Reviews
Great sales person with superior product knowledge
Just purchased (16March2015) a 2015 Toyota Sienna from Fred Anderson Toyota of Charleston, SC. Our sales rep was Justin Meyers and we could not have had as more pleasant purchasing experience. Just a great person to talk with and his product knowledge is outstanding! If you're in the market for a Toyota, stop by and ask for Justin - you won't regret it!! Quality of work was not rated due to just purchasing today. Jim McCants
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Regards, Steven Rhoads - GM
Danna Rocks!
I was in the market for a 2015 Toyota Tundra Platinum in White and looked all over the east coast and was able to find one at Fred Anderson Toyota of Charleston. I was fortunate to have Dana Scarborough representing that dealership and work with me. She was great! She was the first of all the dealerships I went to that actually gave me a straight, no nonsense in writing here is the vehicle and here are the charges. That was such a relief as she didn't play games just here it is. She also contacted me later to let me know she wanted to earn my business and came down on the price. Unfortunately this location is 8+ hours from our house and we were able to find one that was 2 hours away and went that route. But, except for the distance, we would have purchased from Dana! She is such an asset to any dealership and I am pleased that I was able to work with her even if for a short time. Just wanted you to know what a jewel she is! Thank you Dana!!!! You rock! Marsha Joiner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly grateful for this awesome review! We are thrilled that Dana was able to take care of you. We appreciate them providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Sincerely, Steven Rhoads - GM
Great sales person!! Great car!
Just purchased (16March2015) a 2015 Toyota Sienna from Fred Anderson Toyota of Charleston, SC. Our sales rep was Justin Meyers and we could not have had as more pleasant purchasing experience. Just a great person to talk with and his product knowledge is outstanding! If you're in the market for a Toyota, stop by and ask for Justin - you won't regret it!! Jim McCants Quality of work was not rated due to just purchasing today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Regards, Steven Rhoads - GM
Very pleasant buying experience!
We were quite pleased with the level of customer service we received throughout the buying process. From our initial online contact with Dana and Joey to the sales floor interactions with Brent, and the business end with Blake, I can't think of anything I would recommend improving about the sales process. Also, kudos to Brent again for going above and beyond to coordinate with Service to install an option after we had taken delivery, and keeping the channels of communication open throughout the entire process. Great job - we will see you again in the future for another vehicle purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your business. We can’t wait to see you for your next servicing appointment. Be sure to check out our latest deals on Facebook and Twitter before you come in. Regards, Steven Rhoads - GM
Best Experience I've Ever Had Buying a Vehicle!
I'd recently had an awful experience at another dealership and walked in just to browse. As a female that's purchased 3 vehicles in the past year, I often feel as though dealerships and service centers aren't always upfront, but Ally was SO WONDERFUL! I'd go back to buy a vehicle from her any day! Everyone was honest and didn't rush me into anything. I was able to call someone I trusted to give me a second opinion on the vehicle, without feeling like I was inconveniencing her. When I confronted them with my concerns about my budget, they were flexible and did everything in their power to get me the vehicle I'd fallen in love with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Find us on Facebook and Twitter. Regards, Steven Rhoads - GM
Eddie Cook is the man
Eddie got me in a Toyota Corolla LE and I love it. I also got the extended warranty 70,000 miles/ 7 years so I can drive this without worry for a long time. I also love that I get free oil changes for life and car wash with each service. Alesia Durr was also very helpful and was very patient with me my mind tends to wander under stress. The dealership is also in a great location being so close to the interstate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Steven Rhoads - GM
my experience
great experience while looking for a vehicle, very knowledgable and helpful. Throughout the whole process, i felt like I was being taken care of rather than taken advantage of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! We make sure that all of our employees are knowledgeable and helpful and we are glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Regards, Steven Rhoads - GM
Awesome car buying experience
I just bought a limited edition 4Runner (brand new), and the service was impeccable! Eddie went over every single detail within the car, and he made sure I knew everything about the vehicle before I left the dealership. He spent 2+ hours with me, making sure my experience was awesome! I recommended Eddie to my friends who are interested in buying a new car, and I would recommend him to anyone seeking a new car. The employees are relatable and kind. They are awesome people to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience with us. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Regards, Steven Rhoads - GM
Excellent!!
I honestly believe that Fred Anderson Toyota of Charleston has one of the best customer service in the area. If you want your money and time worth, I highly suggest to visit this place!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much for choosing us. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Steven Rhoads - GM
Great Experience
Curt Ammerall did a great job finding me a truck. Brent Poling did a great job with the Sales and Aleisa Durr was very quick and efficient in the finance department. Getting in and out quickly was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
