Reviews
Easiest car buying experience I've ever had!
Really enjoyed working with Kenny on the new Tacoma this week. No pressure; allowed the car to do the necessary persuading; and provided me with all the options I needed. I've bought several cars over the years from all sorts of folks, and Kenny is as easy a salesperson to work with as you'll ever get. Blake walked me through the financing piece and was also fantastic. I'm a mortgage banker, so sales and finance is my day to day life; these two guys were a pleasure to work with. I hope to work with both again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to read about your wonderful time working with Kenny and Blake. We work very hard to ensure that each of our guests enjoy their visit at our dealership by delivering an informative and pressure-free car shopping experience. Thank you for choosing our dealership and congratulations on your new vehicle. If you have concerns regarding your new purchase, feel free to contact us. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Steven Rhoads – GM
very good expereince
well my wife and I talked with Jason on the phone, and he gave us the scoop about how nice the 05 highlander was. So we left one Saturday morning from ninety six sc. 2 and a half hours away from Charleston. We were greeted at the lot and at the door,We spoke with a lady up front and she was very nice got Jason for us . With in minutes he got eddie cooks the salesman to let us look it over and test drive. It was more than we had expected a beautiful suv., We went in office to sign some papers with Blake Dunn and it was a very smooth transaction. I would refer anyone to fredanderson Toyota we have driven Toyota`for about 30 years and to get a nice Toyota that has a clean carfax is highly recommended , by us Dennis and Kim mason Also thanks to Sally Avannt from Fredanderson of Columbia sc she was very helpful in us making this transaction too she was very noligable so thanks team FRED ANDERSON
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm glad that your visit went so smoothly! We are truly committed to our guests' satisfaction and are willing to do whatever it takes to achieve that. Feel free to contact us with any questions or concerns that you have. Be sure to connect with us on Facebook and Twitter to stay informed with the latest deals and events. Regards, Steven Rhoads – GM
Excellent service by the sales, management and finance staff
Hate the process of buying a car and Regina and Chad (Eaton) made it a much better ordeal. Low pressure was an added bonus. Don Hesher made the deal happen and Blake in finance was excellent. At the end of the deal, Regina sat in the car with me and made sure I understood how everything worked. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we just did that is really great to hear. Please come visit us if you need anything else, be it service or sales. Be sure to surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Steven Rhoads - GM
Great Experience
We had such a great experience working with Ashley at Fred Anderson Toyota. I found a great 2011 Camry, and they beat other dealerships' prices by far. Ashley was so helpful and made the process of buying a car so easy. It was honestly the best experience I've had at any car dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to give us positive feedback regarding your experience here at Fred Anderson Toyota of Charleston. We make every effort to provide the very best customer service possible. Hearing from our guests that we have helped in this endeavor is gratifying and greatly appreciated. We hope that you will share your experience with friends and family. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Best Regards, Steven Rhoads – GM
EXCEPTIONAL
My experience with Eric Peterson and Bill Utnick was with out a doubt the best that I have ever encountered in my 52 years and 15 dealerships while purchasing a vehicle. Thanks and a job well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. Here at Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Steven Rhoads – GM
Julia is Awesome!
I worked with Julie Vaughn at Fred Anderson Toyota and she was fantastic! She was honest and real and made the experience so easy! Kepp up the great work, Julia! I also worked with Jack Calhoun and Blake Dunn! They were GREAT! I appreciate honesty, and they were honest and to the point and I am extremely satisfied with my experience at Fred Anderson Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Be sure to find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Steven Rhoads – GM
Great experience!
Our experience at Fred Anderson was great! Tonya, Steven, and Blake were all very professional and made the car buying process extremely easy. Fred Anderson Toyota of Charleston came highly recommended and we will definitely recommend this dealership to others. My husband got a 2015 4Runner and I got the 2015 Highlander we are both loving our new vehicles!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Response: I am happy to hear that your time spent with our associates was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Regards, Steven Rhoads – GM
Very pleased with dealership and Julia
Julia was the perfect salesperson for me. My wife and I where shopping for a car and visited several dealerships reviewing different suvs . I had made three trips to the dealership before purchasing a RAVE 4 and each time Julia was very easy to work with and very knowledgeable on the different options and prices and every time I called between visits she answered the phone very quickly. She was very patent with my wife and myself. I would not hesitate to recommend her to anyone looking for a car. Jack
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision in choosing us. I am happy to hear about your positive experience with us. Be sure to visit us on Twitter and Facebook for access to our exclusive specials. Best Regards, Steven Rhoads – GM
attentive customer oriented representative
Regina was a polite and attentive customer representative who made us feel always at ease with the car buying experience and we feel she went the extra mile for us throughout! Alex and Trina Glass
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your visit with us! I am happy to hear that Regina was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Steven Rhoads – GM
Great Service
The service staff is always so helpful and do not make you stand around. they always ask if they can help you even when they are not your service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with us was so positive. We really appreciate this feedback and we will share it with the team. If you have any questions about the work that was done, please feel free to contact us. Be sure to check us out on Facebook and Twitter for access to our exclusive specials. Regards, Steven Rhoads - GM