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Fred Anderson Toyota of Charleston

(7,744 reviews)
Visit Fred Anderson Toyota of Charleston
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 31 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 814-8549 (888) 814-8549
Used (888) 461-2248 (888) 461-2248
Service (866) 364-7866 (866) 364-7866

Reviews

(7,744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Charleston from DealerRater.

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Very Good Experience !

I live in Beaufort, and I was told to purchase in Charleston, so I checked out the two Toyota dealerships and Fred Anderson gave me the best price and value and I liked how they did business better then Hendrick Toyota. Christen was surprisingly wonderful and she really wanted to do a good and and she did a great job. The finance guy was a bit dry and just wanted me out of his office when I was not buying an extended warranty. The sales manager was very good too. I am looking forward to a good service experience and I have referred a few folks already. Thank you again Christen ! J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your visit with us. I hope that we have earned your business by working hard to get you the best price possible. It is encouraging to hear that we impressed you by delivering our trademark knowledgeable and pressure-free service. Be sure to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Steven Rhoads – GM

The Best In The Business!

I was told to buy a car from Rodney Lewis because his customer service was the best in the business and that's what I received! From the moment I walked into the showroom his attention to detail was absolutely perfect. He found exactly what I was looking for and made me feel extremely comfortable throughout my entire purchasing experience. I recommend EVERYONE in the Charleston area to come and see Rodney Lewis if you want not just a sales person but a caring friend who is definitely the "Best in the Business!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. Here at Fred Anderson Toyota of Charleston, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Be sure to find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Steven Rhoads – GM

Top Notch

Jack Calhoun was excellent to work with....his customer satisfaction and aiming to please mentality is top notch! Blake Dunn was very thorough in his presentation!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. Here at Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Be sure to check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Steven Rhoads – GM

Great Dealership

I recently got an FJ Cruiser, which I already LOVE, and had a wonderful experience dealing with everyone at Fred Anderson. I began by filling out an internet inquiry and had Danny Marflake contact me. I never once felt pressured or harassed with incessant calls or e-mails and appreciated his willingness to help. I eventually went in to the dealership and worked with Eric Peterson, who was very knowledgeable and friendly. He seemed genuinely interested in reaching a good price point for me and didn't waste my time like at other dealerships. When it came time to do the financing, Eddie Nuttall went through the process very fast (I appreciated that) but made sure I understood everything I was signing and answered any questions I had. He was also very friendly. Overall, I had a great experience and have nothing but good things to say. I will be recommending Fred Anderson to any friends I have looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Be sure to visit us on Twitter and Facebook for access to our exclusive specials. Best Regards, Steven Rhoads – GM

Best place to purchase a vehicle. Period.

I woke up two days ago to find my vehicle stolen. I was devastated. Shortly after the realization that I probably would never see my car again, I filled out an application online for Fred Anderson Toyota. Within the hour, Danny Marflake called me to discuss my application. He was patient, kind and returned my calls in less time than he said it would take him. When I arrived at the dealership, I worked with Eddie Cooks, who was amazing. Low pressure, no hassles, no standard run around that I have experienced with other dealerships. He knew I needed to get into a vehicle quickly, so he worked quickly for me but never made me feel rushed. When I sat in the finance office, Eddie Nuttall was incredible. I was in and out of the dealership in no time with a beautiful new vehicle. If you are looking to buy a Toyota, (which has been a lifelong favorite) there is no other place to go. The receptionist (who is incredibly pleasant) even made my daughter hot chocolate while I went over information with Eddie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with us as we look forward to working with you, your family, and your friends in the future. Be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Best Regards, Steven Rhoads - GM

Outstanding experience

I've purchased my last two new vehicles from Fred Anderson Toyota. Great staff, great pricing, easy to work with and no pressure sales. Financing and paperwork was a breeze and we were out the door in just a few minutes. I drove down from Charlotte, NC just to do business with them. Will buy my next new car from them as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Be sure to like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Steven Rhoads – GM

Great recommendation

Diligent approach to satisfy this customer. Me! Will more than likely purchase here in the future. The Charleston Dealership is well worth stopping in to shop. Thank you Christen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts regarding your recent visit to our dealership. Thank you for taking the time to share your thoughts with others. We look forward to your next visit! In the meantime, be sure to check us out on Facebook and Twitter for offers and updates from the dealership. Sincerely, Steven Rhoads – GM

Justin Myers is excellent!!

I want to say how easy it was to buy a new car from Justin Myers. He made sure I had the color and options I wanted in my new car and went out of his way to help me understand and deal with any questions I had. He also went out of his way to pick me up and bring me to the dealership when the car arrived. He was very knowledgeable and made sure he took care of the problem I had with the trunk closing. He again went out of his way to see that it is being fixed properly. I am very appreciative of his super efforts at customer care and satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am happy to hear that your time spent with Justin was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Regards, Steven Rhoads – GM

Great experience!

John was incredibly friendly and helpful yesterday! He showed me a handful of different cars, all within my price range and was very understanding of my needs. I will definitely be sending friends and family to him for their new car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review! John is a key component of our team and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Be sure to check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Regards, Steven Rhoads – GM

new car

Outstanding sales team, I had a rental from a wreck and the car I was interested in wasn't available at the dealer so it had to be shipped. It normally would have taken a couple days at best but they were able to acquire the vehicle the next day and have me drive away in it saving myself money for the rental as well as picking me up from the rental place. Couldn't ask for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers that have a great experience here at Fred Anderson Toyota of Charleston and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Be sure to check out our Facebook and Twitter for exclusive deals. Regards, Steven Rhoads – GM