and asking my questions accordingly. Appeared all the helpful information and taking the time out of their day to help me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change
Very Customer friendly - every Bergstrom employee you passed either on the way to the lounge or in the hallway.. said 'hi'...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
My car needed an expensive repair. They gave me a car to drive while my car was being repaired.Customer service is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
