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Fred Anderson Toyota of Charleston

(7,741 reviews)
Visit Fred Anderson Toyota of Charleston
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 31 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 814-8549 (888) 814-8549
Used (888) 461-2248 (888) 461-2248
Service (866) 364-7866 (866) 364-7866

Reviews

(7,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Charleston from DealerRater.

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Amazing Customer Service

My Husband and I purchased our 2012 Camry SE from Fred Anderson Toyota, and had such a wonderful experience. Our Salesman Chad was very patient, friendly, and accommodated all of our needs. Every step of the process from the test drive to financing was taken care of with ease. I appreciated the fact that Chad followed up with us after we bought our car as well, just to make sure everything was perfect. That is the ultimate customer service !! Chad and the Fred Anderson Team are phenomenal, and I will definitely recommend them to everyone I know. Thank you for such a wonderful car buying experience !! .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Steven Rhoads – GM

I had a great experience.

Everyone was wonderful to work with. They listened to my requests and worked with me to get me in the car i wanted. Ashley Christani was a pleasure to work with. She was very patient with our multiple questions and requests. The finance manager Alesia made the financing of the vehicle painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am happy to hear that your time spent with our associates was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Regards, Steven Rhoads - GM

awesome

The two people that I selected did an amazing job. Justin went above and beyond and Don was really great. Because of the wonderful job that they did helping me buy my car, I wont ever go anywhere else to purchase another vehicle. Thank you guys for a very nice vehicle and making the experience a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Steven Rhoads – GM

New Tacoma... No Hassle

I knew what I wanted and did my research ahead of time, but Tonya was still very helpful and told me things I hadn't found in my research, which confirmed my decision even more. She constantly kept me in the loop and gave me continual updates to let me know when my truck would be arriving. Eddie was also a fantastic help with the financial side of things. Overall it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great

The sales women was great and to have a women help me was even better since am a women and the loan officer was great every thing went so smoth no hassle to buy Regina wescott was great she was the best and I have brought a few cars in my life and never meet a sales person like her hope she stays with the company and has a chance to move up the ladder she will make it even better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thank you

I have dealt with Tonya in the past and absolutely love her. Unfortunately she was unable to be there that specific day when I came in but she made sure that I was well taken care of by some one else. To me that is one dedicated person to her job. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience

We worked with Chris Clang and others. Everyone was courteous and we felt unpressed to make a decision. The entire process went smooth. Buying a car is not my favorite activity, but Chris and the crew made it less stressful. Thank you Fred Anderson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks Jack!!

Thank you Jack for working the best deal for getting me into a new vehicle. I was upside in my other Camry, and traded for new model with a lower payment! Awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great!!

I got my first car from here. We had to come back for another car & Rodney helped us find a car with no problem in no time. It was a good price range & he called to check on us afterwards to make sure everything was going good. I Def recommend this car dealership. And ask for Rodney

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Steven Rhoads – GM

great dealership and wonderful people working ther

my salesperson,Christen Salvatico was excellent and very professional she guided me through the whole experience. Eddie Nuttall was also great, and was quick and efficient with the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review, John. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Should you have other concerns, do let us know. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Steven Rhoads - GM