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Fred Anderson Toyota of Charleston

(7,731 reviews)
Visit Fred Anderson Toyota of Charleston
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 31 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 814-8549 (888) 814-8549
Used (888) 461-2248 (888) 461-2248
Service (866) 364-7866 (866) 364-7866

Reviews

(7,731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Charleston from DealerRater.

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Used this dealership when I bought my Highlander 12/18

Used this dealership when I bought my Highlander 12/18 and just traded it for new vehicle. There is a service representative who facilitates my servicing needs so I returned to this dealership. Matt Gladwell was recommended and he worked with my son in my recent trade in and new vehicle purchase. Very pleased with the transaction and would highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Elain. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Matt was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Night owl service appointment worked out fantastic as

Night owl service appointment worked out fantastic as truck was ready by mid morning the next day. Prompt service.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

We were very pleased with our visit and purchase at Fred

We were very pleased with our visit and purchase at Fred Anderson Toyota. Josh was very nice to work with. We felt no pressure at all., unlike many other previous experiences over the years. We got a fair and honest deal. We highly recommend this dealership.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience working with Josh, Dan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Everyone was friendly, helpful & professional & my

Everyone was friendly, helpful & professional & my service appointment was completed in a timely manner. I was extremely pleased with the TOTAL experience!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Eileen, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fred Anderson Toyota of Charleston. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Blake, Sean and Ryan were a great team.

Blake, Sean and Ryan were a great team. Listened and answer my questions. No pushy sales speech. I would definitely recommend them. Only thing missing from the sale was a gift basket. :)

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fred Anderson Toyota of Charleston. Please feel free to contact us if you have any questions on your new purchase. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Sean and Taylor were great at getting me situated and was

Sean and Taylor were great at getting me situated and was straight to the point. Very friendly and the process was super quick which made it super easy for me!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Kim. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Sean and Taylor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Joey S and Taylor D were absolutely professionals and

Joey S and Taylor D were absolutely professionals and worked with me to put my daughter and myself in brand new Tacoma's !

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Joey and Taylor were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Brent and the contracts department officer were beyond my

Brent and the contracts department officer were beyond my expectations. This was the easiest process I have experienced when buying a car. I greatly appreciate the information Brent gave me so I can operate my car more effectively. GREAT JOB BY ALL!!!! In the review section below the highest category was Very Good. I would give Brent an Excellent rating.

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  • Overall experience 5.0
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Dealer response

Thank you for leaving this remarkable feedback, Dave. We appreciate your comments and are happy to hear that Brent was able to meet your needs. At Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

I had a very easy and relatively quick experience

I had a very easy and relatively quick experience purchasing my vehicle at this dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Izzy, we love hearing about customers who have had a terrific experience at Fred Anderson Toyota of Charleston. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Great dealership!

Great dealership! The employees were very nice and knowledgeable. The waiting area is clean and every time an employee passed they were smiling and ready to answer anyone’s questions. I also really liked that I received a video of the car inspection afterwards, I’ve never had that before and thought it was a nice touch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110