Reviews
I was pleased that Marissa is a salesperson at Toyota.
I was pleased that Marissa is a salesperson at Toyota. My purchasing process was very pleasant and everything worked perfectly. I am very grateful for her wonderful attention, very intelligent, patient and very detailed with the client... oh, and above all, she has integrity in business! I would return a thousand times to do business with her. Toyota, you have the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lupita, thank you for your loyalty to our dealership and for taking the time to write this review. Marissa’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person who visits us into a repeat customer. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
The folks at Fred Anderson were very friendly, helpful,
The folks at Fred Anderson were very friendly, helpful, and easy to work with, from reception to sales to finance. They were able to help me find the vehicle I wanted and the process was fairly easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review, Aden. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Great service.
Great service. The staff was very friendly and responsive. We would definitely recommend working with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was so friendly and helpful.
Everyone was so friendly and helpful. The showroom was bright and clean. They engaged with me promptly. There was no high-pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service.
Great customer service. In and out quickly and the new car was fueled and detailed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fred Anderson Toyota of Charleston! If there is anything else we can do for you, please feel free to give us a call. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Jowaine helped me find the truck I wanted fast and was
Jowaine helped me find the truck I wanted fast and was very friendly and professional. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review and shoutout for Jowaine! We really appreciate your business, Alex. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Connor was amazing.
Connor was amazing. In addition to his friendly, easy going nature, I appreciate that he undertook a very thorough assessment of my needs and preferences and didn't try to pressure me into anything. It was apparent that he really knew his stuff and could answer my questions honestly and accurately. He also wants customers to be satisfied, so he's been attentive with follow up to make sure that I was happy! Additionally, Matt in Finance was very low pressure, kind and explained complicated documents in an accessible way. My car buying experience here was completely unexpected in a positive way. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide such great feedback, Deb. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Connor and Matt were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
The process to make buying the Toyota Tundra truck was
The process to make buying the Toyota Tundra truck was very simple and enjoyable 5star! Big shout out to Jowaine Bookal and Matthew Laurence!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Matthew and Jowaine was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Thankful to our sales agent Brent Poling for his
Thankful to our sales agent Brent Poling for his assistance from the time we got into the dealership up until driving home our dream vehicle. He was accommodating and kind in answering all our queries. He kept us updated to keep track of the vehicle’s availability. It wasn’t a long wait though knowing Sequoias are always pre-sold but heck yeah! 1 month of waiting is not bad at all. Got it early as we expected.It was indeed a great experience with Brent in Toyota Fred Anderson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Brent was able to meet your needs. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Brent worked with me over multiple days to answer all my
Brent worked with me over multiple days to answer all my questions. Excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience working with Brent! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110